Загрузки by Giovanni Castellanos

the-service-lifecycle.pdf

lesson-16-technology-considerations.pdf

lesson-15-roles.pdf

lesson-14-continual-service-improvement.pdf

lesson-13-service-operation-functions.pdf

lesson-12-service-operation-processes.pdf

lesson-11-service-transition-processs-part-2.pdf

lesson-10-service-transition-processes-part-1.pdf

lesson-9-service-design-processes-part-2.pdf

lesson-8-service-design-processes-part-1.pdf

lesson-7-service-design-key-concepts.pdf

lesson-6-service-strategy-processses.pdf

lesson-5-service-strategy-key-concepts.pdf

lesson-4-the-service-lifecyle.pdf

lesson-3-functions-roles-and-processes.pdf

lesson-2-service-management-and-stakeholders.pdf

lesson-1-introducing-itil.pdf

itil-foundation-study-tracker.pdf

course-syllabus.pdf

The Service Lifecycle

lesson-16-technology-considerations.pdf

course-syllabus.pdf