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Electronic Mail, Mailing Lists, Newsgroups, Chat, Online Shopping and Downloading

Electronic Mail

Email&Services

By:Shafiq A. Chachar

What is Email
E-mail is an electronic message sent from one computer to another.
You can send or receive personal business related messages with attachments, such as pictures or formatted documents. You can even send computer programs.
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Email&Services

By:Shafiq A. Chachar

How it Works
It can take days to send a letter across the country and weeks to go around the world. To save time and money, more and more people are using electronic mail. It's fast, easy and much cheaper than the post office.

Email&Services

By:Shafiq A. Chachar

How it Works
Let's say you have a small business with sales reps working around the country.
How do you keep in touch without running up a huge phone bill? Or what about keeping in touch with far-flung family members? E-mail is the way to go.
Email&Services By:Shafiq A. Chachar

How it Works
Just as a letter makes stops at different postal stations along its way, e-mail passes from one computer, known as a mail server to another as it travels over the Internet.
Once it arrives at the destination mail server, it is stored in an electronic mailbox until the recipient retrieves it.
Email&Services By:Shafiq A. Chachar

How it Works
To receive e-mail, you must have an account on a mail server. This is similar to having an address where you receive letters.
One advantage over regular mail is that you can retrieve your e-mail from a remote location. Once you contact your mail server, you can download your messages.
Email&Services By:Shafiq A. Chachar

How it Works
To send e-mail, you need a connection to the Internet and access to a mail server which can forward your mail. The standard protocol used for sending email on the Internet is called SMTP, for Simple Mail Transfer Protocol.

Email&Services

By:Shafiq A. Chachar

How it Works
When you send an e-mail message, your computer sends it to an SMTP server. The server looks at the e-mail address (like the address on an envelope), then forwards it to the recipient's mail server. When the message is received at the destination mail server, it is stored until the addressee retrieves it.
Email&Services By:Shafiq A. Chachar

Anatomy of an E-mail Message


Email has two main parts
Header - contains the name and address of the recipient, the name and address of anyone who is being copied, and the subject of the message. Body - contains the message itself.

When you receive an email, the header tells you where it came from, how it was sent, and when.
Email&Services By:Shafiq A. Chachar

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Anatomy of an E-mail Message

Email&Services

By:Shafiq A. Chachar

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Understanding E-mail Addresses


professor@learnthenet.com First there is the user name (professor) which refers to the recipients mailbox. Then theres an axon sign (@) Next is the host name (domain name) Finally, theres a dot (.) followed by three letters that indicate type of domain.
Email&Services By:Shafiq A. Chachar

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Sending an E-mail Message

Email&Services

By:Shafiq A. Chachar

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Step 1
Open your e-mail
program and launch a

new message by
clicking the

appropriate icon.
Email&Services By:Shafiq A. Chachar

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Step 2
In the TO box, type in the email address. You can send a message to more than one person by entering multiple addresses. Just put a semi-colon between each address.
Email&Services By:Shafiq A. Chachar

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Step 3
Type in the subject of the e-mail

Email&Services

By:Shafiq A. Chachar

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Step 4
Write your message in
the message window. You can also copy text from a word processing program

and paste it in to the


window.
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Step 5
Click on the Send icon
or select Send from the File menu

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By:Shafiq A. Chachar

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Sending E-mail Attachments

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By:Shafiq A. Chachar

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Step 1
Open you e-mail
program, launch a

new message window


and compose your message.
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Step 2
Click on the
attachment icon or

insert file by selecting


from the drop down

menu.
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Step 3
Browse your hard drive or
removable disks to locate the file you want to

attach. Once you find it


click on it, then click the OK button.

Email&Services

By:Shafiq A. Chachar

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Step 4
An icon or message
should now appear indicating that the file

has been attached.


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Step5
Click on the Send icon
or select Send from the file menu.

Email&Services

By:Shafiq A. Chachar

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All About Newsgroups

Email&Services

By:Shafiq A. Chachar

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Newsgroups
Newsgroups have been around almost since the dawn of the Internet, enabling scientists to post questions (and answers) to other scientists. Today, newsgroups resemble virtual coffee houses, where people get together to discuss subjects of mutual interest.
Email&Services By:Shafiq A. Chachar

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Newsgroups
There are literally thousands of newsgroups covering every topic, from computers, social issues, literature and science, to recreation, entertainment, hobbies and current affairs. You can find job postings, business and health care advice, announcements about events, referrals, political and religious discussions.
Email&Services By:Shafiq A. Chachar

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Newsgroups
Newsgroups provide a way to quickly meet and communicate with people who share your interests from all over the world, without ever having to leave your computer. By the way, if you're the shy type, you can just read what others are posting without responding. This is called lurking.
Email&Services By:Shafiq A. Chachar

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Newsgroups
How does it actually work? First you will need a newsreader program. Both Netscape Navigator and Internet Explorer 2.0 and later releases have built-in newsreader programs. Next, determine which newsgroups interest you and subscribe to them.
Email&Services By:Shafiq A. Chachar

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The History of Newsgroups


Newsgroups had their humble beginnings in an academic environment in 1979, when a couple of Duke University graduate students connected some computers together to exchange information with the UNIX community.

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By:Shafiq A. Chachar

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Searching Newsgroups
To read or participate in a newsgroup you have to subscribe to it. One way to start, is to review a complete list of newsgroups available to you from your Internet service provider (ISP). (Note that not all ISPs carry all newsgroups. ) A more efficient way is to search using the tools, such as Yahoo and Lycos.
Email&Services By:Shafiq A. Chachar

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Mailing Lists

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By:Shafiq A. Chachar

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Mailing Lists
Once you start using the Internet, you'll notice people talking about joining lists and participating in discussions on various subjects. While there are thousands of ongoing newsgroup discussions on different subjects, there are also thousands of e-mail list discussions happening as well.
Email&Services By:Shafiq A. Chachar

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Mailing Lists
What's the difference? Newsgroups are public discussions that anyone with newsreader software can subscribe to and participate in. You read what other members have written and can post a reply if you choose.

Email&Services

By:Shafiq A. Chachar

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Mailing Lists
A mailing list, on the other hand, is a list of e-mail addresses of people interested in the same subject. When a list subscriber sends a message, it goes to everyone on the list. You can reply to the messages, send new messages, or just lurk, reading the messages without participating.
Email&Services By:Shafiq A. Chachar

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Mailing Lists
The key advantage of a mailing list over a newsgroup is that instead of having to go somewhere to read or retrieve postings, messages are automatically delivered to your e-mail box. All of this traffic is automatically managed by programs called Mailing List Managers (MLMs).
Email&Services By:Shafiq A. Chachar

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Mailing Lists
The two most frequently used MLMs are Listserv and Majordomo.
Mailing lists are often used to provide subscribers with current information. For music fans, that might include upcoming concert dates or ticket purchasing details.
Email&Services By:Shafiq A. Chachar

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Mailing Lists
Generally, there are two types of lists:
With announcement-type lists, you receive

messages, but can't post to the list yourself.


With discussion-type lists, everyone on the list

can participate.
Email&Services By:Shafiq A. Chachar

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Mailing Lists
To subscribe, you send a message to the list administrator and your e-mail address is added to the list. Subscribing is usually free. After you subscribe, you will receive a reply giving you details about the list and how to participate. Soon, you'll begin receiving mail from other list members.
Email&Services By:Shafiq A. Chachar

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Mailing Lists
To get off the mailing list, you have to unsubscribe, by sending an e-mail message to the list administrator. If you don't want to be overwhelmed with a daily flood of e-mail messages, subscribe to the digest version, if one is available. A digest provides a periodic summary of the messages.
Email&Services By:Shafiq A. Chachar

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Mailing Lists Tips


Subscribe to one or two mailing lists at a time, then wait to see how many messages you receive before subscribing to any others. After you subscribe, you will get a response with instructions on how the list works, and perhaps most important, how to unsubscribe.
Email&Services By:Shafiq A. Chachar

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Mailing Lists Tips


Turn off the list when you go on vacation. It's like stopping your newspaper delivery. Some lists have a vacation option. For others, you have to unsubscribe, then resubscribe when you return.

Email&Services

By:Shafiq A. Chachar

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Chat
Chat refers to a facility that enables people to engage in interactive conversations over the internet. Two common types of chat are Internet Relay chat and voice chat. Internet Relay Chat. It allows people to type message on others and to get response in real time. IRC works like regular phone call, except youre instead of talking.
Email&Services By:Shafiq A. Chachar

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Chat
Voice Chat. It allows you to actually speak to each other via the Internet. Voice Chat requires microphone, a full duplex sound card, speakers, a modem and voice chat software.

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By:Shafiq A. Chachar

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Online Shopping
Electronic catalogs on the Web show you color graphics of products. Search tools and intelligent agents help you to locate the product you desire without excessive browsing. Online shopping and purchasing benefits both businesses and consumers.
Email&Services By:Shafiq A. Chachar

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Online Shopping
Since businesses dont need salespeople to sell online and some of the savings in labor costs can be passed on to consumers. Security and privacy is the major concern. Customers feel uncomfortable by credit card. Merchants feel that better selling can be done face to face.
Email&Services By:Shafiq A. Chachar

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Smileys
When we talk to people face-to-face, our body language, the tone of our voice and our facial expressions impart great meaning to what we say. You can personalize your written messages by using smileys or emoticons. You create smileys by typing characters from your keyboard.
Email&Services By:Shafiq A. Chachar

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Smileys
:-) Happy :-( Sad :-o Surprised :-@ Screaming :-I Indifferent :-e Disappointed >:-< Mad :-D Laughing ;-) Wink
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Abbreviations
<BFN> Bye For Now <BTW> By The Way <G> Grin <HTH> Hope This Helps <IJWTK> I Just Want To Know <IJWTS> I Just Want To Say
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Abbreviations
<IMHO> In My Humble Opinion
<LOL> Laughing Out Loud

<OTOH> On The Other Hand


<ROTFL> Rolling on the Floor Laughing

<YMMV> Your Mileage May Vary


Email&Services By:Shafiq A. Chachar

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Download Files

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By:Shafiq A. Chachar

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How To Do It
Downloading files is as simple as clicking your mouse. Typically, downloading refers to the method by which you access digital information from a remote computer. For instance, when you access a web page, you are actually downloading the page text and all the associated graphics.
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How To Do It
Another way to download files is to click on the link to the file with your right mouse button and select Save to Disk from the pop-up menu. You will be prompted to save the file somewhere on your hard drive or the file may download automatically to your desktop.
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Downloading: Step by Step

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By:Shafiq A. Chachar

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Step 1
If you don't already have one, create a Temporary Files folder by opening Windows Explorer, highlighting your hard drive (typically the c: drive), then selecting File/New/Folder. When the folder appears, name it Temporary Files.
Email&Services By:Shafiq A. Chachar

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Step 2
Once you locate the software you want to download, click on the link to begin the download process.

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By:Shafiq A. Chachar

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Step 3
You will be asked where to save the file. Locate the Temporary Files folder on your hard drive and double click on it to open it.

Email&Services

By:Shafiq A. Chachar

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Step 4
Click SAVE

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Step 5
If you are really bored, you can watch the file as it downloads.

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By:Shafiq A. Chachar

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Step 6
After the download is finished, you have to install the software. Close all programs that are running, except Windows Explorer. Find the file you downloaded and double click on it.
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Step 7
A series of installation screens will appear to direct you through the process. New application programs are usually installed in the Program files folder. Plug-ins are usually installed in the appropriate browser folder.

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By:Shafiq A. Chachar

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Step 7

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Step 8
After the software is installed you can delete the file in you Temporary Files folder to free up space on your hard drive.

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By:Shafiq A. Chachar

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Step 8

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