PRESENTED BY..

ADWIN KHALKHO RAJNIKANT KUMAR

DEFINITION
Emotional Intelligence is the ability of an individual to

deal successfully with other people , to manage ones self, motivate other people, understand one's own feelings and appropriately respond to the everyday environment

The Five Components of EI

Self-Awareness
Self-Management/Regulation Motivation Empathy Social Skills

Self-Awareness
The ability to recognize and understand your moods, emotions as well as Its effects on others.

Self-Management/Regulation
The ability to control or redirect disruptive impulses and moods. The propensity to suspend judgment - to think before acting

Motivation
A passion to work for reasons that go beyond money and status A propensity to pursue goals with energy and persistence

Empathy
The ability to understand the emotional make up of other people Skill in treating people according to their emotional reactions

Social Skill
Proficiency in managing relationship and building networks An ability to find common ground and build rapport

FEATURE OF EMOTIONAL INTELLEGENCE..

Intuitive Appeal- almost every one would agree it is a good to

possess social intelligence

E I predicts criteria of matter- Evidence suggests that a high

level of E I means a person will perform will on the job

ADVANTAGES
For all its supporter E I has just as many critics who say it is difficult

and impossible to measure

E I is too vague a concepts to many researchers it is not clear what

E I is it a form of a intelligence ? Most of us would not thing being self- aware or self motivated or having empathy is a matter of intellect
E I cannot be measured many critics have raised questions about

measuring E I Because E I is a form of intelligence they argue there must be right and wrong answers for it on test
The validity of E I is support- some critics argue that a because E I is

so closely related to intelligence and personality once you control for these factors it is nothing unique to offer.

DISADVANTAGE (cont)
EI is dependent on situational factors Assumes stability across all situations Congruency between self-evaluation and recruiter evaluation Certain jobs not dependent on level of Emotional Intelligence

The Impact of EI on Organizational Effectiveness

People need to be more creative in order to drive innovation People need to manage huge amounts of information

The organization needs to increase customer loyalty

People need to be more motivated and committed People need to work together better The organization needs to make better use of the special talents available in a diverse workforce The organization needs to identify potential leaders in its ranks and prepare them to move up

CONCLUSION
Different EI components are more relevant depending on specific job

requirements
Training can be used as a way to increase EI of employees Bar-On provides the only statistically proven method of determining an

individuals EI, therefore choose methods wisely

Must consider that EI is a relatively new method for predicting job

performance, and longer studies may be required to confirm validation of methods