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Service Management As A Practice: Figure 2.10 Continual Service Improvement and The Service Lifecycle 0% нашли этот документ полезнымBusiness Service Management 0% нашли этот документ полезнымService Management As A Practice: Definition: ISO/IEC 20000 0% нашли этот документ полезнымService Management As A Practice: The Business/customers 0% нашли этот документ полезнымService Management As A Practice: Service Design BOOK TEL v0 - 7.indb 22 08/07/2011 17:23 0% нашли этот документ полезнымTable 2.1 The Processes Described in Each Core ITIL Publication 0% нашли этот документ полезным2.3 Governance and Management Systems 0% нашли этот документ полезным2.4 The Service Lifecycle: Service Management As A Practice 0% нашли этот документ полезным2.2.4 The Service Portfolio: Service Management As A Practice 0% нашли этот документ полезным2.2 Basic Concepts: Service Management As A Practice 0% нашли этот документ полезнымService Management As A Practice: Figure 2.7 Architectural Layers of An SKMS 0% нашли этот документ полезным