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TYPES AND CHARACTERISTICS OF CONTROL

TYPES OF CONTROL

Types Of Control

Feedforward Control Concurrent Control Feedback Control Multiple Controls Strategic Control Management Control Operating Control Market Control Bureaucratic Control Clan Control

Feedforward Control

It focuses on the regulation of inputs (human, material, and financial resources that flow into the organization) to ensure that they meet the standards necessary for the transformation process. These are desirable because they allow management to prevent problems rather than having to cure them later but require timely and accurate information that is often difficult to develop. It is also called preliminary control, precontrol, preventive control, or steering control.

Concurrent Control

It takes place while an activity is in progress and involves the regulation of ongoing activities that are part of transformation process to ensure that they conform to organizational standards. It requires a through understanding of the specific tasks involved and their relationship It sometimes is called screening or yes-no control, because it often involves checkpoints.

Feedback Control

It focuses on the outputs of the organization after transformation is complete. It is often used when feedforward and concurrent controls are not feasible or are too costly. It is sometimes called post action or output control The major drawback of this type of control is that, the time the manager has the information and if there is significant problem the damage is already done.

Multiple Control

Feedforward, concurrent, and feedback control methods are not mutually exclusive. They usually are combined into an multiple control systems. Managers design control systems to define standards of performance and acquire information feedback at strategic control points.

Strategic Control

It is concerned with tracking the strategy as it is being implemented, detecting any problems areas or potential problem areas, and making any necessary adjustments.

Strategic controls are necessary to steer the firm through constant developing in the internal situation and environmental situations.

Management Control

Where management control is imposed, it functions within the framework established by the strategy. Typical management control measures include ROI, residual income, cost, product quality, and so on

Operating Control

These are designed to ensure that day-to-day actions are consistent with established plans and objectives. It focuses on events in a recent period and are derived from the requirements of the management control system. Corrective action is taken where performance does not meet standards. This action may involve training, motivation, leadership, discipline, or termination.

Market Control

It involves the use of price competition to evaluate output. Managers compare profits and prices to determine the efficiency of their organization In order to use market control, there must be a reasonable level of competition in the goods or service area and it must be possible to specify requirements clearly.

Bureaucratic Control

It is the use of rules, policies, hierarchy of authority, written documentation, reward systems, and other formal mechanisms to influence employee behavior and assess performance. It can be used when behavior can be controlled with market or price mechanisms.

Clan Control

It represents cultural values almost the opposite of bureaucratic control. It control relies on values, beliefs, corporate culture, shared norms, and informal relationships to regulate employee behaviors and facilitate the reaching of organizational goals.

CHARACTERISTICS OF CONTROL

Characteristics Of Control

Control is a continuous process. Control is a management process. Control is embedded in each level of organizational hierarchy. Control is forward looking. Control is closely linked with planning. Control is a tool for achieving organizational activities.

THANK YOU

Presentation By

R.VIGNESH KUMAR