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Conflict
ANTAGONISTIC INTERACTION IN WHICH ONE PARTY ATTEMPTS TO THWART THE INTENTIONS OR GOALS OF ANOTHER A Process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about
Why Conflict?
Occurs when people working, interacting or living together disagree on each others way of working to achieve personnel as well as organizational goal
C-C-I-R-C
Cause Need Seed Breed Greed Creed Bleed - Deed A Description: Dew To Few New Never Knew-Motive-Led to Destruction: The Mahabharats Lesson Draupadi, Duryodhan, Karan, Dhritarashtra, Yudhishtir, Bhisham, Kunti, Gandhari, Shakuni,or Krishna
Stage
Childhood
Style
Result
Empty Mind
Shakuni Destruction
Adolescent
Logic Limitation
Frustration
In Mahabharat all strategies failed, though applied with judicious mix of Intelligence, Motivation, Rationale, Logic Consequence of Destruction - Picture Focused, but Failed Horizon is not the End, Learn to look Beyond the Horizon
Types of Conflict
1.
Interpersonal Conflict
Conflict between two persons
2.
Sources of Conflict
1.
Personality Clashes
Not everyone thinks, deals, looks or acts alike. All these cause conflict. At times these conflicts are also a rich source of creative problem solving
2.
Threat to Status
Status or the social rank of a person in a group is very important to many individuals. Conflict arises as individuals want to maintain a desired image
Contrasting Perceptions
Each one of us hold different perceptions of the same thing, depending on our past experiences. We perceive things as we want to perceive them. We fail to realize how the other person is perceiving it. Conflict may arise unless employees learn to see things as others see them and help others to do the same in reverse
Organizational Change
People hold differing views over the direction to take, routes to take and their likely success in the resources to be used and the probable outcomes
Clashing Egos - Styles Of Conflicts Name calling Sarcasm/Ridicule Insulting Threatening Blaming Inflexibility Defensive body posturing/language
Controlling emotional responses Seeking understanding Identifying needs and common interests Seeking mutual benefit or purpose
4.
6.
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8.
My Grateful Thanks To
Mr. Deepak Behl ( HR Manager GAAP Inter.) Gunjan Sharma Nandini Sharma Neha Vadehr And The New Team from JIMS: Charu & Rahul MHROD: Gaurav & Hardeep Numerous Contributors who shared their thoughts openly particularly my Vibrant Audience..!!
Conceptualized By:
Prof. S.C Kapoor
Inspiration:
Prof. Summit Chaudhuri (MIB) (Chairman Cum Managing Director Third Millennium)
Thank You..!!