Presented By: Fahad Mohiuddin Ahmed Mohammad Shahzaib Rafiq

Agenda
Introduction
Business Solutions Business Solutions (Cont.) Costumer And Interface Solution Conclusion

Introduction
This article tells us about SERVICE VALUE NETWORKS, VALUE EXPECTATION AND SERVICE GATEWAY.
Business enhance their ability to retain strong positioning by learning their environment, market factors and their competition. All these Business costumer Interface are built to reach out your costumers efficiently and position products and services in a better way. All the companies enjoys doing this, but it depends on the discussed factors that how they eat their fruit. For Eg. Some companies may adopt change and innovation in their products or other may take out the full profit from these systems. And some may try to make their costumer service better.

Business Solutions
Following are some business solutions which can be achieved through these

systems.
Experiment and explore internal operations: In this solution manager seek out to

improve their internal operations by making product changes. And trying new Business wide I.T Solutions for better planning of new orders and scheduling.
Impossible goals: changing , cultures and engaging staff: Here, staff is

challenged to pursue new ways to advance procedures and processes. It is unsuccessful because you get benefit in long term and you may face failures in short term.
Create dilemmas: explore and exploitation business stress points: This point tells

that how companies react in pressure situations, whether they search for newness or try to try something new or make your strength more stronger. Business system helps companies to understand that to which way they should go and what they should do adopt changes.

Business Solutions (Cont.)

Critically analyze and fully network all services: It is very important that all the networks systems must work according to the plan. Because during EXPLORATION (smarter, better, more efficient utilization of systems, resources and capabilities) and EXPLORATION (creative, searching new domains for adaptive change and problem solving to build performance frontiers). It is achievable by in-depth critical analysis of internal operational and intelligence networked systems.
Improve with agile measures: It means that quick and aggressive decisions includes the refinement of networked technologies. It can build additional competitive costumer expectation connections and can move the business solutions towards its impossible and competing business goals.

Costumer and Interface solutions

Develop quality b2c connections and data capture mechanism: It means that to manage the transaction between company and costumer regarding product, efficiently. Many service value networks are connected with Knowledge management system. To acquire the best data and this service value networks approach is used as the key intelligence basis from which a SERVICE GATEWAY is constructed.
QFD Analyze and Measured Targeted Markets for Costumers: Quality functional deployment systems map these service value networks approaches into layered quality approaches and these may be combined with visual Voronoi Maps overlays to find out new business opportunities. Analyze costumer And Find Blue Ocean Pathways: In this point Find Blue Ocean Pathways is referred to finding a new competitive advantage. And another thing that is discussed in this point is to align all the value systems to find out new costumer niches and increase your costumer retention and maintain costumer relation.

Costumer and Interface solutions (Cont.)

Build CRM and Solution Measures: Business build a combination of service value networks and value expectations to build an aligned, real-time tracking solution for general costumer engagement.
Building the Intelligence Suite: This approach involves the construction of a series of interrelated software suites to understand and competitively with

the requests of its costumers.

Dynamic Website Intelligence Suite: This suite helps businesses to prepare and maintain their website. It can also drive change and may respond better to costumer changes. Database Intelligence Suite: These systems are built into a net on-line, browser based , costumer requests solution. These systems are responsible for mining costumer data efficiently, using analytics approaches.

Costumer and Interface solutions (Cont.)

Management Intelligence Toolkit Suite: It is designed for managers with optimization techniques, targeting costumer experience and to assess competitiveness. Trial and error method is used here because we find new costumer solutions. It is well equipped to handle strategic and competitive risk or internal crisis situations.
Supporting Suites of database Intelligence: The supporting database systems consists of internal networked business database system. These engage peripherals, database information gathering systems and link into front end initiated business intelligence systems.

Conslusion
In the world of globalization, companies should try not to just

content their cost. But also try these systems to revive their position in the market
These systems helps companies to innovate, driving change

and find out new costumer niches.

By building a services gateway and then adopting agile and

informed approaches, the manager may monitor and move the business-costumer alignment position.