TEAM DEVELOPMENT

--: Definition:-Enhancement of the effectiveness of work groups, by improving goal- and role-clarification and interpersonal processes.

OBJECTIVES
Team Development creates a winning atmosphere by : * Developing Trust among team members * Opportunity to Practice Openness * Enhances Cooperation Through Realization of Objectives * Promotes Interdependence (Collaboration, Teamwork, Camaraderie * Recognize that teams mature over time and develop along commonly defined paths and milestones

BENEFITS OF TEAM DEVELOPMENT

Increased team effectiveness and productivity. Enhanced communication within the team. A greater understanding of the impact team members have on each other. Translating organisational goals into the team outcomes. Understanding the role of leadership and how to direct and support a team. Developing a culture of trust which is a key factor in determining team success. Diagnostic tools identify the current state of the team and we work with them to identify the goals they wish to achieve from a team building activity.

How we can help in Team Development

Share as much information as you can Provide the right amount of guidance "Stretch" your people beyond their current skills Make it fun, actionable, and visible Help people "feel" the challenge

CHARACTERSTICS

A GREAT TEAM WILL HAVE

1. Members sharing leadership responsibility and rotating other roles as needed. 2. All participating in idea generation, problem solving, and decision-making. 3. Members showing support, respect, and trust for one another. 4. All taking actions and doing work that is necessary to reach team goals. 5. Members managing conflict by confronting issues and inappropriate behaviors.

BARRIERS AND SOLUTIONS

Barrier 1: Individual agendas: People are use to looking after themselves. We have all probably been told or heard someone say that you need to look after number one. In other words focus all of your attention on your agenda rather than the team agenda. Solution: When on a team, focus on the unique contribution that you make to the overall team results and put the team results at the forefront.

Barrier 2: Silo thinking In organisations, the attainment of a result will depend on all those in the process working together Each task will require contributions from different departments and it is all too easy, especially when people are busy and stretched to fall into silo thinking. In other words, viewing challenges in isolation without considering the impact on other parts of the process and most importantly the customer Solution: Make the time for teams to understand the impact of their actions or inaction on others and in particular the customer.

Barrier 3: Lack of trust Most people need to be confident that others will deliver to fully embrace team working. In other words they need to have trust. Building trust takes time, effort, commitment and belief. There is no magic formula but actions speak louder than words. Solution: Commit and follow through on actions that you have agreed to carry out and show that you can be trusted to deliver.

Barrier 4: Vagueness about what is to be achieved Teams need to know what they have to achieve. In other words they need specific and measurable outcomes. Teams are often formed with vague goals like improve retention, reduce errors or reduce the reporting cycle to name just a few. This vagueness is a guaranteed recipe for a dish called disappointment. Solution: Set specific and measurable outcomes for teams to address like, for example, reduce sickness levels by 2% by 30 June.