ASM IISTITUTE OF MANAGEMENT & COMPUTER STUDIES

MMS-II Sem 4 DIV-A SERVICE MANAGEMENT

INNOVATIVE SERVICE DEVELOPMENT

ATUL BONDGE VAIBHAV MUJUMDAR JASMIN PARAB RAHUL SHELAR PRAJWAL SHETTY SUMIT GULATHI 08 35 38 44 45 50

INFINET WORK SOLUTIONS LTD.

SERVICES: BROADBAND INTERNET SERVICE SPECIAL DT10 HUB CABLE NETWORK INFINET is an organization that will driven changes in the industry by taking the lead in providing affordable broadband access to home users and corporate in Delhi.

Mission
To further accelerate growth in Delhi and expand to other major cities in India. Backward integration as an application service provider and setting up a Internet Data Centre.

Vision
To create a revolution in Tele Communication.
To be the pioneers of the Cable TV industry and a few select others who stand apart with their technology and business concepts.

A dedicated team of people to ensure efficient last mile service.

PRODUCTS

D o ma i n r e g i s t r a t i o n We b d e s i g n i n g We b h o s t i n g We b m a r k e t i n g

SERVICES

Broadband services
Games servers

IPTV / VOD

PRICE
Broadband plans 10MBPS = Rs.350 15MBPS = Rs.650 20MBPS = Rs.1200

PLACE
INFINET is an ISP operating would be around the commercial areas of Delhi, Noida, & Gurgaon and has established itself as one of the significant players in the City. With upwards of 2860 Mbps of Bandwidth deployed INFINET today is one of the fastest growing ISPs in the City. CONTACT DETAILS INFINET Solution (I) Ltd. Email: info@innoNET.com Phone: +91 92212 78870

Promotion
5-10 articles around product and services.

Hired popular bloggers to review new program, creating back links & potential click through traffic. pay per click program . Banner on website in direct eye level with visitors. Brought business more sales for less cost then traditional marketing and advertising methods.

PEOPLE
Irrespective of technology advances, services require direct interaction between customers and contact personnel. Training and motivation to office staff. Appointment of personnel's to build strong relations with the customers.

Recognizing the customers to find their perceptions about service quality.

PROCESS
Licensing. Domain Registration.

Hub establishment.
Network Distribution. Through cable.

PHYSICAL EVIDENCE
Speed.

No disruptions.
24 hour service.

Cable network.
Channels.

Clarity.
Simultaneous access.

PRODUCTIVITY AND QUALITY

By setting up a Internet Data Centre providing co-location/webhosting/mail and other services. By enhancing the fiber network connectivity. By expanding the market with the help of various telephony licensee to provide their service utilizing our network infrastructure. By joining hands with content providers to offer Video on Demand/online movies and other services.

By creating a dedicated team of people to ensure efficient last mile service.

Improving the speed and lowering the cost.

SWOT ANALYSIS
Strength. Hi speed. Data sharing. No disruptions. Quality and clarity. Accessibility. Value for money. Weakness. New service. Initial investment.

SWOT ANALYSIS
Opportunities. Potential clients. Government policies. Demand. Market expansion. Wireless network. Threats New entrants. Technology.

ADVANTAGES
Easily Accessible. Hi speed Download.

CONCLUSION
Infinet is an organization that will driven changes in the industry by taking the lead in providing affordable broadband access to home users and corporate in Delhi.