Knowledge management life cycle

&

Challenges in building knowledge management system

by Dharmendra Paliwal MBA IV Sem EMRC ,DAVV

What is knowledge
understanding gained through experience or study

Why Knowledge Management

The goal is to gather / capture knowledge, code it, present it and share it with others. The aim is: not having to start from scratch each time one starts something new.

What is a knowledge management system

A Knowledge Management System is an application that collects, stores, and makes information available among individuals in an organization.

The definition of knowledge management emphasizes the processes of knowledge in organizations, such as
storing

Collecting
Structuring Sharing Controlling Creating

Disseminating
Codifying using exploiting.

What is Knowledge Management (KM)

1. Using accessible knowledge from outside sources 2. Embedding and storing knowledge throughout the organisation 3. Representing the knowledge 4. Promoting knowledge growth 5. Transferring and sharing knowledge 6. Assessing the value of the knowledge

KM Life Cycle
auditing creating

using

sharing

structuring

KM Life Cycle

KM System Life Cycle

Knowledge Capture

Knowledge Codification

Testing and Deployment

Knowledge Sharing

innovation

Knowledge Transfer

Knowledge capture
Knowledge Capture Knowledge Codification

knowledge capture is to capture experts thoughts and experiences

Testing and Deploymen t Knowledge Sharing

Knowledge codification
Knowledge Capture Knowledge Codificatio n Testing and Deploymen t Knowledge Sharing Knowledge Transfer

codify and organize knowledge in a form for others to use when needed getting the right knowledge to the right people at the right time

Knowledge testing and deployment

Knowledge Capture Knowledge Codification

to ensure the system say what it means and means what it says

Testing and Deploymen t Knowledge Sharing Knowledge Transfer

Knowledge transfer
Knowledge Capture Knowledge Codification

Testing and Deploymen t Knowledge Sharing Knowledge Transfer

conveying the knowledge of one source to another source transmission plus absorption

Knowledge sharing
Knowledge Capture Knowledge Codification

Testing and Deploymen t Knowledge Sharing Knowledge Transfer

is the exchange of knowledge between individuals, between teams, within teams, between individuals and knowledge bases etc. Trough knowledge sharing we can get knowledge innovation

CHALLENGES IN BUILDING KM SYSTEMS

Culture
getting people to share knowledge

Knowledge evaluation
assessing the worth of knowledge across the organization

Knowledge processing
documenting how decisions are reached

Knowledge implementation
organizing knowledge and

integrating it with the processing strategy for final deployment

Vision
Foresee what the business is trying to achieve, how it will be done, and how the new system will achieve goals

Resources
Check on the affordability of the business to invest in a new KM system

Culture
Is the companys political and social environment open and responsive to adopting a new KM system?

THANK YOU.