1. Utilities Focus: Electric, natural gas, telecommunications, and water utility industries 2. Experienced Management Consultants: We are a firm of experienced industry experts drawn from leading strategy consulting firms and utilities 3. Regulatory Perspective: We bring a deep understanding of Federal and State regulatory issues offering insights and perspectives that are critical to making optimal decisions
Case Analysis
About MP^2 Training Program
1 It is Dynamic training program (it would assist inexperienced new comer and also experienced professional) 2 Transfer Knowledge from senior to junior 3 Reshape the companys training practice 4 Retain employees over the long term 5 Facilitate teamwork among the employee 6 Provide skill upgrades 7 Improve quality Benefit for Experienced Benefit for Inexperienced
Reviewer Sr. VP Operation
Pro Having more members working on a single project has improved the efficiency and the speed of service
Contra Too many employees on single projects will be missing out new potential projects
Managing Director Senior Consultant
He havent heard anything different from the client Having trouble looking over 3 members. Better focusing on his own work - Pleasent to work with associates. - Feel the team-work They cant do the work. They are useless - Waste of my time - His Mentor didnt listen to anything that he say - He got good Mentor - Challenge him to get certain things done - Realize that he has lots more to learn
Senior Consultant
Senior Consultant Associate Consultant
Associate Consultant
Group Analysis & Recommendation
Training and Development
Business Planning
Org. Design
Manpower Planning
Recruitment and Selection
Placement and Assignment
Performance Management
Terminating
Job Design Compensation and Benefit
Position Evaluation
Managing People
MP^2 Training Program was not fully support yet from both the executive board and employee (there are still pros and contras after a fourth-month trial period)
Manpower Planning Ideal manpower composition between Experienced and Inexperienced related to business needs Currently -- 24 experienced consultant, 16 inexperienced
Change Management One on one communication for certain rigid employee Sharing session from Experienced Consultant that is succeed as Mentor in MP^2 Program Promoting the advantage or benefit
Compensation & Career Development
Recognition to Mentor for their successful in mentoring program As a measure of the career ladder Team Incetive Plan
Mentorship Program Create minimum criteria for Mentor Candidate Define scope of work for both Mentor and Mentee Define Successful criteria
Long Term benefit
This program is beneficial for succesion plan and career path High Employee Engagement Customer Intimacy Quality maintained Continous quality improvement
Short Term Select only qualified mentors for this program and linkage to short term incentive plan Put only 1-2 mentee per mentor as additional resource / assistant to complete the project, minimum effort required from mentors New hire of experienced-consultants, engaged for long term hiring
Long Term Create minimum criteria for Mentor Candidate Define scope of work for both Mentor and Mentee Define Successful criteria
For Mentor a. b. c. Questionaire feedback from mentee Mentees competence level increase, done through competence assessment Project quality level increase
For Mentee a. b.
Competence level increase, done through competence assessment Questionaire feedback from mentor and customer
