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BUSPO

E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

Business Process Reengineering (BPR)


An organizational change method used to redesign an organization to drive improved efficiency, effectiveness, and economy. Systematic starting over and reinventing the way a firm, or a business process, gets its work done (Defined by: Michael Hammer and James Champy) Thorough rethinking of all business processes, job definitions, management system, organizational structure, work flow, and underlying assumptions and beliefs.
BUSPO
E-mail: josephmedel_bautista@yahoo.com Master in Business Administration Institute of Graduate Students

Business Process Reengineering (BPR) (cont)


BPR MAIN OBJECTIVES Is to break away from old ways of working, and effect redesign of processes to achieve dramatic improvements in critical areas (such as cost, quality, service, and response time) through the in-depth use of information technology. Organizational change tools may include:
Activity based costing analysis Base-lining and benchmarking studies Business case analysis Functionality assessment Industrial engineering techniques Organization analysis Productivity assessment Workforce analysis Others, as needed (e.g., human capital tools)

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

High Performing Organization (HPO)


An organization that demonstrates and measures
improved operational performance (e.g., effectiveness and efficiency), cost and manpower savings (e.g., economy), and improved competency levels

through evaluation and improvement of its business management and human capital practices. Applies to commercial activities (may also be applied to inherently governmental activities) May include existing contracted functions Requires a business case (including human capital assessment, if appropriate) Does not require public-private competition Operates as a Most Sustainable Organization
Master in Business Administration Institute of Graduate Students

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Most Sustainable Organization (MSO)


An organization that achieves goals through planned improvement and evaluation of its business management (and human capital practices). Is the product of management analysis and human capital assessment that includes, but is not limited to:

Management Analysis Tools


Activity based costing analysis Base-lining and benchmarking studies Business case analysis Functionality assessment Industrial engineering techniques Market research comparison Organization analysis Process reengineering studies Productivity assessment Others

Human Capital Assessment Tools


Competency and staffing gap analysis Evaluation of Federal Human Capital Survey results Evaluation of human capital strategic linkage with mission Evaluation of skills mix Workforce analysis Others

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

BPR / HPO Implementation Steps and Tasks


Step 1 Establish BPR/ HPO Project Plan

State the reason for BPR/HPO proposal State the BPR/HPOs objectives Identify affected activities, employees, and FTEs Identify impacted customers and stakeholders Identify ongoing contractor support Describe desired organizational change outcomes, including metrics Identify business and human capital management evaluation process if different than described in Steps 2-5. Brief leadership and employees/union/others
BUSPO
E-mail: josephmedel_bautista@yahoo.com Master in Business Administration Institute of Graduate Students

BPR / HPO Implementation Steps and Tasks (cont)


Step 1 Establish BPR/ HPO Project Plan Step 2 Conduct Preliminary Planning

Identify and assign Most Sustainable Organization (MSO) development team members Develop action plan with milestones Develop communications plan Establish data analysis requirements and collection methods

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

BPR / HPO Implementation Steps and Tasks (cont)


Step 1 Establish BPR/ HPO Project Plan
Step 2 Conduct Preliminary Planning Step 3 Develop Business Case

Implement communications plan Conduct AS-IS organization analysis Develop Most Sustainable Organization (MSO) (TO-BE) Measure gaps between AS-IS and TO-BE organizations Develop phase-in and HR transition plans

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

BPR / HPO Implementation Steps and Tasks (cont)


Step 1 Establish BPR/ HPO Project Plan
Step 2 Conduct Preliminary Planning Step 3 Develop Business Case Step 4 Implement Business Case

Identify and assign Most Sustainable Organization (MSO) implementation team members Establish Letter of Obligation (between agency head and MSO activity manager) Initiate phase-in and HR transition to the MSO

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

BPR / HPO Implementation Steps and Tasks (cont)


Step 1 Establish BPR/ HPO Project Plan
Step 2 Conduct Preliminary Planning Step 3 Develop Business Case Step 4 Implement Business Case Step 5 Track and Validate MSO Performance

Using metrics identified in Step 1, measure the success of - closing performance gaps, - closing skill and competency gaps, - achieving savings - improving quality and timeliness.

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

Implementing BPR/HPO is a Team Effort


Acquisition Officer
Participates in agency BPR/HPO efforts and supports sourcing arrangements

MSO development and implementation team members


Development team Working group responsible for developing the MSO Should include functional experts, budget/management analysts, personnel specialists, support contractors, etc. Implementation team Working group responsible for implementing the MSO Should include Development team members Employees who will work in the MSO
BUSPO
E-mail: josephmedel_bautista@yahoo.com Master in Business Administration Institute of Graduate Students

Implementing BPR/HPO is a Team Effort (cont)


MSO Activity Manager
Accepts Letter of Responsibility from Agency Head Day-to-day MSO activity manager

Human Resource Advisor


Represents the Human Capital Officer and advises both MSO teams on human resources and implementation of human capital goals (e.g., competency and skill gap closure, application of human capital flexibilities, etc.)

Human Capital Officer


Participates in agency BPR/HPO efforts and supports achievement of human capital objectives

Others, as needed (e.g., CFO, Budget Officer, General Council, support contractor, etc.)

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

E-engineering
Is an answer for growing globalization of manufacturing, sourcing and engineering. In the world of ever increasing speed, competition, treats and opportunities, you need to conduct your business BETTER, FASTER AND MORE EFFICIENTLY every day

MAIN OBJECTIVE To help you run your business according to the highest global standards and best practices, by providing you with up-to-date, leading-edge industrial Web applications, customized to your needs.

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

E-engineering (cont)
BENEFITS Faster, easier and more successful e-business with your existing and new partners within your industry (business-to-business, B2B) Managing and leveraging your distributors network, making it more efficient and sales-effective (business-to-distributor, B2D) Managing information about your products, in different languages, forms and media, from Web to desktop to paper catalogues Empowering your sales force, and providing them with a toolbox which will help them boost your sales.

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

E-engineering (cont)

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students

Reported By: Joseph

Medel A. Bautista

BUSPO
E-mail: josephmedel_bautista@yahoo.com

Master in Business Administration Institute of Graduate Students