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September 2018
Table of Content BY PROJECT SIZE
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LARGE PROJECTS
MEDIUM PROJECTS
SMALL PROJECTS
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Table of Content BY INDUSTRY
AUTOMOTIVE MANUFACTURING
HEALTH RETAIL
In only a few years, Odoo broke the market by offering powerful business management applications
at a competitive price.
Odoo made its place amongst the largest industries and leaders like Toyota, Securitas, La Poste,
Médecins sans Frontières, McKinsey, Danone and many others.
In this book, you’ll discover a sample of Odoo’s customers from different industries and sizes.
From small to large, these customers references perfectly illustrate the flexibility, ease of use and
uniqueness of Odoo.
WHY ODOO?
With strong technical foundations, Odoo’s framework is ‘one of a kind’. It provides top-notch
usability that scales across all apps. This means that any usability improvements made on Odoo
will automatically apply to all of our fully integrated apps.
Odoo is the only business management solution that can grow with you from 1 employee to
100.000 and more. The purpose of this booklet is for you to see this for yourself. Happy reading!
4
Portugal Ministry of Education
REPLACING 150 LEGACY APPS
IN JUST 2 YEARS
The Portugal Ministry of Education’s specific remit is to make sure that national
policies are implemented and to fulfil the provision of education for every child.
APPLICATIONS A technical audit of the project was done by ThinkOpen regarding the following tasks:
• Assuring the use of Odoo’s best programming practices and technical approaches.
Employees • Analysing and dimensioning of the physical and virtual server arrays to cope with
the high demand and high availability needs.
Payroll
BENEFITS
Appraisal The Odoo adoption by the DGAE generated considerable savings within the first year
(exceeding 50%). Alongside these savings, they also gained a centralized IT System
Project full of features that in turn, triggered big improvements in service quality and internal
efficiency.
Accounting
FUN FACT
Purchase As this project is an example for other governments, this story has been published on
the official website of the European Union: https://joinup.ec.europa.eu/news/portugals-
Fleet
annual-school-teac
Timesheet
Helpdesk
5
Médecins Sans Frontières
SPENDING MORE TIME
HELPING PEOPLE
Médecins Sans Frontières (MSF), also known as Doctors Without Borders (DWB),
is an international, independent, medical humanitarian organization that
delivers emergency aid to people affected by armed conflict, epidemics, natural
disasters, and exclusion from healthcare. DWB offers assistance to individuals
based on need, regardless of race, religion, gender or political affiliation.
PROJECT
FUNCTIONAL SCOPE OF THE PROJECT
OVERVIEW
The functional scope covered two main areas: Finances & Supply.
International At this point in time, they were the two most pressing areas to cover. The choice of
Deployment
Odoo was also motivated by its ability to integrate other key jobs within DWB, not
Multi-language only from a functional aspect but also from a technical point of view.
Support Vertical scope of the project: Projects & Coordination.
500 Odoo
Databases
Version Odoo 6
6
« Finances » « Supply »
APPLICATIONS
Item management Analytical dimensions
Purchase Partner management Budget management
Order management Grant management and donor reporting
Accounting Purchase management Multi-currency management
Stock and warehouse management Cash entries
Inventory Forecasting and replenishment Expenditures booking and accounts
Transport management payable
Expense Distribution management Third parties management
Customs and clearance management Accrued and deferred entries
CRM Equipment management Asset management
Monitoring and analysis Close process
Sales Vertical integration Corrections and modifications
Reporting, monitoring and analysis
Cash request
Based on the elements above, DWB defined a set of criterias which Odoo had to be
able to fulfill:
• Be easy to deploy, maintain, and support (maintained by personnel who do
not have IT skills).
• Be able to use profiles pre-configured applications
• Be agile (flexible, modular, manageable)
• Does not present a risk of operational bottlenecks
Before even considering functional needs, the initial decision-making process was
based on these technical requirements.
7
This need comes from the fact that numerous countries involved in DWB missions
often have internet blackouts.
The synchronisation module simplifies offline work at each of these field sites.
The data is transferred to superior entities as soon as a connection is established,
taking complete charge of storage, transfers, backups, archiving and authentication
constraints.
USERS
Odoo is a solution with great strength and stability, it can bear the load of over 4000
users of the system at any given point.
BUDGET
Over a million euros.
BENEFITS
An open source software, reduced costs and prepared DWB for future success. By
choosing an open source product, DWB now enjoys technical superiority built on a
strong community of thousands of developers. Odoo provides DWB the ability to
extensively customize their system, unlike proprietary software.
8
Sodexo
10% REVENUE GROWTH OVERNIGHT
Implementation Sodexo had standard needs (for invoicing and accounting) and these specific needs
9 months (vending machines management, contracts management and meters reading) were
developed with ease. Therefore, it took just under a year to get their Odoo system up
and running.
APPLICATIONS
BENEFITS
Invoicing Thanks to Odoo, Sodexo gained 10% in revenues that were initially lost in costs related
to their old system. Odoo also helped them simplify their invoices, making it easier for
Purchase
their customers and helping to avoid potential errors.
Inventory
Moreover, the time spent on their end-of-the-month closing was significantly
reduced. This allowed Sodexo to start a new process for sales management that is
Subscription
more effective for the business.
Sales
Seeing how successful Odoo was for Sodexo’s vending departement and how simple
it was to implement, they decided to switch other applications from SAP to Odoo, as
well.
9
Wavestone
10-MONTH IMPLEMENTATION TO
MANAGE 3700 USERS IN 6 COMPANIES
Expenses Today, Wavestone is happy with their new software. They are able to follow their
projects and are very confident for their future international growth. Indeed, thanks
Inventory to Odoo’s ‘multi-company’ and ‘multi-currency’ features, they know that Odoo is
capable to grow alongside them.
Contact
10
Securitas
ANSWERING PERFECTLY TO THE
REQUIREMENTS OF A WORLD
LEADING SECURITY COMPANY
Odoo was introduced at Securitas a few years ago in order to take care of the service
management. At that time, Securitas didn’t have a viable solution for their needs.
Odoo was fully integrated with the legacy ERP and allowed them a much better
APPLICATIONS management solution.
Employees As things grew and developed, more and more applications were added to the service
management, such as recruitment, website, fleet and many others.
Accounting
BENEFITS
Project Securitas now uses even more Odoo Apps. While still being fully integrated. This
allows them to have an homogenous UI, quick updates, and a perfect answer to their
Purchase
requirements without having to remove their old ERP.
Fleet
FUN FACT
Daniel Reis, IT manager for Securitas, wrote the ‘Odoo Development Essentials’ book
Manufacturing
series, as well as the ‘Odoo 11 Development Essentials’. Daniel is a reference when it
comes to the implementation of Odoo in a corporate structure.
Sales
Inventory
CRM
11
House of training
FOCUSING ON WHAT THEY
DO BEST
The House of Training started in 2015 thanks to an initiative from the chambers
of commerce and the association of banks and bankers. The House of Training
is now a big actor in professional training in Luxembourg. Today, they manage
the ISEC University of Luxembourg.
12
Atos
MANAGING A LARGE PANEL OF
PRODUCTS
AT A GLANCE Atos Belgium’s project started with an Odoo Partner. They had specific needs for
Employees building quotations.
700
The first thing to consider, is that Atos covers a
Industry wide range of solutions. This fact makes everything
Quotations are
IT/Communication
seem complex when it comes to an ERP solution. now created
To give you an idea of how complex it can be,
Revenue
€250 Million they offer everything from digital transformation
faster with
services to IT development solutions for Air Traffic Odoo.
Customer since Control management. All of this, while helping
Jan 2014
the implementation of the digitalisation of public
institutes like the European Union.
CRM
13
Quality Products
ADDING SUBSTANTIAL VALUE
TO SALES AND PROFITS
AT A GLANCE They are inspired by and passionate about quality, What once
Portal Users
550
and their products demonstrate the highest standards
in design and construct. Established in 1997, Quality
took weeks is
Users
Products has introduced exceptional products and now done in
6 brands that lead the market rather than follow or copy.
minutes.
Industry As they grew, they started to notice more and more
Retail obstacles such as, their accounting software being used beyond its limits, no
integration, a poor use of marketing funds without any way to track the benefits and
Customer since
Jun 2016 many manual mistakes that created confusion and inconsistencies.
Website The integrated website allows customers to see what’s available and shop at their
convenience. All of this, while their business can operate from a single, easy to use,
Purchase
system which offers the processes, capabilities, and scalability typically only available
to large corporations. It adds substantial value to sales and profits gaining.
Email Marketing
Accounting
POS
14
Hyundai Heavy Industries
MANAGING EVERYTHING, FROM FACTORIES
IN KOREA TO DEALERS IN THE USA.
Amongst many other things, Odoo also gave more flexibility to dealers. They are now
APPLICATIONS able to place orders through the Odoo Portal, and by using eSign, they can even sign
their documents electronically and track their orders at any given time. Odoo also
Project
managed to implement the synchronization of all the warehouse business processes
thanks to the WMS system (Warehouse Management System). This allows users to
Website
track and trace the inventroy value.
Purchase
CRM
Accounting
Sales
Inventory
Leave
Manufacturing
15
Volkswagen Group
ANOTHER SUCCESSFULL INTEGRATION
WITH A LEGACY SYSTEM
AT A GLANCE
Employees
Monitoring the performance of the resources
is a challenge in the automobile industry, even
Revenue growth
5,000 more so in the after-sales area. A poor use of was spurred
Industry resources in your workshop will not only affect
your revenue but also the customers’ satisfaction
by an increase
Automotive
and the overall brand value. Volkswagen was in technicians’
Revenue
€39.12 Billion
looking for an application that could help them
with this particular issue. With an ideal application,
productivity.
Customer since each resource performance could be monitored
Mar 2018 through a tracking method and processed alongside each vehicle allowing customer
traceability. All of that without having to input any data.
APPLICATIONS Odoo partner “Autochip”, rose to the challenge and developed a strong vertical product
where every process in the dealership was trackable with RFID (Radio-Frequency
Sales Identifiers) tags. From vehicles movement inside and outside of the dealership, to
workshop locations, all of which were now monitorable and recorded within Odoo.
Attendances
BENEFITS
Project Building a new solution to work with the existing legacy system was a major challenge,
however, everything was implemented successfully and the results already speak
Invoicing for themselves. Waiting time is now minimized, increasing the customer satisfaction
for dealerships and subsequently increasing overall brand satisfaction. There is also
Timesheet revenue growth spurred by an increase in technicians’ productivity.
Employees Thanks to the implemented monitoring, it is now easy to see where the delays are
occuring, giving opportunities to improve existing processes.
Website
Mass Mailing
Contact
16
Metro
AFFORDABLE, FAST-TO-MARKET
AND EASY
Metro Group is a German global diversified retailer, and carry a group based in
Düsseldorf. Established in 1964, the international retail group was the fourth-
largest retailer in the world measured by revenues (after Walmart, Carrefour
and Tesco) in 2010.
AT A GLANCE
Employees Metro Group decided to expand a new region in south-
100,000+ east Asia beginning of 2017. This expansion consisted of
Odoo is the
Users
a headquarter (150 employees) and a single warehouse ERP system
(150 employees) destined for wholesale and retail. Thus,
800
it subsists of 300 Odoo users.
that handles
Industry all main
Retail Thanks to the success of the first implementation,
several other warehouses are destined to be built and
processes.
Revenue
$5 Billion implemented (in the same region) with an additional 500
employees in the medium-term.
APPLICATIONS CHALLENGES
eCommerce
This is a pure greenfield project, from the perspective of the system, buildings,
construction, employees and the market with its customers.
Sales
Due to significant regional cost pressure, it was imperative to identify a very affordable,
Website fast-to-market and easy to adopt business management solution.
Accounting
Purchase
SOLUTION
A very low entry learning threshold solution was identified. This solution was very price
Studio
competitive and facilitated a fast implementation of regional and complex business
CRM processes. Odoo was chosen as the ERP system to handle all main processes (full-
Employees stack Odoo implementation).
Expenses
They first started with the HR modules torwards the end of 2017 (Expenses, Leaves,
Inventory
Employee directory). Invoicing was implemented next at the beginning of 2018.
eSign Now, the advisors of the local fiduciary are accessing these invoices directly through
Leaves Odoo, while the headquarter’s employees use the subsequent financial reporting to
Project
consolidate on group level.
Marketing
The pre-sales processes were then added in the spring of 2018. Now looking ahead,
Manufacturing the upcoming business areas to be covered with Odoo are inventory processes (from
Fleet receiving the raw, semi-finished and finished products to the delivery with trucks to
the customer), followed by the sales and manufacturing area’s.
17
Roots Multiclean
SAVING $120,000 PER YEAR
Expenses
Email Marketing
18
La Poste
THE VERY FIRST VOIP SOLUTION
CONNECTED TO ODOO
La Poste is the French postal service company. They are present in France
and all over France’s overseas territories as well as Monaco. They also have
subsidiaries in banking, telecom and insurance.
CRM
VoIP
19
Danone
CONSOLIDATING ITS
ACQUISITIONS ACTIVITIES
Purchase
The management software Danone used at the time (SAP), was too impractical to
deploy for subsidiaries due to high implementation & maintenance costs, and steep
Accounting
learning curves.
Inventory
SAP is not necessarily the answer for structures which need quick implementation,
Sales flexibility, and easy tools to the users. SAP covers a large array of needs. However, it’s
an integrated non-modular software, leaving very little room for mistakes.
Manufacturing
Odoo was proposed as a solution to Danone as it provides the required flexibility,
cost efficiency, fast deployment, and is backed by a solid software editor and a strong
community.
(continued on next page)
20
SOLUTION
The industry giant decided to use an open source integrated ERP solution for the
emerging countries in which it operates. Odoo provided Danone with a fully integrated
management solution that met all of their requirements.
Geolocation of Implementation
South America
Colombia 1: Baby food (sales, distribution and purchasing)
Colombia 2: Medical (sales, distribution and purchasing)
Mexico: Semilla, dairy product line (billing, accounting, sales, warehouse,
purchase)
Pacific
Australia: Dairy product line (production plant, sales and distribution)
Africa
South-Africa: Medical product line (production plant, sales and distribution)
Ivory Coast: Baby food (sales, distribution and purchasing)
Europe
MyEvian, Mineral water product line: (production, sales and distribution)
Project Model
The project model followed a standard 3 month schedule managed by Danone
Information System’s (Dan’IS) project leader in France and Dan’IS worldwide program
coordination:
• Predefined roles/responsibilities for Dan’IS central team, Dan’IS project office,
Danone local entity management, Danone local IT team, Odoo headquarters, and
local Odoo partner.
• Predefined tasks and workload: fine tuned case by case.
• Predefined communication schedule and reporting.
Running Model
Standard ongoing mode where Dan’IS leader constitutes as the single point of contact
(SPOC) to the Odoo headquarters and Odoo regional/local partners
• First line of support: conducted internally within Dan’IS
• Second level support: through an Odoo partner for localization related matters
• Third level support: by Odoo HQ
(continued on next page)
21
IMPLEMENTATION
The Columbia branch was the first to be implemented introducing the Agile
methodology, where development and implementation are done simultaneously.
This methodology, based on the corrections made immediately in the software, was
completed based on a weekly delivery system. A virtual Kanban view to control project
scheduling completion was implemented. Alongside this, the usage of a ‘wiki’ where
members of each team (users and developers) could find all the related information
for the ongoing projects was provided.
RESULT
The Columbian brand experience was quick and successful in a relatively simple
scope. The entire implementation was rolled-out in 3 months. This success led to a
larger implementation in Australia that included manufacturing. Danone is now giving
feedback analysis on the different implementations. They point out the flexibility of
using Agile methodology, specifically its very positive influence on user acceptance.
Danone receives immediate feedback regarding their requests as they get trained
during the implementation process.
BENEFITS
The use of an open source software reduced costs and prepared Danone for future
success. By choosing Odoo, Danone now enjoys technical superiority built on a strong
community of thousands of developers. Odoo provides Danone with the ability to
extensively customize unlike any other proprietary software.
22
Puuilo Oy
IMPROVING THE EXECUTIVE
TEAM’S LIFE
Puuilo Oy is a smart shopping retailer that operates over 25 shops all over
Finland. They also run an online shop which provides the option to ship their
products internationally.
Customer since
Over the years, as the company grows, it accumulates tens of thousands of sellable
May 2013
products. Puuilo Oy soon realized that their current way of tracking sales, could no
longer continue. They needed a better, centralized manner of doing business. With so
many products in store, it was essential to have easy product lifecycle management
maintainable through a channel and accessible to each user.
APPLICATIONS
BENEFITS
Sales Odoo was the first and only business management solution Puuilo ever implemented,
it solved all their issues and exceeded their expectations.
Inventory
Today, Puuilo Oy has better control over its complete supply chain, from the purchasing
Purchase and import process to the Point of Sales transactions. Product information is now
consistently up to date in every store and sales channel. Moreover, the inventory
Accounting value is refreshed in real time. Thanks to the eCommerce solution, they managed to
increase their sales by making all their 50 000 products available in their web shop
CRM and shipping them internationally.
Project
Odoo also helped improve the life of the executive team. Decisions are no longer
made based on guesses, but more so on effective numbers, delivered with daily
POS
financial reports. And finally, the use of Odoo on mobile devices can prove to be very
effective in some customer service situations, one example of this would be that the
Studio
teams can now make inventory adjustments on the go.
23
Laboratoire National de Santé
STEALING THE THUNDER
FROM SAP
AT A GLANCE
Users
Until 2016, every support service had its own
software. It had become a complicated system
Odoo provided
350 to manage and maintain, as the increasing LNS with more
Industry
volume of data to transfer raised risks of losing
data. The LNS came to the conclusion that it
time to focus on
Health
was time for a change. what’s important.
Revenue After scanning the market and assessing all
€6.3 Million possibilities they narrowed it down to two
possible solutions, SAP and Odoo.
Customer since With Odoo, they found that the implementation was quick and simple. On top of that,
Jun 2016
they could rely on the vast community that surrounds Odoo. Any need that Odoo
didn’t cover could be developed since this software is open source, flexible and easily
APPLICATIONS
adaptable.
Sales
BENEFITS
Helpdesk Before starting to use Odoo, the LNS was using several different software solutions.
However, with Odoo the workflow was greatly simplified and general improvements
Manufacturing all across their work environment were made.
Accounting Odoo provided LNS with more time to focus on what’s important. The administration
made sure that other departments received the best possible support with added
Purchase
value, and the operational staff could now focus on diagnostic and research. The
LNS now strives to become the best possible version of themselves, helping as many
Recruitment
people as possible on a daily basis.
Timesheet
FUN FACTS
Maintenance In 2017, the CFO of LNS explained the impact of Odoo at LNS and titled her talk “From
Chaos to Harmony”.
Employees
Inventory
Website
24
Ecole Nationale d’Administration
SAVING HUNDREDS OF
THOUSANDS
Appraisal
Project
“We saved hundreds of thousands thanks to Odoo.”
- Didier Georgieff, CIO of Education Nationale
d’Administration
Timesheet
Accounting
25
Toyota Material Handling
A COMPLETE IMPLEMENTATION
IN JUST 6 MONTHS
Purchase One of the most important factors for Toyota was timing. Odoo offered a solution
that could be implemented rapidly and thereby pleasing management with a good
and reliable solution that the company was able to count on in just a matter of
months. The company now appreciates having a more valuable system due to the
open nature of the software. After a little bit of training, Toyota’s people can also
develop new features that benefits the company.
26
Cytosurge
INCREASING ONLINE VISIBILITY
BY 300% OVERNIGHT
Accounting
Purchase
“We do get a lot of envious customers/suppliers.
Manufacturing
They all fall in love with our ERP as they see it in
CRM
action”
Website - Pascal Behr, CEO & co-founder of Cytosurge AG.
Inventory
HR
Project
eCommerce
eSign
Events
27
Université Catholique de Louvain
50% CHEAPER THAN THE
NEAREST COMPETITOR
Revenue BENEFITS
€1.1 Billion Odoo is connected to eight different software used internally and provides a
single user interface for all staff members to manage their customer and supplier
Industry
Education relationship activities.
Odoo s.a.’s offer was 50% cheaper than the other offers they got from implementation
APPLICATIONS service companies. Odoo delivered the project on time and on budget.
Invoicing
Events
Sales
eCommerce
Calendar
Website
Email Marketing
CRM
Inventory
28
Wilsons Carpets
MANAGING 1000+ ORDERS / DAY
AT A GLANCE
Employees
Wilsons Carpets is a growing company
established through its important network
Now, Wilsons has a
250+ of over than 15 stores. A few years ago, real overall visibility
Industry
Richard, one of families heir’s, created
“Generation flooring”, a second company
of all their stores’
Textile
that would sell carpets online, only. inventory!
Revenue
€44.8 Million At the time, they never thought that the online shop would represent 60% of all sales
made by the group. This incredible growth reached its peak in 2017 with a revenue
Customer since
Jan 2018 growth of over 60%! The time had come for Wilsons to ride the tide by optimizing
their internal process.
Implementation
7 months Before using Odoo, they handled all their inventory operations through Realitex and
their accounting via Sage. However, Wilsons Carpets saw this growth and realized
that if they wanted to continue in this direction, they really needed an increasingly
APPLICATIONS
efficient and modern platform. Richard didn’t want to miss this ‘wind of change’ and
Sales took this opportunity to improve processes, such as the picking and cutting process.
Today, after 7 months of implementation, Odoo covers all of Wilsons Carpets needs.
CRM
In order to complete the implementation, some customization were necessary to
Project cover the needs of this type of industry. They needed a way to have a custom size for
each carpet in their inventory. While one might be 6 meters by 3, another might be
Accounting
13.4 meters by 3. This complicated matters considerably as they need to know which
rolls need to be used for each custom fitting. However, with the newly implemented
Purchase
customization, they can now also optimize the usage of trimmings and consequently
reduce the need to cut into new rolls.
Employees
Leaves BENEFITS
Wilsons Carpet was particularly seduced by the traceability feature in the Inventory
Contacts application. They now have full traceability, knowing exactly which lot number is in
which process (on the cutting table, in dispatching, etc.). The barcode scanner is also
Studio a feature they like, it allows faster reception and transfers of goods through their
warehouse. Finally, Sage was replaced by Odoo in terms of accounting, allowing a
Inventory better integration with their stock.
Website
29
Great Annual Savings
IMPROVING STAFF
PRODUCTIVITY BY +20%
Great Annual Savings (GAS) is an energy, water, telecoms and insurance broker.
Active in the UK since 2012, GAS has continously been growing since.
Employees
BENEFITS
The system ended up meeting about 95% of the client’s immediate requirements.
Moreover, it was a smooth implementation, which was especially great for GAS given
their previous difficulties with SAP.
Investment in training and the rolling out of the system over a few weeks certainly
helped. In fact, it’s currently working so well, now that the client even decided to
change certain processes in order to match Odoo’s functionalities. This was the most
logical and efficient way forward to be in line with best practises. Some of the key
benefits are: real-time visibility across sales, contracts & procurement, role-based
profiles give personnel flexibility, and reduced cycle time.
30
Geely
REDUCING LEAD TIMES FROM WEEKS
TO DAYS AND HOURS TO MINUTES.
Revenue
support.
$30 Billion They’ve also developed a completely new 7-speed
dual clutch transmission, hybrid powertrains,
Customer since advanced active safety features and top-notch user experience. You can find their
Sept 2017 technology in cars all over the world.
31
For R&D, this is the workflow for each vehicle inside
their adaption of Odoo. Engineers both in China and
Sweden need information in real time.
CEVT shortened lead times and reduced fleet administration processes, e.g.
• License plate registration – from 4 hrs. to a single button click.
• License plate registration-to reception – from 2 weeks to 3 days.
• Inspection process, hand over contract process – from 3 hrs. to 3 minutes.
• Fleet admin reduced from five to two persons
The Odoo Fleet management system is a daily tool for Fleet administrators, Workshops
and R&D engineers. CEVT has gain end user’s trust and management support.
CONCLUSION
Odoo has been proven as a viable technical platform to support CEVT processes. They
can now visualize process management, automate operations, efficiently handover
between department, and consequently shorten lead time.
CEVT plans to improve IT collaboration solutions between China and Sweden. Soon,
Odoo will support new business areas in the Geely Group.
32
Industrial Taylor
OPTIMIZING STOCK TURNOVER RATES
AND DELIVERY ORDERS EFFICIENCY
For the past 40 years in Columbia, Industrial Taylor has been the leading
organization in the food service industry. They focus on developing new
concepts, services and solutions, created specifically for each professional
AT A GLANCE within this industry.
Employees
250
Industry
Before implementing Odoo, Industrial Taylor had a
complex workflow using six locally based independent
A large scale
Manufacturing servers, and running six software applications, of production
Revenue
$40 Million
which, they had very limited functional knowledge, and
consequently found very difficult to manage.
process is
simplified.
Implementation Having such a complex system in a company with
1 year over 250 employees, 135 active users, and an extensive operation, they needed to
Customer since intensively simplify their process. They faced several major complications due to a
Mar 2016 lack of integration and the sheer volume of customers/sales orders.
Industrial Taylor was expecting 20% growth on a yearly basis, and thus, considered
APPLICATIONS expanding to other Latin American markets. However, the size of their operation had
already outgrown the capacity of their system to handle. In 2015, they realized that if
Sales they wanted to continue their dynamic growth, it was time for them to update their
system and upgrade to an integrated solution. They were particularly interested in
CRM Odoo because it’s a flexible, all-in-one comprehensive solution.
Manufacturing
BENEFITS
Switching to Odoo allowed Industrial Taylor to optimize stock turnover rates and
Accounting
delivery order efficiency. Prior to using Odoo, the company was facing issues with
payments collection and tracking. Needless to say, this is no longer an issue.
Purchase
eCommerce
Employees
Inventory
33
Cubiks
OPERATING MORE THAN
20 SUBSIDIARIES
Cubiks is more than just an HR consultancy firm. Whatever you do, wherever you
operate in the world, they will add depth to your talent management and talent
assessment. Cubiks applies scientific insight to design and deliver outstanding
talent assessment methods, tools and solutions.
AT A GLANCE
Users
120
Cubiks was using an internally-developed system Odoo’s analytic
Industry that lacked transparency, user-friendliness and
Consultancy integration. This system only covered a part of
accounting
Customer since
the company’s scope and severaly restricted the allowed Cubiks
implementation of best practices in terms of
Jan 2015
accounting, sales, purchase, reporting, etc.
to implement
Revenue
$20+ Million
new KPI’s to
The use of this system in 20+ companies within
the group was very complex and time-consuming.
better keep track
Implementation
6 months of its business
BENEFITS
€70,000
Odoo allows Cubiks to integrate all business
performance.
APPLICATIONS aspects within one system, from purchase
eCommerce and human resources to sales and reporting. The accounting app and the analytic
accounting are key features that steer Cubiks’ business and help analyze its
Sales profitability. Moreover, Odoo’s multi-company features enable Cubiks to seamlessly
operate its 20+ subsidiaries, with a global reporting at a Group level.
Website
Accounting Odoo’s analytic accounting allowed Cubiks to implement new KPI’s to better keep
track of its business performance. It also allowed Cubiks’ employees to save a lot of
Purchase
time when processing information within the system.
Subscription
CRM
HR
Inventory
eSign
Project
Slides
34
Logic Supply
AN INTERNATIONAL MANUFACTURER
STREAMLINES MULTIPLE SALES CHANNELS
Logic Supply was launched in 2003, shortly after the introduction of the
revolutionary Mini-ITX form factor. Logic Supply configures small, specialized
computer systems uniquely designed for embedded and industrial applications.
Logic Supply’s unique offering includes hardware customization, engineering
services, software imaging, application development, and complete production
cycle management.
CHALLENGE
PROJECT Logic Supply’s rapid growth could not be met by the variety of home grown
OVERVIEW manufacturing and logistics tools in place. Due to the fact that Logic Supply’s tools
were not integrated with accounting functions, their ability to capture new growth
Budget
$500.000 was hindered. Logic Supply’s management team realized that they needed to move
to an integrated solution that could solve their problems.
4 locations
worldwide The requirements for this solution were threefold: open source, supported, and
reliable. After finding a software that fit these categories, the first step was to migrate
2 Warehouses
their accounting.
100+ Daily
transactions STRATEGY
To ensure success, a two prong approach was utilized to devise the implementation:
1k+ Configurable
products
35
APPLICATIONS 1. Use the migration as an opportunity to redesign the accounting procedures from
the ground up. The “clean sheet” approach made way for a new chart of accounts,
Purchase
better financial controls, and better fiscal management.
2. Create a plan that incorporates data migration, staff training, and system validation
Accounting
with enough overlap time to ensure confidence and accuracy.
Inventory
Objectives
Sales Defined objectives from this strategy include:
• Rapid implementation of an Odoo pilot project
Manufacturing • As little new development as possible in the initial phase
• Accurate data migration
CRM • Technology transfer and support for Logic Supply staff
Staff developers from both Logic Supply and Odoo worked with Larkin to develop a
“Data Dictionary”. They implemented it through an import script that took advantage
of Odoo’s business logic in order to test for inconsistencies and errors. Doing this
caught errors with MS Accounting and ensured that only correct data was loaded into
the new Odoo powered database.
The accounting staff performed every action from the out-dated software and did
the same actions with their new Odoo database, stopping frequently to compare trial
balances and aging. Though tedious, doing this was another step taken to prevent any
discrepancies between the two systems.
The Odoo and Logic Supply teams worked full time to achieve an accounting application
with balanced accounts, matched aging and without errors.
ACHIEVEMENTS
• Complete third-party integration with an external e-commerce platform.
• Product configurator capability for special manufacturing cases.
• Support of all centralized accounting practices for an advanced US manufacturer
operating at an international level.
• A two month long parallel run in parallel with MS Accounting, achieving accuracy
to the penny.
RESULTS
Larkin’s comments speak volumes about the success of this approach:
“By end of day today we have been able to replicate MS Accounting in Odoo. All balances
reconcile to the penny. Thank you everyone for all your extra work and willingness to
make it right/correct. December will still be a big push due to the double amount of
work to be done in both systems but the fact that we are starting off on the right foot
means we can work on efficiency building tasks besides completeness and accuracy. I
appreciate and notice everyone’s hard work!”. This success was built on days of work,
until the Logic Supply staff was able to run entirely on Odoo and move away from
their previous system.
36
World Wide Fund for Nature
MANAGING 4 MILLION M² OF
EUCALYPTUS IN CONGO
AT A GLANCE WWF created the Eco-makala program to save trees in the Virunga National Park in
Users the Democratic Republic of Congo. To accomplish their goals (including supporting
10 plantations growing eucalyptus and stimulating
Portal Users
development and agricultural growth), they Issues coming
needed a professional, well-functioning and easy IT
100+
infrastructure. The requirements of WWF were very from paper-
Industry
NGO
specific: based records
They needed a solution to manage the flora and fauna have been
Operational
Budget
and to integrate a mapping system with offline mobile eliminated.
€2.5 Million capability while having a simple user interface.
User since Standard Odoo functionality, combined with some customization specific to their
May 2013 business would satisfy this need as well as their other requirements. WWF wanted
an open source solution with low implementation cost, as well as the opportunity to
easily build and integrate future modules.
APPLICATIONS
It was necessary to develop new features for WWF in order to fit their specialized
Inventory needs when it came to managing the reforested fields, follow-up of the tree nurseries,
and the tracking of other plants and payments. Odoo provided the best solution.
Sales Thanks to the project’s success, geographical concerns and slow reporting time due
to paper-based records have been eliminated.
CRM
BENEFITS
By using their own server and an internet based solution, WWF can actively track
and manage over 4 million square meters of eucalyptus with Odoo while improving
reporting time and budget controls.
To this day, the World Wide Fund for Nature is still running successfully with their
Odoo management system.
37
Bell
SIMPLIFYING MANUFACTURING FOR
F1 BIGGEST HELMET SUPPLIER
Bell started producing race helmets in 1954, they then went on to introduce the
first full face motorcycle, offroad motorcycle helmet, the bicycle helmet and
many others specialized for sports and military.
APPLICATIONS During the complicated manufacturing process the helmet has to go through various
eCommerce
stages and internal locations as well as thorough quality control. Adding to that, every
part of the helmet must be tracked and stickers must be printed at every station
Sales
to ensure the highest quality. Fortunately, Odoo was able to handle everything they
Website
needed with very little customisation.
Accounting
CRM
BENEFITS
Thanks to Odoo, the manufacturing process was simplified, which allowed for better
HR
tracking of their inventory, reduced quantity of back orders and improved customer
Expenses
satisfaction. They are now thinking of using eCommerce, Sales and more of Odoo’s
Inventory applications to help sustain their continuous growth.
eSign
Project
Timesheet
Manufacturing
Studio
Marketing
Helpdesk
38
Umcaco
IMPROVING THE QUALITY
OF CLIENT SERVICES
Project
39
Velodyne
DAY-TO-DAY BUSINESS OPERATIONS
BECOME EASIER
Velodyne Acoustics, Inc. has been the industry leader in subwoofer performance
since its creation in 1983, and is widely recognized as the leading manufacturer
of subwoofers and high-performance audio equipment.
They lacked any integration and needed a way to manage their web stores and
activities from a single platform. In order to solve Velodyne’s problems, Odoo was
APPLICATIONS implemented as a single management platform that was capable of taking care of all
Sales their business needs.
Purchase BENEFITS
The implementation of Odoo helped Velodyne manage their day-to-day tasks and
Inventory activities more easily. The Inventory app, with some customization, enabled Velodyne
to avoid running out of stock, improve accuracy in accounting, minimize losses,
Manufacturing improve their customer service and become more efficient.
With an Amazon integration, Velodyne was able to manage all the incoming orders
from multiple stores on one single platform, which minimized the manual product
entries into the system.
40
IBM
PLANNING TO DEPLOY ODOO ACROSS
THE WHOLE ORGANIZATION
AT A GLANCE In 2018, IBM chose Odoo to run two large warehouses in Colorado (United States)
and Ireland for 200 users.
Employees
380,000
After a proof of concept in March 2018 and a deployment a few months later, the
Industry CIO and his team have been so impressed and happy with Odoo that they decided to
IT increasingly implement Odoo over the next few months and years to come. This is a
story to be continued...
Revenue
€79 Billion
Customer since
Dec 2017
APPLICATIONS
Inventory
Purchase
Sales
Manufacturing
41
Coopérative Informatique
IMPLEMENTING 12 APPS
IN 3 MONTHS
Customer since
BENEFITS
May 2014
Thanks to Odoo, all of their expectations and needs are met. Everything is centralized
Implementation on one platform. With one single click users can directly access their dashboards.
3 months
The transition period for the company’s employees took about a month. By the end
of September 2015, their entire system was up and running.
APPLICATIONS
Sales
CRM
Project
Accounting
Purchase
Helpdesk
Manufacturing
Timesheet
Repair
Inventory
Website
42
Naval Válvulas
INCREASED REVENUE BY 20%
WITH THE SAME STAFF
The implementation process ran smoothly the company started using Odoo in
Sales
no time. Some features were customized in order to track their inventory more
efficiently. This has been an important feature for the company since, every day they
Purchase
receive equipment that must be fixed and sent back to the right owner, similar to a
car mechanic, but at an extraordinary scale.
Project
Invoicing Today, each piece of equipment that arrives at a warehouse is tracked via the Project
app.
BENEFITS
Since the Odoo implementation, Naval Vávulas increased its revenue by over 20%
while maintaining the same amount of employees.
This is just the beginning. Moving forward, the company plans to analyze more data
in order to make informed decisions when choosing which segments to pursue and
services to focus on.
43
Alta Motors
TO PROPEL MOTORCYCLE
REVOLUTION WITH ODOO
Alta Motors, established in 2010, designs and manufactures the most advanced
electric motorcycles in the world.
AT A GLANCE As the company grew they felt the need to take their business to the next level,
Employees and therefore needed a system that could help manage its operations. They were
100 managing hundreds upon hundreds of POs, 500 parts and two types of models.
This meant they needed an active system that constantly kept them updated on
Industry operations, inventory availability and production progress.
Automotive
Purchase Finally, Alta Motors chose Odoo because they wanted a system that could handle the
transition through different growth phases and organizational changes.
Expenses
Manufacturing
Quality
Website
44
Fonteyne the Kitchen
MANAGING 8 RESTAURANTS &
SHOPS FROM 1 DATABASE
eCommerce
They needed a software capable of managing their shops (the cashiers), their
Sales restaurants (kitchens, bar) and their inventory (incoming food for both businesses).
Manufacturing BENEFITS
Odoo faced a challenge to provide Fonteyne with what they needed. At the time,
Accounting
Odoo POS was in its early stages. However the Odoo developers worked hard to
Purchase create an application that would encompass all of the features needed, such as, a
loyalty program, a PoS app for restaurants with the ability to split tickets and separate
Lunch
kitchen/bar printers to send orders, etc.
CRM
Odoo R&D team also worked on the barcode scanner interface, in order to ease the
HR daily arrival of food to their warehouse. Many apps were installed and one of the
most appreciated features is the multi-company function, because some of their
POS
shops are franchises.
Inventory
Today, Fonteyne The Kitchen uses Odoo tu run their entire business thanks to the
Website
integrated Odoo applications.
Project
Quality
45
JTRS
REPLACING THE LEGACY
ONE-TASKER
JTRS provides technology solutions and services to education and business, with
a clear focus on enabling you to create an amazing impact in your organization
with the support of technology.
CRM
Events
eSign
Inventory
Website
Project
Timesheet
Studio
46
Abitare
BECOMING THE FOUNDATION
OF ALL ACTIVITIES
Abitare is a company split into two brands, the original focused on high
end furniture and home accessories and Abitare Kids focusing on children’s
furniture, nursery items, toys and child clothing.
Implementation As Abitare began increasing their focus on eCommerce, they soon found out their
3 months ERP was outdated and their integration was far from optimal. They contacted Ascone,
an Odoo Gold partner, to analyze their needs and see the feasibility of implementing
Odoo.
APPLICATIONS
Ascone started implementing Odoo on a very tight deadline (3 months) after which,
Sales everything was done and ready.
Purchase BENEFITS
Odoo gradually became the foundation of all of Abitare’s activities and continues to
Accounting ensure a smooth integration with all of their brick-and-mortar and online stores. They
now run 8 companies in 5 different languages with over 50.000 active products and
POS tens of thousands of sale orders every year. Odoo and Ascone have been able to
accompany them along their fast growth and handle their everyday challenges.
Inventory
47
Lovepop
MULTIPLYING THEIR
OUTPUT BY 4
AT A GLANCE
Employees
As an emerging company, scalability and resource
management was key. In short, Lovepop wanted to
There is no
35 achieve better visibility and control over the production redundancy
Industry
process while improving and automating the creation
of the documents required for manufacturing orders.
in data
Greeting cards
management
Revenue
$2 Million
After migrating to Odoo, they achieved these goals and
streamlined their once complex process management
processes.
system into a single fully-integrated system.
Customer since
Dec 2016
BENEFITS
Implementation In the words of Lovepop, Odoo helped the team tremendously by provinding a
3 months central organized platform. Odoo facilitates the management of products as they are
$11,000 developed, put through the prototype phase, and are launched into full production.
The PLM board helps them see what phase each new product is in and also gives
APPLICATIONS them the ability to comment, post photos, and tag people to keep the product moving
smoothly between the US and Vietnam team.
Sales
What makes Odoo better than other products they have tried in the past for
CRM organizing design workflows, is that the information entered for each product lives
in all the other parts of Odoo for other teams to see. There is no redundancy in data
Manufacturing management processes.
Accounting
Lastly, one of the coolest functions of Odoo which the design team at Lovepop
said they are forever grateful for, is the ability to write custom scripts to speed up
Purchase
workflows. Instead of having each designer spend a half hour creating all the materials
PLM and backbone structures for a new product, they now have specific actions that do
most the legwork with just a single click!
eCommerce
Studio
Inventory
Website
48
Thescon
IMPLEMENTED IN 6 DAYS
Industry
Consultancy
Thescon worked with official Odoo partner, IFE,
and started their Odoo Enterprise subscription
Thescon is able
Customer since
in July 2017. to record and sell
Jul 2017
The main goal of the project was to have
their services in
Implementation everything, from customer requests to various forms.
6 days invoicing, performed by one single integrated
solution.
APPLICATIONS Furthermore, it was essential that the hours and expenses could easily be recorded
and then invoiced to the customer accordingly.
Timesheet
Sales BENEFITS
With Odoo Sales, Project and Timesheet, Thescon is able to record and sell their
Studio services in various forms. Moreover, Odoo provided convenient tools for handling
both classic milestone projects, as well as maintenance and service contracts, which
Accounting
is especially useful for a consulting company. The implementation was done in a
Purchase record time of 6 days.
Fleet
CRM
Employees
Expenses
Inventory
Recruitment
Leaves
Project
49
Venditio Group
MANAGING 300 ONLINE ORDERS
PER DAY
AT A GLANCE
Users Venditio Group needed one platform that could
32 automatically import the orders, products After using Odoo,
Industry
and customers from Amazon and Magento. Venditio Group
They already had the Amazon and Magento
Retail
connector, but weren’t happy with the already experienced a
Customer since existing module. rapid success in
Oct 2015
To solve this issue, an Odoo partner developed business growth.
an easy to use system for Venditio Group. They
help Venditio by customizing the Amazon and Magento connectors as to maintain
APPLICATIONS
order regarding their customers, products, sales records, etc. Other various existing
Purchase features were also integrated.
Accounting BENEFITS
After using Odoo, Venditio Group experienced a rapid success in business growth. It
Inventory is now easier for the company to manage orders via Amazon and Magento.
Sales
Manufacturing
CRM
Project
Employees
50
Vectis
REDUCING COSTS WHILE
IMPROVING EASE OF USE
AT A GLANCE
The company started in 2005, and before they were
acquainted with Odoo, Vectis worked with four
It didn’t take
Users different open source applications, all from different long to notice
12 providers, to run their business. They were using
their various software for CRM, project, timesheet
the benefits of
Industry
Consultancy and invoicing. Their systems were difficult to navigate switching to
Customer since
together, the impact of issues was significant and the
cost of running them was high. At the time of the
one integrated
Dec 2015 migration, they had 4,000 contacts in their CRM, both system
companies and individuals, and they were managing
85 projects and 20 business trainings. The main issues were that updates weren’t
performed properly, maintenance was complicated, mistakes were commons and
APPLICATIONS
producing reports was very time consuming.
Website
When looking for a better alternative, the main focus was finding a system that
Accounting offered at least the same functionalities that they had with their old systems. Odoo
outperformed their previous system in every way. Vectis was so convinced that Odoo
Leaves would improve their business efficiency, that they decided to take advantage of more
than what they originally expected by adding two extra applications: Expenses and
Sales
Leaves. Another important aspect was to be able to get an out-of-the-box solution and
avoid customization as much as possible. With Odoo, Vectis has now implemented
Timesheet
one standard system for all their requirements.
CRM
BENEFITS
Project Huge time and cost reduction thanks to the seamless integration of the different
modules. Because of Odoo’s SaaS platform, updating the system was no longer a
Expenses problem. As for the cost reduction, by switching to Odoo there is a substantial drop in
IT costs. In the first year Vectis was expecting a €8,000 decrease in costs and €12,000
Email Marketing in the years following. On top of that, Vectis saw that producing monthly reports had
never been easier. As a result, monthly reporting from management to the board of
directors was quickly reduced from a painful 8 hours a month to one joyful hour.
51
Allied Metals
REPLACING SAGE AFTER 12 YEARS
AT A GLANCE Allied Metal was using SAGE ERP for more than A stable and
12 years, but as their business was continuously
Users
24 growing, SAGE ERP was not able to meet their smooth system
Industry
increasing demands and was consuming a lot for their
of time, effort and money to develop all the
Steel Supplier requirements from Allied. users and for
Revenue themselves.
$15+ Million Some of their needs were, but not limited to:
a powerful Quality Control process, advanced
Customer since Accounting Reports, a Credit Limit functionality with Sales and QC Process
Aug 2016 incorporated with Purchases management, a manufacturing process with barcode
label generation, separate accounting entries for WorkCentre cost at the end of
Production, a link between MO & PO for Simplified production, facility for having
variance in Vendor bills, sections for adding charges during invoice payment and a
user-friendly Bank reconciliation mechanism.
APPLICATIONS
Odoo’s gold partner, Bista Solutions, implemented Odoo for the American and
Purchase
European companies, while answering to all of Allied Metal Corporation’s requirements.
Accounting
BENEFITS
After the Odoo implementation, Allied Metal experienced a stable and smooth
Inventory
system for their users and for themselves. They all find Odoo much easier to use
Sales and manage their daily activities. All areas were organized efficiently with Odoo,
including: products, sale orders, purchases, consignment orders, shipping, invoicing,
Manufacturing and payments. As a result, all users now show their interest in Odoo and provide their
valuable feedback in order to make their experience even better.
CRM
Project
52
ariika
GROWING THE ‘ROI’ 3X MORE
THAN EXPECTED
Founded in 2011, ariika is the leading manufacturer & distributor of bean bags
and alternative furniture in Egypt. Their portfolio encompass everything to do
with comfort: relaxing floating bags and mats, comfy air lounges, soft travel
pillows, squishy big sacs, etc.
Studio
53
XO2
GIVING TO CLIENTS THE
‘WOW’ FACTOR
XO2 is a family owned company established in 1968. The Blamire family has
been running the business since 1999. They specialize in supplying cleaning,
hygiene and washroom products directly to business facilities throughout
Australia.
Project The features provided in Odoo eCommerce gave a fully integrated solution, which
could provide XO2 with streamlined sales and distribution channels, incorporating
Manufacturing full financial and after-sales marketing features.
Accounting Odoo has given XO2 a solution with seemingly no limitations. It required a lot of
resources to implement, mainly due to the complexity of the products, but now it
Purchase
provides a very solid foundation for further streamlining of processes.
eCommerce
BENEFITS
Fleet XO2 really appreciates the flexibility and integrated nature of Odoo. The feedback
from their clients and team members has been very positive. With the integrated
Leaves Odoo solution, orders are delivered to clients at a level above and beyond their
expectations.
CRM The new online store even achieved sales on par with their brick and mortar store
within the first month of launching. Now XO2 is looking forward to continuously
Inventory working with their Odoo database in order to achieve their plan to grow their business
throughout Australia.
Website
54
Kalpa
STREAMLINING ALL BUSINESS
PROCESSES
Kalpa is a Netherlands based company that offers a wide range of high quality
leather products, including fancy organizers, writing folders, event calendars
and other office supplies.
55
The Cambridge Satchel Company
FROM ONLY £600 TO
£40 MILLION IN 10 YEARS
In 2008, Julie Deane and her mother Freda started The Cambridge Satchel
Company at their kitchen table in Cambridge with a budget of only £600.
Sales
Manufacturing
56
CSC Scientific
SAVING $25,000 A YEAR
BY LEAVING NETSUITE
APPLICATIONS
When CSC Scientific reached the renewal of their Netsuite subscription, they knew that
Sales it would be difficult to negotiate the price down to the amount they wanted to pay. They
were already convinced that Odoo was a cheaper option, and they wanted to recreate
Manufacturing their current workflow with a flexible solution like Odoo. The company implemented
the same apps that they were using with Netsuite and even took the opportunity ti add
Inventory a few more.
Project BENEFITS
After the expected implementation time, plus a few weeks of giving the team enough
Accounting time to learn the new procedures, CSC Scientific had accomplished the desired
functionality with Odoo. Additionally, they save $25,000 a year with Odoo’s fair pricing.
eCommerce
Website
Purchase
Fedex
UPS
57
Optimized Radiochemicals Applications
IMPLEMENTING WITHOUT
INTERRUPTING DAILY OPERATIONS
Invoicing
Manufacturing
58
Engie M2M
DEPLOYED IN 150 HOURS
Engie M2M, is a subsidiary of the ENGIE Group, building global connectivity for
the internet of things.
AT A GLANCE Engie M2M is a relatively young company and Odoo runs all the
still actively searching for the most profitable
Employees
150,000+ business model for selling IoT technology.
activities of the
company and can
Revenue Since the whole company is very dynamic, they
$66.6 Billion
required a system that would allow them to
scale easily as the
Industry manage many different processes: company keeps
Telecom
1. Managing IoT devices (stock management
growing.
Customer since and serial numbers)
Nov 2017
2. Centralising CRM / Sales / Invoicing
3. Having subscriptions to manage recurring invoices
4. Connection to the backend that manages the IoT subscriptions and usage of
customers.
APPLICATIONS
As the activity started to grow, they needed a fast solution that would also follow
Sales them in their growth. The first phase was to deploy Odoo standard. The project was
fully deployed in less than 3 months and 150 hours of work.
Purchase
BENEFITS
Inventory Odoo runs all the activities of the company and can scale easily as the company keeps
growing.
CRM
Accounting
Manufacturing
Website
Subscriptions
Studio
59
Allianz
INCREASING THE CLOSED MISSIONS
MONTHLY RATE FROM 20% TO 80%
AT A GLANCE BDEXP was working with a customized solution. But Odoo has
after only two years, they realized that the solution
Users
11 couldn’t follow their growth and the change they were revolutionized
undergoing. the company.
Industry For each challenge BDEXP had, Odoo provided a
Insurance solution.
Their customer service has drastically changed its pace. Five years ago, a request for
Customer since
Jul 2013 expertise would be answered within 5 days, compared to 24h today. The company
had no other choice than to accelerate its business in order to stay competitive.
Implementation BDEXP was looking to continuously shorten the delay.
3 months
€8,000
CHALLENGES & BENEFITS
Two years ago, 20% of the missions received by insurance companies were opened in
APPLICATIONS 24h. Today, 100% of the missions are confirmed within 6 hours! How? Thanks to Odoo
Sales Project, missions are automatically directed to the first stage. With the Kanban view
and the automated process, it’s easier for the employees to know their daily tasks.
Employees Because of the new solution, 80% of missions are closed within a month compared to
20% before using Odoo.
Inventory
Another challenge came from HR recruitment. The company was looking for a system
CRM that would give employees a new way to work. With the Online system, employees can
work while being away. This allows for a better balance between work and personal
Calendar life. In terms of reporting, BDEXP did not have a general view on their activities, the
number of missions in progress, or the number of employees onsite. This lack of
eCommerce overview is now settled with Odoo. Everything can be tracked.
Like many companies, BDEXP had to reduce their costs, especially by gaining work
Website space. With a tool like Odoo, going paperless gave an opportunity to move to a smaller
office. Last but not least, Odoo offered a new way of communicating, with partners
Accounting and customers. They can now be more proactive by providing clients information
through the website portal, easily monitoring their resources, and more. Odoo has
Purchase
revolutionized the company. Moreover, BDEXP knows that the tool is not limited and
can integrate more of their activities.
Project
Gamification
60
Florida Iron Doors
IMPROVING THE CUSTOMER
EXPERIENCE
Florida Iron Doors manufacture customize doors. From front entry doors to
exterior French doors, their handcrafted doors have successfully passed
hurricane tests and are since, one of the Iron Door vendors for Home Depot.
AT A GLANCE Business was booming and Florida Iron Doors was expecting more growth than ever
Users following their Home Depot sales. With a more elaborate and complex business,
10 Florida Iron Doors found that it was in need of a powerful integrated system that
could handle all business processes throughout the company. They felt that Odoo
Industry Online was a good fit for them.
Manunfacturing
Customer since With their fully integrated solution of choice, the days
Feb 2017 of data accuracy issues were behind them. Now they Florida Iron
have a complete information flow.
With Odoo CRM they could easily follow up with their
Doors is
customers as the CRM system allowed them to build thrilled with
APPLICATIONS and manage their pipelines.
their flexible,
Sales
With the integration between Odoo Sales and out-of-the-box
Manufacturing Odoo Inventory, all transfer of information from
the Sales Team to the Warehouse Team had been
solution
Inventory streamlined. This increased the overall efficiency, and
in combination with Odoo CRM, greatly improved their end customers experience.
CRM
BENEFITS
Studio They now have an integrated flow, from keeping track of leads, prospects and
customers with Odoo CRM, to managing quotations and invoices with Sales and
eCommerce Invoicing, managing their stock levels with Inventory, and their finances with
Accounting.
Website
Once the Odoo Online solution was fully implemented, Florida Iron Doors were
Accounting thrilled with their flexible, out-of-the-box solution, which they only made a few minor
customizations to. Overall they felt like they received a high quality solution, with
Purchase outstanding customer service for a reasonable price.
61
Tools for Healing
A FULLY INTEGRATED ECOMMERCE
FROM ORDER TO SHIPPING
Accounting
62
GTT Europe
A FULL IMPLEMENTATION
IN 2 MONTHS
Operating since 2008, GTT Europe Limited has grown to become a leader in
‘Carrier Grade’ bespoke enclosure solutions within the IoT & M2M sectors.
An Odoo Gold partner, Smart IT, was chosen to guide them during their implementation.
They quickly understood GTT requirements and the new system was implemented in
just 8 weeks. It was the boost they needed to improve the way they worked, and that
resulted in a better service for their clients.
63
The Watermark Collection
REPLACING HUNDREDS OF
SPREADSHEETS
64
Bertinchamp
FAMILY BREWERY GOES FROM 0 TO
1 MILLION BOTTLES IN 3 YEARS
Contact
Purchase
65
Villa Lagoon
SELLING BY SQUARE METER,
TRACKING PER UNIT
Lundy Wilder and Dave Perry share a passion for cement tile. Based in the US
Gulf Coast, they serve clients world-wide. Villa Lagoon Tile has tile makers in
several countries which provide tile for residential and hospitality projects
everywhere.
CRM
Just like many small-medium size business, before finding Odoo, Villa Lagoon Tile
managed their inventory through Google Doc spreadsheets. However, they knew that
Inventory
this was not sustainable for growth and the idea of having a fully integrated solution,
with a low entry cost caught their attention.
Studio
Contacts The big challenge was figuring out a way to allow customers to buy tiles per square
foot while tracking the items internally by unit. Odoo made this possible to achieve
Purchase and they can now see what is selling the most based on how they want to measure
their products.
Accounting The Sales app also solved an issue of time. With Odoo, creating a Sales Order took
only a minute, compared to the 30 minutes previously. With all this control at their
fingertips, they could save money from unnecessary purchases and helped them
better forecast the future demand.
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Lumos
REPLACING NETSUITE
Sales
Previously, Lumos was using Netsuite as their CRM and ERP solution, but found it was
very expensive and not particularly easy to work with.
CRM
Odoo aligns with their lean philosophy. With Odoo, you only choose the apps you
Inventory
require for your business, “We don’t like to pay for things we don’t need, and that’s
something we liked about Odoo, we don’t have to buy this whole gigantic thing we
Studio
don’t use.” Lumos leverages only the programs that they need, creating a lean solution
that conforms to their current business methodology as well as their budget.
Manufactuing
Purchase
Accounting
Website
eSign
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Exki
MANAGING 80 RESTAURANTS
EXKI is a Belgian based chain restaurant serving fresh and healthy food. Eighty
restaurants are located in Belgium, France, Luxembourg, The Netherlands and
Italy. Recipes are made out of tasty fresh products to eat-in or take-away.
APPLICATIONS
BENEFITS
Sales Odoo is mainly used for the ordering system. Eighty restaurants use Odoo with 200
users (including in the restaurants, offices and suppliers who can enter the system to
Employees take orders).
Exki manages around 1200 purchases per day which are automatically sent to their
Inventory 20 suppliers. This is the core business of EXKI.
CRM
Email Marketing
eCommerce
Website
Invoicing
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Elton Group
HAVING A 360° VIEW
OF THEIR BUSINESS
CRM
To maintain their current solution, they would need to at least double their
administrative staff and this was not a feasible option for them.
Inventory
After some business analysis, Willdoo, an Odoo Gold Partner advised Elton Group
Purchase
to use specific modules of Odoo: CRM, Stock & Warehouse, Sales, Purchasing,
Accounting, as well as a couple of custom modules. Having a solution like Odoo in
Accounting
their everyday processes brought big changes. With a 360 view of their business, they
had a better sales analysis and an easier communication with customers. Odoo has
the ability to accompany Elton Group in their growth.
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S2Media
MEETING FDA’S REGULATIONS
AT A GLANCE
Users
Right out of the gate, this team knew that S2 Media had to
they needed some kind of ERP system to
9 track every process. This system needed work with upwards
Industry
several things: to have full traceability for of 5 different
Medical Retail all of the materials that go into the product,
information on where each product was vendors to meet
Customer since
Aug 2014
stored, timestamps on when and where their front and back
they went out, etc. Having a system that
met FDA regulations and processed orders of house system
quickly was absolutely essential. needs.
S2 Media also needed to implement
APPLICATIONS
systems to account for other aspects of their business like accounting, sales, and
Sales CRM. For end-to-end traceability they needed an integrated system that passed
information through every link of the supply chain. All of these requirements meant
Purchase that S2 Media might need to work with upwards of five different vendors to meet
their front and back of house system needs.
Inventory
Today, S2 Media uses Odoo for a multitude of processes including inventory,
CRM manufacturing, accounting, purchasing, sales, and CRM. Their new system creates the
manufacturing order and deliverables, drives the inventory requirements, and runs
Accounting all of the financials in tandem without having to do redundant data entry. Lot and
serial traceability in the Manufacturing app have been the most seamless aspects of
Manufacturing their workflow.
BENEFITS
Anytime they receive either an ordered or manufactured product or material, the
system automatically updates the batch number. Automating this task with Odoo
greatly simplified their operational complexity. Odoo takes care of the back-end
challenges of running the business so that S2 Media can focus on addressing the
needs of their customers.
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Les Jeux de Loïc
THE PROOF OF ODOO’S SIMPLICITY
AND EASE OF USE
The specialty store, Les Jeux de Loïc, was founded in 2014, is targeted towards
people of all ages, with products that are meant to appeal to anyone from birth
to adulthood. Loïc’s real passion is rare board games and old school games,
such as those made out of wood.
AT A GLANCE Loïc and his wife make a great team for running a
small business. Loïc, a self learner/entrepreneur
They found the
Employees
2 and his wife, an accountant. solution to be
Industry
However, they found that there were some
aspects that could still be improved such
very intuitive and
Retail
as, inventory (the previous method, using they quickly got
Customer since
Jun 2016
spreadsheets, was overly time consuming),
game rental management (they struggled to
involved in the
properly track their rentals) and the loyalty system.
Implementation program (nuisance to handle and keep up to
1 month
€1,200 date manually).
Once they came across Odoo, they found the solution to be very intuitive and they
quickly got involved in the system and its functions. Being motivated learners, they
APPLICATIONS were already quite familiar and capable of working with Odoo before receiving any
assistance from an Odoo consultant. With their type of mentality and Odoo’s user
Sales
friendly interface, the implementation process was very easy.
Purchase
BENEFITS
They had already managed to import all the data they needed to Odoo on their own,
Inventory
and they’d done most of the configuration as well. They implemented their apps in
two phases, starting with Odoo CRM, Purchase, Inventory, Point of Sale (POS), and
CRM
then Odoo Accounting.
Accounting
Since they became Odoo users in 2015, they’ve used it to manage all their activities
and have done so without encountering any bumps in the road. Les Jeux de Loïc are
a perfect example of how enthusiasm and good collaboration can result in an easy,
quick and effective implementation.
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Wireless Cable
REDUCING EXPENSES BY 64%
Wireless Cables Inc.’s objective is to make quality products that use Bluetooth
technology in order to eliminate the difficulties, inconveniences, and costs
associated with connecting devices by cables or wires.
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La Ruche aux Lots
ONE PLATFORM TO SYNCHRONIZE
ONLINE SALES
La Ruche aux Lots is a company that specializes in selling beads, pearls and
accessories for handcrafted jewelry and sells their products mainly on eBay.
Thanks to the eBay connector, the implementation of Odoo was fast and simple.
Moreover, La Ruche aux Lots took the opportunity to integrate its Magento website
APPLICATIONS with Odoo. Implementing both eBay and Magneto with Odoo provided a single login
to handle multiple online stores, which allowed for a complete integrated view of the
Sales
entire business.
Inventory They were then able to manage the sales, purchases, inventory, accounting, shipping,
Magento and eBay stores in the same system.
Purchase
BENEFITS
Accounting Odoo helped the company eliminate the risk of selling out of stock items. Thanks to
Odoo, their manual processes were reduced and their efficiency was increased by
20%.
Their work environment has become noticeably more dynamic and target-driven now
that they have access to real-time reporting.
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Vinoshare
FOCUSING ON SALES
RATHER THAN ADMINSITRATION
With a steady growth in Spanish wine consumption in the Asian market, Vinoshare
has engaged in retail and wholesale of a wide selection of Spanish wines that can be
divided into different styles and regions. The goal is for people in Asia to remember
APPLICATIONS the name Vinoshare, when thinking about where to get good Spanish wine.
Sales
Odoo helps Matthew, the owner and sole employee of Vinoshare, to automatically
CRM manage his sales orders and inventory. Whenever Matthew receives an order from
his clients, he can easily check the stock levels on his phone and even send his
Inventory client a quotation instantly. Now, Matthew is able to focus his energy on sales, and
further development of the market, rather than spending time on management and
Purchase bookkeeping.
Manufacturing
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ODOO AWARDS
2018 BelCham Award fo “The Most Promising Company of the year”. (Winner)
2013 Linux New Media Award for The Best Open Source solution compatible with European
Accounting Systems.
2012 Highest-ranked Belgian company in the Deloitte Technology Fast50 Benelux (growth of
1,549% in the past 5 years).
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3.7 million happy users