By Smita Krishna Patil ME COMPUTER

Most Frequently Asked Question Q) 2 a For 10 Marks

INTRODUCTION FEATURES of an EIS COMPONENTS characteristics of EIS ADVANTAGES AND DISADVANTAGES APPLICATIONS Traditional EIS Software CONCLUSION

Is a set of Management tools. Combines many features of Management Information System (MIS) and Decision Support System (DSS). Focus was on meeting the strategic information needs of top management. Goal was to provide top executives with immediate and easy access to information about a firms critical succeess factors (CSFs)

2 types - DATA DRIVEN & MODEL DRIVEN Widely used by managers, analysts and other knowledge workers. Example -Executive of a retail store chain consider factors such as its e-commerce vs. traditional sales result

Sometimes called Everyones Information Systems. Alternative names are Enterprise Information System (EIS) and Executive Support System (ESS). More features such as Web browsing, electronic mail, groupware tools and DSS, Expert system capabilities, are added to many systems to make them more useful to managers and business professionals.

Information is presented in forms tailored to the preferences of the executives using the system. E.g. use of GUI and Graphics display EIS include exception reporting and trend analysis. Ability to drill down. Internet and Intranet technologies had added Web browsing to the list of EIS capabilities.

Hardware Software Interface Telecommunication

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The basic computer hardware needed for a typical EIS includes four components: Input data-entry devices The central processing unit (CPU) Data storage files Output devices In addition, with the advent of local area networks (LAN).

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The basic software needed for a typical EIS includes four components: Text base software Database Graphic base Model base

Very important to retrieve relevant data for decision makers Several types such as, scheduled reports, questions/answers, menu driven, command language, natural language, and input/output. It is crucial that the interface must fit the decision makers decision-making style Simple to use and highly flexible, providing consistent performance, reflecting the executives world, and containing help information.

Play a pivotal role in networked information systems. Transmitting data from one place to another. Telecommunications within an EIS can accelerate the need for access to distributed data.

Drill down Critical success Factors (CSF) Status access Analysis Exception reporting Colors and audio Navigation of information Communication

ADVANTAGES AND DISADVANTAGES

Easy for upper-level executives to use, extensive computer experience is not required in operations Provides timely delivery of company summary information Information that is provided is better understood Filters data for management Improves to tracking information Offers efficiency to decision makers

System dependent Limited functionality, by design Information overload for some managers Benefits hard to quantify High implementation costs System may become slow, large, and hard to manage

Need good internal processes for data management May lead to less reliable and less secure data Difficult to keep current data Small companies may encounter excessive costs for implementation Too detailed Oriented

Manufacturing Marketing Financial

Manufacturing operational control focuses on dayto-day operations. EIS provides the evaluation of vendors and buyers, the evaluation of purchased materials and parts, and analysis of critical purchasing areas. Therefore, the executive can oversee and review purchasing operations effectively with EIS. EIS also provides an approach to improve production planning and control.

In an organization, marketing executives role is to create the future. EIS provides an approach to sales forecasting, product price. EIS software package enables marketing executives to manipulate the data by looking for trends, performing audits of the sales data, and calculating totals, averages, changes, variances, or ratios. All of these sales analysis functions help marketing executives to make final decisions.

An EIS is a responsibility-oriented approach that integrates planning or budgeting with control of performance reporting. EIS focuses on accountability of financial performance. enables executives to focus more on the longterm basis of current year and beyond EIS is a good tool to help the executive to review financial ratios, highlight financial trends and analyze a companys performance and its competitors.

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Major Commercial EIS Software Vendors

Comshare Inc. (www.comshare.com) Pilot Software Inc. (www.pilotsw.com) In-house components Comshare Commander tools Pilot Softwares Command Center Plus and Pilot Decision Support Suite

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Development Tools

3. Data access 4. Data warehousing 5. OLAP 6. Multidimensional analysis 7. Presentations 8. Web

Executive Support System (ESS) Enterprise Information System

Comprehensive support system that goes beyond EIS to include Communications Office automation Analysis support Intelligence

Corporate-wide system Provides holistic information Form a corporate view Part of enterprise resource planning (ERP) systems For business intelligence Leading up to enterprise information portals and knowledge management systems

Executive Information Systems meet the needs of corporate executives by providing them with vast amounts of information quickly and in graphical form to help them make effective decisions. EIS must be flexible, easy to use, and contain both internal and external sources of information.

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