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Management, 8/e
John R. Schermerhorn, Jr.
Prepared by: Michael K. McCuddy Valparaiso University Published by: John Wiley & Sons, Inc.
workplace? How can high ethical standards be maintained? What is corporate social responsibility? How do organizations and governments work together in society?
Management 8/e - Chapter 3 2
Ethical behavior
What is accepted as good and right in the context of the governing moral code.
Management 8/e - Chapter 3 3
behavior.
Personal values help determine individual
ethical behavior.
Terminal values Instrumental values
Management 8/e - Chapter 3 4
greatest number of people. Individualism view of ethics primary commitment is to ones long-term self-interests. Moral-rights view of ethics respects and protects the fundamental rights of all people. Justice view of ethics fair and impartial treatment of people according to legal rules and standards.
Management 8/e - Chapter 3 5
Cultural universalism
Behavior that is unacceptable in ones home environment should not be acceptable anywhere else.
Management 8/e - Chapter 3 6
although having potential for personal and/or organizational benefit, may be considered unethical. Ethical dilemmas include:
yourself that:
Behavior is not really illegal. Behavior is really in everyones best interests. Nobody will ever find out. The organization will protect you.
Management 8/e - Chapter 3 9
personal needs.
The organization
Supervisory behavior, peer group norms and behavior, and
The environment
Government laws and regulations, societal norms and values,
Ethics training: Structured programs that help participants to understand ethical aspects of decision making. Helps people incorporate high ethical standards into daily life. Helps people deal with ethical issues under pressure.
Management 8/e - Chapter 3 11
whistleblowing barriers:
Ethics staff units who serve as ethics advocates Moral quality circles
Management 8/e - Chapter 3 13
level.
Obligates organizations to act in ways that
serve both its own interests and the interests of society at large.
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practices:
People do their best with a balance of work and family
life. Organizations perform best in healthy communities. Organizations gain by respecting the natural environment. Organizations must be managed and led for long-term success. Organizations must protect their reputations.
Management 8/e - Chapter 3 18
Socioeconomic view
Management must be concerned for the broader
social welfare, not just profits.
Management 8/e - Chapter 3 19
social responsibility:
Reduced business profits Higher business costs Dilution of business purpose Too much social power for business Lack of public accountability
social responsibility:
Adds long-run profits Improved public image Avoids more government regulation Businesses have resources and ethical obligation
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performance:
Is the organizations
Economic responsibility met? Legal responsibility met? Ethical responsibility met? Discretionary responsibility met?
Management 8/e - Chapter 3 21
business affairs:
Occupational safety and health
Fair labor practices Consumer protection
Environmental protection
23
Assessing strategy.
Verifying financial records.
Management 8/e - Chapter 3 25
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Copyright 2004 John Wiley & Sons, Inc. All rights reserved. Reproduction or translation of this work beyond that named in Section 117 of the United States Copyright Act without the express written permission of the copyright owner is unlawful. Requests for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser may make backup copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein.