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CENTRO ESTADUAL DE EDUCAO TECNOLGICA PAULA SOUZA FACULDADE DE TECNOLOGIA DE SO SEBASTIO

Laura Lins

business Lins CARPET & Upholstery

Work from English Course of Technology in Business Management, prepared under the guidance of Professor Rosangela

INTRODUCTION
The company LINS CARPET & Upholstery opened in 2010 is a small business that has family run business and has as main activity the provision of services in upholstery cleaning and restoration in general (Carpets and rugs).

It is located in the Bairro: Porto Grande, Fernando Brum do Canto N. 205, So Sebastio Litoral Norte de SP.
CEP: 11600-000 Tel: 3892-3846

Its main services are:

Good service; Specialized services; Compliance with the delivery; Facility payment (Credit Card or Chek in sight).

This project consists of the service to home and business common washing or dry and restoration of carpets, rugs and upholstery. The company also acts in the reform of Oriental rugs.

Mission; differentiated solutions for beautifying and protecting your upholstery and carpet, respecting the environment and achieving maximum customer satisfaction. Values; work together to satisfy the customer, be professional in the business and service quality. Proposal; join the catering and cleaning, which normally do not work together. That's our difference.

ADVANTAGES
The hiring of our service is that costs are not very expensive, and so the customer purchased the product fresh.

Company objectives LINS Carpets & Upholstery

Generate short-term average profit. Medium-term aim for a portfolio of loyal customers. Long-Term extend the business with new branches. It meet the needs of secondary origin by the fact that our services promote great comfort and can promote the social status

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PHYSICAL STRUCTURE
The environments are divided into transition area for technical administrative and financial management. Toilets and inventories. Parking for customers. Entry and exit of materials from suppliers.

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Organization chart of employees

President administrative management
General Management Service

RH

General Service Dry Cleaning

Finances

Clean Assistant

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TARGET AUDIENCE
Customers of classes A and B, Could be extended to the class C; Age Between 35/60 years; Positions: businessmen and lawyers. Families with children

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Cultura
A empresa Lins CARPET & Upholstery tem Ao de cultura de recardao de sofs velhos e depois reformar para sofas novos, para fazer doao para Asilo e Crianas Carentes.