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Definition of industrial conflict Industrial conflict can be defined as the total range of behaviours and attitudes that express opposition and divergent orientations between industrial owners and managers, on the one hand, and working people and their organisations on the other (Kornhauser et al. 1954, p. 13).
Different forms of conflict Organised conflict: - collective in nature, involves groups of employees or trade unions - open (or overt), obvious to all that it is occurring - takes the form of: - strikes - lockouts - overtime bans, working to rule, restrictions on output - political action Unorganised conflict: - individual in nature, only involves single employees - hidden (or covert), not obvious it is occurring - takes the form of - absenteeism - labour turnover - low productivity - acts of indiscipline and sabotage
Theories of industrial conflict (1) Strikes as a product of industrialisation (1) Key proponents: Ross and Hartman (1960) Reference country: Various Theory: Identifies four patterns from industrialised and industrialising countries: North European (Type 1), North European (Type 2), Mediterranean/Asian, North American (i) as industrialisation advances, labour movements mature from industrial to political action, and governments increasingly intervene in economy and industrial relations
(ii) consequent withering away of strikes as unions increasingly accommodated in industrial and political systems
(iii) consequent convergence in national industrial relations systems as a result of industrialisation.
Key proponents: Marx (1857), Hyman (1975, 1989) Reference country: general (but mainly Britain) Theory: (i) industrialisation divides society into classes with directly conflicting economic interests
(ii) exploitation of workers occurs as wealth is concentrated in fewer and fewer owners of means of production (iii) workers become conscious of their exploitation, realise common interests and organise to resist (iv) conflict occurs and will continue until new social and economic order where the proletariat (workers) own the wealth.
Theories of industrial conflict (6) Strikes as a product of economic factors (1) Key proponent: Davis (1979)
Reference country: general (but mainly Britain and Europe)
Theory: strikes are result of union and employer expectations of inflation. (i) when each sides expectations of inflation are similar it is easier to reach agreement on wages (ii) when each sides expectations are different because of changing inflation, agreement on wages is harder and strikes increase Key proponent: Runciman (1966)
Reference country: general (but mainly Britain)
Theory: feelings of relative deprivation and organisational ability cause strikes. Workers make comparisons about wages, those worse off with the power to redress do so by strikes. Key proponent: Marx (1857)
Reference country: general
Theory: absolute deprivation is key source of industrial conflict, when wages of workers are forced below subsistence level by need of capitalists to constantly reduce costs to remain competitive.
Theories of industrial conflict (7) Strikes as a product of economic factors (2) Key proponent: Hibbs (1976) Reference country: general (but mainly the United States of America) Theory: (i) in times of high unemployment, workers are less willing to go on strike for fear of losing their jobs (ii) in times of low unemployment, workers are more willing to go on strike as a means of making up lost ground Key proponents: Smith et al. (1978) Reference country: Britain Theory: Strikes caused by four variables: (i) earnings levels: high paying industries are more strike prone (ii) labour intensity: high labour cost industries are more strike-prone (iii) organisation size: large industries more strike-prone than small (iv) prevalence of female workers: industries with many female workers are less strike-prone than those employing mainly males
Theories of industrial conflict (8) Strikes as a product of social factors Key proponents: Kerr and Siegal (1954) Reference country: general Theory: industries in isolated communities, lacking alternative employment are more strike-prone than those in urban communities. Key proponent: Mayo (1933) Reference country: United States of America Theory: industries where social needs of workers are not satisfied are more strike-prone than industries where the social needs of workers are met. Needs seen as open communication and inclusive management practices. Poor communication and alienating management practices are basic cause of strikes. Key proponents: McGregor (1966), Maslow (1954) and Herzberg (1966) Reference country: general (but mainly the United States of America) Theory: strikes are high when managers fail to provide workplace structures that allow employees to make full use of their abilities.