Вы находитесь на странице: 1из 77

3.

7 million happy users

Making companies a better place


One app at a time
Odoo
REFERENCES
This book can’t be distributed or published publicly without
the approval of Odoo s.a. Whole or partial reproduction of
this brochure is prohibited.

September 2018
Table of Content BY PROJECT SIZE

Introduction��������������������������������������������������������������������������������������������������������������������������������������������������������������������4

LARGE PROJECTS

Ministry of Education����������������������������������������������� 5 Roots Multiclean������������������������������������������������������18


Médecins Sans Frontières�������������������������������������� 6 La Poste����������������������������������������������������������������������19
Sodexo�������������������������������������������������������������������������� 9 Danone ����������������������������������������������������������������������20
Wavestone�����������������������������������������������������������������10 Puuilo Oy �������������������������������������������������������������������23
Securitas���������������������������������������������������������������������11 Laboratoire National de Sant���������������������������24
House of Training����������������������������������������������������12 Ena�������������������������������������������������������������������������������25
Atos Wordline ����������������������������������������������������������13 Toyota�������������������������������������������������������������������������26
Quality Product��������������������������������������������������������14 Cytosurge�������������������������������������������������������������������27
Hyundai Heavy Industries������������������������������������15 UCL�������������������������������������������������������������������������������28
Volkswagen India 370��������������������������������������������16 Wilsons�����������������������������������������������������������������������29
Metro���������������������������������������������������������������������������17

MEDIUM PROJECTS

Great Annual Savings���������������������������������������������30 Velodyne��������������������������������������������������������������������40


Geely����������������������������������������������������������������������������31 IBM�������������������������������������������������������������������������������41
Industrial Taylor�������������������������������������������������������33 Coopérative Informatique������������������������������������42
Cubiks�������������������������������������������������������������������������34 Naval Válvulas����������������������������������������������������������43
Logic Supply��������������������������������������������������������������35 Alta motors����������������������������������������������������������������44
WWF�����������������������������������������������������������������������������37 Fonteyne the Kitchen���������������������������������������������45
Bell�������������������������������������������������������������������������������38 JTRS������������������������������������������������������������������������������46
Ucamco�����������������������������������������������������������������������39

SMALL PROJECTS

Abitare Group�����������������������������������������������������������47 Florida Iron Doors��������������������������������������������������61


Lovepop����������������������������������������������������������������������48 Tools for Healing����������������������������������������������������62
Thescon����������������������������������������������������������������������49 GTT������������������������������������������������������������������������������63
Venditio Group���������������������������������������������������������50 The Watermark Collection�����������������������������������64
Vectis���������������������������������������������������������������������������51 Bertinchamps����������������������������������������������������������65
Allied Metal Corporation���������������������������������������52 Villa Lagoon��������������������������������������������������������������66
Ariika���������������������������������������������������������������������������53 Lumos Solar�������������������������������������������������������������67
XO2������������������������������������������������������������������������������54 Exki������������������������������������������������������������������������������68
Kalpa����������������������������������������������������������������������������55 Elton Group��������������������������������������������������������������69
The Cambrigde Satchel Company����������������������56 S2 Media��������������������������������������������������������������������70
CSC Scientific������������������������������������������������������������57 Les Jeux de Loïc�������������������������������������������������������71
ORA������������������������������������������������������������������������������58 Wireless cable����������������������������������������������������������72
Engie M2M�����������������������������������������������������������������59 La Ruche aux Lots��������������������������������������������������73
Allianz��������������������������������������������������������������������������60 Vinoshare������������������������������������������������������������������74

Odoo Awards��������������������������������������������������������������������������������������������������������������������������������������������������������������� 75
Table of Content BY INDUSTRY

AUTOMOTIVE MANUFACTURING

Volkswagen India 370��������������������������������������������16 Hyundai Heavy Industries������������������������������������15


Toyota�������������������������������������������������������������������������26 Roots Multiclean������������������������������������������������������18
Geely����������������������������������������������������������������������������31 Cytosurge�������������������������������������������������������������������27
Alta motors����������������������������������������������������������������44 Wilsons�����������������������������������������������������������������������29
Industrial Taylor�������������������������������������������������������33
CONSULTANCY Logic Supply��������������������������������������������������������������35
Bell�������������������������������������������������������������������������������38
Wavestone�����������������������������������������������������������������10 Ucamco�����������������������������������������������������������������������39
Great Annual Savings���������������������������������������������30 Naval Válvulas����������������������������������������������������������43
Cubiks�������������������������������������������������������������������������34 Ariika���������������������������������������������������������������������������53
Coopérative Informatique������������������������������������42 The Cambrigde Satchel Company����������������������56
Thescon����������������������������������������������������������������������49 CSC Scientific������������������������������������������������������������57
Vectis���������������������������������������������������������������������������51 ORA������������������������������������������������������������������������������58
Florida Iron Doors���������������������������������������������������61
EDUCATION The Watermark Collection������������������������������������64
Villa Lagoon���������������������������������������������������������������66
Portugal Ministry of Education����������������������������� 5 Lumos Solar��������������������������������������������������������������67
House of Training����������������������������������������������������12
Ecole Nationale d’Administration�����������������������25 NGO
Université Catholique de Louvain����������������������28
Médecins Sans Frontières�������������������������������������� 6
FOOD & DRINK WWF�����������������������������������������������������������������������������37

Sodexo�������������������������������������������������������������������������� 9 OTHER SERVICES


Danone ����������������������������������������������������������������������20
Fonteyne the Kitchen���������������������������������������������45 Securitas���������������������������������������������������������������������11
Bertinchamps�����������������������������������������������������������65 La Poste����������������������������������������������������������������������19
Exki�������������������������������������������������������������������������������68 Allied Metal Corporation���������������������������������������52

HEALTH RETAIL

Laboratoire National de Sant���������������������������24 Quality Product��������������������������������������������������������14


Metro���������������������������������������������������������������������������17
TECHNOLOGY Puuilo Oy��������������������������������������������������������������������23
Abitare Group�����������������������������������������������������������47
Velodyne��������������������������������������������������������������������40 Lovepop����������������������������������������������������������������������48
S2 Media���������������������������������������������������������������������70 Venditio Group���������������������������������������������������������50
XO2������������������������������������������������������������������������������54
IT/COMMUNICATION Kalpa����������������������������������������������������������������������������55
Tools for Healing�����������������������������������������������������62
Atos Worldline ���������������������������������������������������������13 Elton Group���������������������������������������������������������������69
IBM�������������������������������������������������������������������������������41 Les Jeux de Loïc��������������������������������������������������������71
JTRS������������������������������������������������������������������������������46 La Ruche aux Lots���������������������������������������������������73
Engie M2M�����������������������������������������������������������������59 Vinoshare�������������������������������������������������������������������74
GTT�������������������������������������������������������������������������������63
Wireless cable�����������������������������������������������������������72 INSURANCE
Allianz��������������������������������������������������������������������������60
INTRODUCTION

In only a few years, Odoo broke the market by offering powerful business management applications
at a competitive price.

Odoo made its place amongst the largest industries and leaders like Toyota, Securitas, La Poste,
Médecins sans Frontières, McKinsey, Danone and many others.

In this book, you’ll discover a sample of Odoo’s customers from different industries and sizes.
From small to large, these customers references perfectly illustrate the flexibility, ease of use and
uniqueness of Odoo.

WHY ODOO?

With strong technical foundations, Odoo’s framework is ‘one of a kind’. It provides top-notch
usability that scales across all apps. This means that any usability improvements made on Odoo
will automatically apply to all of our fully integrated apps.

Therefore, Odoo evolves much faster than any other solution.

Here at Odoo, we believe in two things:

• Business management applications should be affordable.


• A large business scope shouldn’t come at the price of the user experience.

Odoo is the only business management solution that can grow with you from 1 employee to
100.000 and more. The purpose of this booklet is for you to see this for yourself. Happy reading!

4
Portugal Ministry of Education
REPLACING 150 LEGACY APPS
IN JUST 2 YEARS

The Portugal Ministry of Education’s specific remit is to make sure that national
policies are implemented and to fulfil the provision of education for every child.

AT A GLANCE The challenge was to replace 150 single purpose


Users solutions that were being used by the Executive
Reduced costs by
350,000+ Management of the School Administration half in under a
(DGAE). This was achieved by customizing Odoo
Concurrent Users applications and developing new ones that
year.
50,000
gradually replaced the old software.
Industry
Education Due to the high usage (over 50.000 simultaneous accesses), some internal modules
had to be modified accordingly. These scalable adjustments allow this Odoo system
Implementation (the world’s largest in terms of users, with more than 350.000) to handle the Portuguese
2 years
Government teacher allocation process, which is one of the most complex, critical
and visible of the Portuguese Government.

APPLICATIONS A technical audit of the project was done by ThinkOpen regarding the following tasks:
• Assuring the use of Odoo’s best programming practices and technical approaches.
Employees • Analysing and dimensioning of the physical and virtual server arrays to cope with
the high demand and high availability needs.
Payroll
BENEFITS
Appraisal The Odoo adoption by the DGAE generated considerable savings within the first year
(exceeding 50%). Alongside these savings, they also gained a centralized IT System
Project full of features that in turn, triggered big improvements in service quality and internal
efficiency.
Accounting
FUN FACT
Purchase As this project is an example for other governments, this story has been published on
the official website of the European Union: https://joinup.ec.europa.eu/news/portugals-
Fleet
annual-school-teac

Timesheet

Helpdesk

5
Médecins Sans Frontières
SPENDING MORE TIME
HELPING PEOPLE

Médecins Sans Frontières (MSF), also known as Doctors Without Borders (DWB),
is an international, independent, medical humanitarian organization that
delivers emergency aid to people affected by armed conflict, epidemics, natural
disasters, and exclusion from healthcare. DWB offers assistance to individuals
based on need, regardless of race, religion, gender or political affiliation.

AT A GLANCE Doctors Without Borders needed a flexible operations management system to


Employees coordinate and consolidate its worldwide medical humanitarian efforts in crisis zones
23,000 that often lack basic resources. DWB sought a system that could be easily deployed
and supported worldwide. This system also needed to be flexible and modular for field
Users support, while providing a centralized hub for the financial aspects. Yet, it needed to
4,000
remain simple enough to be utilized by personnel without any technical knowledge.
Industry
Health Odoo provided DWB a robust yet agile solution that
is both centralized and modular, mimicking the DWB An open source
Operational
Budget
organizational structure, and a synchronization
software
module for offline deployment.
€1.41 Billion
Utilizing a customized multi-level approach, Odoo reduced costs
Customer since
Jan 2012
created a hub that oversees the organization’s
and prepared
operations and accounting. Subcells were also used
to manage efforts per geographical area, and within DWB for future
these given areas, projects were created to support
success.
each field mission.

PROJECT
FUNCTIONAL SCOPE OF THE PROJECT
OVERVIEW
The functional scope covered two main areas: Finances & Supply.
International At this point in time, they were the two most pressing areas to cover. The choice of
Deployment
Odoo was also motivated by its ability to integrate other key jobs within DWB, not
Multi-language only from a functional aspect but also from a technical point of view.
Support Vertical scope of the project: Projects & Coordination.

500 Odoo
Databases

Synchronization (continued on next page)


Engine by Satellite

Version Odoo 6

6
« Finances » « Supply »
APPLICATIONS
Item management Analytical dimensions
Purchase Partner management Budget management
Order management Grant management and donor reporting
Accounting Purchase management Multi-currency management
Stock and warehouse management Cash entries
Inventory Forecasting and replenishment Expenditures booking and accounts
Transport management payable
Expense Distribution management Third parties management
Customs and clearance management Accrued and deferred entries
CRM Equipment management Asset management
Monitoring and analysis Close process
Sales Vertical integration Corrections and modifications
Reporting, monitoring and analysis
Cash request

Doctors Without Borders offices

NEEDS AND TECHNICAL REQUIREMENTS


In contrast to a conventional business, there are technical and non-functional
characteristics of these activities on the ground:
• Limited in terms of material, especially internet connections and technical
resources.
• High turnover of human resources, as missions based on 2 to 12 months.
• Lack of IT Field Manager.

Based on the elements above, DWB defined a set of criterias which Odoo had to be
able to fulfill:
• Be easy to deploy, maintain, and support (maintained by personnel who do
not have IT skills).
• Be able to use profiles pre-configured applications
• Be agile (flexible, modular, manageable)
• Does not present a risk of operational bottlenecks

Before even considering functional needs, the initial decision-making process was
based on these technical requirements.

Synchronization Module in Odoo


At Odoo’s request, DWB considered the ‘synchronization’ solution in order to bring
structure and accurately respond efficiently to its own needs. This module provides
the ability to work independently (offline mode) for members present on field.

(continued on next page)

7
This need comes from the fact that numerous countries involved in DWB missions
often have internet blackouts.
The synchronisation module simplifies offline work at each of these field sites.
The data is transferred to superior entities as soon as a connection is established,
taking complete charge of storage, transfers, backups, archiving and authentication
constraints.

OTHER CONSTRAINTS ADDRESSED


• Be multilingual, although English is generally applicable.
• To bear the burden of future new users according to DWB growth.
• Be able to carry a load of volume data increasingly important.
• Extension of the functional coverage (This is one of the strengths of our
native Odoo solution).
• Possibility of integration with other communication systems using a
standard exchange

USERS
Odoo is a solution with great strength and stability, it can bear the load of over 4000
users of the system at any given point.

BUDGET
Over a million euros.

BENEFITS
An open source software, reduced costs and prepared DWB for future success. By
choosing an open source product, DWB now enjoys technical superiority built on a
strong community of thousands of developers. Odoo provides DWB the ability to
extensively customize their system, unlike proprietary software.

8
Sodexo
10% REVENUE GROWTH OVERNIGHT

Sodexo is an international company that offers corporate services and incentive


solutions. The company is well known for its meal vouchers and in-house lunch
services. The vending division of Sodexo Belgium uses Odoo to manage their
5500+ vending machines.

AT A GLANCE The objective was to set up a centralized system to


manage the vending machines department. This
Before Odoo,
Users
100 particular business unit includes approximately Sodexo ran their
Employees
100 employees. Their mission is to rent vending
machines (hot drinks, cold drinks and snacks).
operations with
425,600 These vending machines have their ‘meters’ read 14 different
Industry
several times a month in order for invoices to be
prepared automatically.
software and
Food & Drink
databases.
Revenue Before Sodexo started using Odoo, they ran their
€20.45 Billion operations with 14 different software and databases. After some market research,
they chose Odoo to run their operations. They were left with the ability to manage
Customer since
Jul 2014 their operations with only one software which improved productivity.

Implementation Sodexo had standard needs (for invoicing and accounting) and these specific needs
9 months (vending machines management, contracts management and meters reading) were
developed with ease. Therefore, it took just under a year to get their Odoo system up
and running.
APPLICATIONS
BENEFITS
Invoicing Thanks to Odoo, Sodexo gained 10% in revenues that were initially lost in costs related
to their old system. Odoo also helped them simplify their invoices, making it easier for
Purchase
their customers and helping to avoid potential errors.

Inventory
Moreover, the time spent on their end-of-the-month closing was significantly
reduced. This allowed Sodexo to start a new process for sales management that is
Subscription
more effective for the business.

Sales
Seeing how successful Odoo was for Sodexo’s vending departement and how simple
it was to implement, they decided to switch other applications from SAP to Odoo, as
well.

9
Wavestone
10-MONTH IMPLEMENTATION TO
MANAGE 3700 USERS IN 6 COMPANIES

Wavestone is a consulting firm whose mission is to support today’s and


tomorrow’s leaders in their most strategic decisions.

AT A GLANCE Wavestone started using Odoo (previously known


as OpenERP) in 2011 with an Odoo partner. At
The full
Users
3,700 the time, they were using version 6 and only 20% implementation
Industry
of the system was ‘standard’ (meaning that most
of their system was customised). Over the years,
costs less than
Consultancy
Wavestone realized that their fully customized the yearly budget
Implementation system didn’t allow any flexibility, was too slow
and couldn’t adapt to their business needs. In
of their previous
10 months
€900,000 2015, they contacted Odoo directly and were JD Edwards
Customer since
faced with a choice: either they migrate their
database (but they would keep the outdated
maintenance
Nov 2016
customization and might be facing similar issues cost.
in future) or start from scratch. The later option
was chosen. Within a year and a half, the system was in production.
APPLICATIONS
Sales BENEFITS
The “business-changing” features proposed by Odoo were ‘mutli-company’ and
Purchase ‘multi-currency’. Odoo managed to reduce customization from 100,000 lines of code
to only 25,000. As a result, their database was only made up of 50% customized
Project developements. Bearing in mind that they gained a huge amount of features thanks
to the latest version 11 of Odoo. To give you an example of how Odoo managed
Accounting to drastically help efficiency for Wavestone, Odoo managed to reduce their 720,000
fiscal positions to just 36 (6 per company).
Timesheet
The first 500 users were implemented after just 10 months. Six months later, another
Employees 3000 users started using the system. The main challenge was to keep a good level of
performance. Odoo successfully tackled this challenge, as the Wavestone database
Leaves maintains good speeds while all users are simultaneously clicking and working.

Expenses Today, Wavestone is happy with their new software. They are able to follow their
projects and are very confident for their future international growth. Indeed, thanks
Inventory to Odoo’s ‘multi-company’ and ‘multi-currency’ features, they know that Odoo is
capable to grow alongside them.
Contact

10
Securitas
ANSWERING PERFECTLY TO THE
REQUIREMENTS OF A WORLD
LEADING SECURITY COMPANY

Securitas is one of the world’s leading security services, monitoring, consulting


and investigation group.

AT A GLANCE Securitas serves a wide range of customers in a


variety of industries and customer segments. Their
Odoo was fully
Employees
320,000 protective services, developed together with their integrated with
Industry
clients, are designed to incorporate a high degree
of technology content. While manned guarding
the legacy ERP.
Security
still represents the cornerstone of Securitas, they
Revenue continuously work to develop their offerings. This enables Securitas to meet customer
€8.4 Billion specific demands at a competitive price.

Odoo was introduced at Securitas a few years ago in order to take care of the service
management. At that time, Securitas didn’t have a viable solution for their needs.
Odoo was fully integrated with the legacy ERP and allowed them a much better
APPLICATIONS management solution.

Employees As things grew and developed, more and more applications were added to the service
management, such as recruitment, website, fleet and many others.
Accounting
BENEFITS
Project Securitas now uses even more Odoo Apps. While still being fully integrated. This
allows them to have an homogenous UI, quick updates, and a perfect answer to their
Purchase
requirements without having to remove their old ERP.

Fleet
FUN FACT
Daniel Reis, IT manager for Securitas, wrote the ‘Odoo Development Essentials’ book
Manufacturing
series, as well as the ‘Odoo 11 Development Essentials’. Daniel is a reference when it
comes to the implementation of Odoo in a corporate structure.
Sales

Inventory

CRM

11
House of training
FOCUSING ON WHAT THEY
DO BEST

The House of Training started in 2015 thanks to an initiative from the chambers
of commerce and the association of banks and bankers. The House of Training
is now a big actor in professional training in Luxembourg. Today, they manage
the ISEC University of Luxembourg.

With more than 36.000 work-days of training given


in 2017, more than 650 different courses offered,
Odoo had a
and a portfolio of 800 trainers/experts; the House significant
of Training quickly grew into a professional training
AT A GLANCE center recognized by the actors of the Luxembourg
impact on
Users economy. the perceived
800
The main requirements during the first
quality of their
Portal Users
10,000+
implementation of the system were : services by
• Place the training offer at the heart of their
activity.
their clients.
Industry
Education • Reinforce the positive perception of professional
training in the market (quality, extensive offer,
Revenue “customer experience”).
€8 Million • Spread the “branding”.
Customer since • Create a qualitative added value from the rationalization of currently low value
2009 jobs.
• Make the functional flows more visible and flexible for colleagues.
APPLICATIONS • Ease control to help manage financial performance.
Sales
Before Odoo there were not using any form of ERP. The apps needed to solve these
Purchase
specific points :
Website • Planning and registration management for courses.
Accounting
• Clients and partners management.
• Documentary and course material management.
Subscriptions
• Accounting management.
eCommerce • Commercialization of training from the website.
CRM
BENEFITS
Recruitment
The implementation of Odoo had a significant impact in the perceived quality of their
Employees services by the clients. It also helped with the operational management thanks to the
Project
automated integration of tasks in one system, from courses creation to registration.
Invoicing and portals are now dedicated to the trainers and students. And finally,
Timesheet
automated correction of exams, website design and everything else is now possible
Contacts thanks to Odoo.

12
Atos
MANAGING A LARGE PANEL OF
PRODUCTS

Atos Belgium is a part of Atos SE (Societas Europaea), which is a global leader


in digital services with an annual revenue of 13 billion EUR and approximately
100.000 employees in 73 countries. Atos is the parent company of Atos Worldline,
the leading payment and transactional services provider in Europe.

AT A GLANCE Atos Belgium’s project started with an Odoo Partner. They had specific needs for
Employees building quotations.
700
The first thing to consider, is that Atos covers a
Industry wide range of solutions. This fact makes everything
Quotations are
IT/Communication
seem complex when it comes to an ERP solution. now created
To give you an idea of how complex it can be,
Revenue
€250 Million they offer everything from digital transformation
faster with
services to IT development solutions for Air Traffic Odoo.
Customer since Control management. All of this, while helping
Jan 2014
the implementation of the digitalisation of public
institutes like the European Union.

Secondly, each of Atos’ products refer to important information that has to be


APPLICATIONS included in quotations.
Therefore, the standard quotation offered was not enough and consequently a more
Calendar detailed quotation app was needed. This is why one of Odoo’s partners had to create
a tailor-made module. Today, each quotation is created using Odoo.
Website
Atos uses other Odoo apps, such as Website Builder, which helps them build web
VoIP pages for their merchants ticketing portal users (“Online Selfcare”). They also use the
VoIP module, which log calls.
Contact
Today, Atos is happy with Odoo and is thinking about expanding their use to other
Sales
Odoo apps.

CRM

13
Quality Products
ADDING SUBSTANTIAL VALUE
TO SALES AND PROFITS

Quality Products is an Australian importer, wholesaler, and distributor for


premium garden tool manufacturers such as Burgon & Ball and Haws.

AT A GLANCE They are inspired by and passionate about quality, What once
Portal Users
550
and their products demonstrate the highest standards
in design and construct. Established in 1997, Quality
took weeks is
Users
Products has introduced exceptional products and now done in
6 brands that lead the market rather than follow or copy.
minutes.
Industry As they grew, they started to notice more and more
Retail obstacles such as, their accounting software being used beyond its limits, no
integration, a poor use of marketing funds without any way to track the benefits and
Customer since
Jun 2016 many manual mistakes that created confusion and inconsistencies.

CHALLENGES & BENEFITS


The most noticeable impact after the Odoo integration is the incredible reduction of
the sales life cycle. What once was weeks of mailing out catalogs and pricing sheets
APPLICATIONS to receiving an order is now done in minutes. For instance, Quality Products simply
needs to grant potential suppliers portal access. This in turn allows them to view all
eCommerce products and Suppliers can finalize this process by ordering and paying online.

Website The integrated website allows customers to see what’s available and shop at their
convenience. All of this, while their business can operate from a single, easy to use,
Purchase
system which offers the processes, capabilities, and scalability typically only available
to large corporations. It adds substantial value to sales and profits gaining.
Email Marketing

Accounting

POS

14
Hyundai Heavy Industries
MANAGING EVERYTHING, FROM FACTORIES
IN KOREA TO DEALERS IN THE USA.

Hyundai Construction Equipment Americas., Inc. is a part of the Construction


Equipment Division of Hyundai Heavy Industries, and the world’s largest
shipbuilding company.

AT A GLANCE This construction equipment department of


Hyundai is responsible for selling an extensive line Odoo provided
Users
106 of construction equipment, material handlers and flexibility to
offer maintenance services. Hyundai’s commitment
Industry to innovation is unparalleled in the industry and they dealers.
Manufacturing continue to push the envelope when it comes to
construction equipment capabilities.
Revenue
$39.33 Billion
To achieve this, they were looking for an ERP that could fulfill their requirements. They
Customer since were previously using an inflexible system and they wanted something unlike their
Oct 2015 previous ERPs. They sought a system which would allow them to track their day to
say sales activities. They also wanted to share that data among different departments
freely. In short, Odoo was able to comfortably cover all of their requirements.

Amongst many other things, Odoo also gave more flexibility to dealers. They are now
APPLICATIONS able to place orders through the Odoo Portal, and by using eSign, they can even sign
their documents electronically and track their orders at any given time. Odoo also
Project
managed to implement the synchronization of all the warehouse business processes
thanks to the WMS system (Warehouse Management System). This allows users to
Website
track and trace the inventroy value.

Purchase

CRM

Accounting

Sales

Inventory

Leave

Manufacturing

15
Volkswagen Group
ANOTHER SUCCESSFULL INTEGRATION
WITH A LEGACY SYSTEM

Volkswagen Group Sales India Private Limited is the owned subsidiary of


Volkswagen Group in India. They focus on the sales and manufacturing of
Audi, Porsche, Volkswagen and Škoda vehicles in India. Volkswagen subsidiary,
Lamborghini, also sells their vehicles in India through this channel.

AT A GLANCE
Employees
Monitoring the performance of the resources
is a challenge in the automobile industry, even
Revenue growth
5,000 more so in the after-sales area. A poor use of was spurred
Industry resources in your workshop will not only affect
your revenue but also the customers’ satisfaction
by an increase
Automotive
and the overall brand value. Volkswagen was in technicians’
Revenue
€39.12 Billion
looking for an application that could help them
with this particular issue. With an ideal application,
productivity.
Customer since each resource performance could be monitored
Mar 2018 through a tracking method and processed alongside each vehicle allowing customer
traceability. All of that without having to input any data.

APPLICATIONS Odoo partner “Autochip”, rose to the challenge and developed a strong vertical product
where every process in the dealership was trackable with RFID (Radio-Frequency
Sales Identifiers) tags. From vehicles movement inside and outside of the dealership, to
workshop locations, all of which were now monitorable and recorded within Odoo.
Attendances
BENEFITS
Project Building a new solution to work with the existing legacy system was a major challenge,
however, everything was implemented successfully and the results already speak
Invoicing for themselves. Waiting time is now minimized, increasing the customer satisfaction
for dealerships and subsequently increasing overall brand satisfaction. There is also
Timesheet revenue growth spurred by an increase in technicians’ productivity.

Employees Thanks to the implemented monitoring, it is now easy to see where the delays are
occuring, giving opportunities to improve existing processes.
Website

Mass Mailing

Contact

16
Metro
AFFORDABLE, FAST-TO-MARKET
AND EASY

Metro Group is a German global diversified retailer, and carry a group based in
Düsseldorf. Established in 1964, the international retail group was the fourth-
largest retailer in the world measured by revenues (after Walmart, Carrefour
and Tesco) in 2010.

AT A GLANCE
Employees Metro Group decided to expand a new region in south-
100,000+ east Asia beginning of 2017. This expansion consisted of
Odoo is the
Users
a headquarter (150 employees) and a single warehouse ERP system
(150 employees) destined for wholesale and retail. Thus,
800
it subsists of 300 Odoo users.
that handles
Industry all main
Retail Thanks to the success of the first implementation,
several other warehouses are destined to be built and
processes.
Revenue
$5 Billion implemented (in the same region) with an additional 500
employees in the medium-term.

APPLICATIONS CHALLENGES
eCommerce
This is a pure greenfield project, from the perspective of the system, buildings,
construction, employees and the market with its customers.
Sales
Due to significant regional cost pressure, it was imperative to identify a very affordable,
Website fast-to-market and easy to adopt business management solution.
Accounting

Purchase
SOLUTION
A very low entry learning threshold solution was identified. This solution was very price
Studio
competitive and facilitated a fast implementation of regional and complex business
CRM processes. Odoo was chosen as the ERP system to handle all main processes (full-
Employees stack Odoo implementation).
Expenses
They first started with the HR modules torwards the end of 2017 (Expenses, Leaves,
Inventory
Employee directory). Invoicing was implemented next at the beginning of 2018.
eSign Now, the advisors of the local fiduciary are accessing these invoices directly through
Leaves Odoo, while the headquarter’s employees use the subsequent financial reporting to
Project
consolidate on group level.

Marketing
The pre-sales processes were then added in the spring of 2018. Now looking ahead,
Manufacturing the upcoming business areas to be covered with Odoo are inventory processes (from
Fleet receiving the raw, semi-finished and finished products to the delivery with trucks to
the customer), followed by the sales and manufacturing area’s.

17
Roots Multiclean
SAVING $120,000 PER YEAR

Roots Multiclean Ltd, India’s first mechanised cleaning equipment manufacturer


began its operations in 1992. With the vision of a cleaner nation, Roots
Multiclean is India’s largest manufacturer of cleaning equipment such as
sweepers, scrubbers, vacuum cleaners, high pressure jets, steam cleaners, etc.

AT A GLANCE Created 25 years ago, Roots Multiclean had a


cumbersome CRM without any service features.
The company
Employees
700 In recent years, their production increased reduced its
Industry
substantially, however, their current system
wasn’t able to follow this growth. The company
overhead and
Manufacturing
was missing key features such as a ticketing now grows faster.
Revenue system for engineers, a way to monitor products
$30 Million under an annual maintenance contract (AMC) or
a warranty and also a way to control employee expenses.
Customer since
Jan 2018
A crucial point to bear in mind is that Odoo had to be implemented alongside their
current legacy system, SAP. To meet this requirement, extra modules were built in
order to fulfill their service & warranty needs.
APPLICATIONS
BENEFITS
Sales One of the most immediate and noticeable successes was the incredible savings.
They were able to save over $120,000 per year. This was made possible thanks to the
CRM new applications including the new ticketing system for service engineers as well as
the warranty visits.
Project
Now, visits are scheduled automatically by Odoo based on the correct information
Accounting
originating from sales orders and master products. As a result, the company has
reduced its costs and now grows at an even higher rate.
Timesheet

Expenses

Email Marketing

18
La Poste
THE VERY FIRST VOIP SOLUTION
CONNECTED TO ODOO

La Poste is the French postal service company. They are present in France
and all over France’s overseas territories as well as Monaco. They also have
subsidiaries in banking, telecom and insurance.

AT A GLANCE La Poste has a long history of using open


Employees source software to run their activities. La Poste has
250,000
They have deployed several Odoo databases deployed several
Users
250
in different departments, for a total of 250 other Odoo
users. Their first implementation, back in
Industry 2010, was in order to manage an internal applications for
Postal helpdesk for the HR services, with the help of different activities.
the CRM application.
Revenue
€24 Billion
The IT team of La Poste developed the very first VOIP solution connected to Odoo, with
a XiVO (an Odoo connector). During the first three years of the implementation, La
APPLICATIONS Poste deployed several other Odoo applications to manage different departements
(HR, Helpdesk, CRM, after-sales services).
Employees
FUN FACT
Helpdesk In 2015, The ICT director of La Poste, Olivier Lenoir, wrote a book about his story at La
Poste, with a chapter dedicated to Odoo: “La Poste, Quelle Aventure” (trad: La Poste,
Appraisal What an adventure). ISBN: 978-2-343-07666-9.

CRM

VoIP

19
Danone
CONSOLIDATING ITS
ACQUISITIONS ACTIVITIES

Danone is a multinational corporation that produces dairy products, bottled


water, baby foods, and medical nutrition. After being founded in 1919 in
Barcelona Spain, Danone is now headquartered in Paris, France. Danone’s
presence extends beyond most borders. The corporation has offices and
subsidiaries across the globe.

AT A GLANCE Danone expanded their operations considerably


through acquisitions that spanned globally.
Odoo provides
Users
400 In order to manage operations of the newly Danone with
Industry
acquired companies, Danone looked at
Odoo for a comprehensive platform that was
the ability to
Food & Drinks flexible, scalable, cost-efficient, reliable, easy to extensively
Revenue implement, and user-friendly.
customize unlike
€24.68 Billion
CHALLENGE proprietary
First deployment
3 months
With the rise of acquisitions and joint ventures
in emerging markets Danone needed a
software.
Customer since management software to deploy for its newly
Jan 2012 acquired companies. Some of the necessary requirements were:
• Agility and flexibility to support more than one industry at different production
stages.
• Comprehensive end-to-end business solution.
• Easily deployable system internationally, and user-friendly.
APPLICATIONS • Cost-effective, yet scalable to allow for growth and expansion.

Purchase
The management software Danone used at the time (SAP), was too impractical to
deploy for subsidiaries due to high implementation & maintenance costs, and steep
Accounting
learning curves.
Inventory
SAP is not necessarily the answer for structures which need quick implementation,
Sales flexibility, and easy tools to the users. SAP covers a large array of needs. However, it’s
an integrated non-modular software, leaving very little room for mistakes.
Manufacturing
Odoo was proposed as a solution to Danone as it provides the required flexibility,
cost efficiency, fast deployment, and is backed by a solid software editor and a strong
community.
(continued on next page)

20
SOLUTION
The industry giant decided to use an open source integrated ERP solution for the
emerging countries in which it operates. Odoo provided Danone with a fully integrated
management solution that met all of their requirements.

Geolocation of Implementation

South America
Colombia 1: Baby food (sales, distribution and purchasing)
Colombia 2: Medical (sales, distribution and purchasing)
Mexico: Semilla, dairy product line (billing, accounting, sales, warehouse,
purchase)

Pacific
Australia: Dairy product line (production plant, sales and distribution)

Africa
South-Africa: Medical product line (production plant, sales and distribution)
Ivory Coast: Baby food (sales, distribution and purchasing)

Europe
MyEvian, Mineral water product line: (production, sales and distribution)

Location of Danone offices and subsidiaries

Project Model
The project model followed a standard 3 month schedule managed by Danone
Information System’s (Dan’IS) project leader in France and Dan’IS worldwide program
coordination:
• Predefined roles/responsibilities for Dan’IS central team, Dan’IS project office,
Danone local entity management, Danone local IT team, Odoo headquarters, and
local Odoo partner.
• Predefined tasks and workload: fine tuned case by case.
• Predefined communication schedule and reporting.

Running Model
Standard ongoing mode where Dan’IS leader constitutes as the single point of contact
(SPOC) to the Odoo headquarters and Odoo regional/local partners
• First line of support: conducted internally within Dan’IS
• Second level support: through an Odoo partner for localization related matters
• Third level support: by Odoo HQ
(continued on next page)

21
IMPLEMENTATION
The Columbia branch was the first to be implemented introducing the Agile
methodology, where development and implementation are done simultaneously.
This methodology, based on the corrections made immediately in the software, was
completed based on a weekly delivery system. A virtual Kanban view to control project
scheduling completion was implemented. Alongside this, the usage of a ‘wiki’ where
members of each team (users and developers) could find all the related information
for the ongoing projects was provided.

Kanban view of project schedule

RESULT
The Columbian brand experience was quick and successful in a relatively simple
scope. The entire implementation was rolled-out in 3 months. This success led to a
larger implementation in Australia that included manufacturing. Danone is now giving
feedback analysis on the different implementations. They point out the flexibility of
using Agile methodology, specifically its very positive influence on user acceptance.
Danone receives immediate feedback regarding their requests as they get trained
during the implementation process.

BENEFITS
The use of an open source software reduced costs and prepared Danone for future
success. By choosing Odoo, Danone now enjoys technical superiority built on a strong
community of thousands of developers. Odoo provides Danone with the ability to
extensively customize unlike any other proprietary software.

22
Puuilo Oy
IMPROVING THE EXECUTIVE
TEAM’S LIFE

Puuilo Oy is a smart shopping retailer that operates over 25 shops all over
Finland. They also run an online shop which provides the option to ship their
products internationally.

AT A GLANCE Puuilo Oy’s biggest issue was having all the


Users master data maintenance scattered across Odoo allows them
350 different systems. Maintenance was made to exceed their
manually using Excel spreadsheets on each
Industry
and every computer. This not only, made it expectation.
Retail
incredibly difficult for management to keep
Revenue track of inventory (which products and in what quantity?), but it also make it close to
€110 Million impossible to have a precise idea of the daily sales figures for each individual shop.

Customer since
Over the years, as the company grows, it accumulates tens of thousands of sellable
May 2013
products. Puuilo Oy soon realized that their current way of tracking sales, could no
longer continue. They needed a better, centralized manner of doing business. With so
many products in store, it was essential to have easy product lifecycle management
maintainable through a channel and accessible to each user.

APPLICATIONS
BENEFITS
Sales Odoo was the first and only business management solution Puuilo ever implemented,
it solved all their issues and exceeded their expectations.
Inventory
Today, Puuilo Oy has better control over its complete supply chain, from the purchasing
Purchase and import process to the Point of Sales transactions. Product information is now
consistently up to date in every store and sales channel. Moreover, the inventory
Accounting value is refreshed in real time. Thanks to the eCommerce solution, they managed to
increase their sales by making all their 50 000 products available in their web shop
CRM and shipping them internationally.

Project
Odoo also helped improve the life of the executive team. Decisions are no longer
made based on guesses, but more so on effective numbers, delivered with daily
POS
financial reports. And finally, the use of Odoo on mobile devices can prove to be very
effective in some customer service situations, one example of this would be that the
Studio
teams can now make inventory adjustments on the go.

23
Laboratoire National de Santé
STEALING THE THUNDER
FROM SAP

The Laboratoire National de Santé (LNS) is a public institution established in


2012, operating under the supervision of the Ministry of Health in Luxembourg
and providing a wide range of services within diagnostics and research area.

AT A GLANCE
Users
Until 2016, every support service had its own
software. It had become a complicated system
Odoo provided
350 to manage and maintain, as the increasing LNS with more
Industry
volume of data to transfer raised risks of losing
data. The LNS came to the conclusion that it
time to focus on
Health
was time for a change. what’s important.
Revenue After scanning the market and assessing all
€6.3 Million possibilities they narrowed it down to two
possible solutions, SAP and Odoo.
Customer since With Odoo, they found that the implementation was quick and simple. On top of that,
Jun 2016
they could rely on the vast community that surrounds Odoo. Any need that Odoo
didn’t cover could be developed since this software is open source, flexible and easily
APPLICATIONS
adaptable.
Sales
BENEFITS
Helpdesk Before starting to use Odoo, the LNS was using several different software solutions.
However, with Odoo the workflow was greatly simplified and general improvements
Manufacturing all across their work environment were made.

Accounting Odoo provided LNS with more time to focus on what’s important. The administration
made sure that other departments received the best possible support with added
Purchase
value, and the operational staff could now focus on diagnostic and research. The
LNS now strives to become the best possible version of themselves, helping as many
Recruitment
people as possible on a daily basis.
Timesheet
FUN FACTS
Maintenance In 2017, the CFO of LNS explained the impact of Odoo at LNS and titled her talk “From
Chaos to Harmony”.
Employees

Inventory

Website

24
Ecole Nationale d’Administration
SAVING HUNDREDS OF
THOUSANDS

The École nationale d’administration (generally referred to as ÉNA) is a French


“Grande Ecole” aiming at training the next senior civil servants. Many French
ministers and prime ministers and presidents graduated from l’ÉNA

AT A GLANCE L’École nationale d’administration shaped every


Employees activity they have with the help of Odoo, payroll They were able to
229 management, class sign up, class schedule
management.
internally adapt
Industry Odoo to their
Education
Because of the highly specific type of
organisation they run, l’ÉNA chose to use Odoo.
needs.
Revenue
€44 Million Thanks to Odoo’s simplicity and flexibility, they
were able to adapt it to their needs and were able to make it work without disturbing
Customer since the usual workflow of the school.
Jan 2010
Instead of adapting the school to the new system, Didier Georgieff, Chief Information
APPLICATIONS Officer (CTO) of l’ÉNA and his team worked to build the system around the school’s
needs.
Employees
Odoo also saved them hundreds of thousands of euros compared to the cost of other
Payroll ERP solutions.

Appraisal

Project
“We saved hundreds of thousands thanks to Odoo.”
- Didier Georgieff, CIO of Education Nationale
d’Administration
Timesheet

Accounting

25
Toyota Material Handling
A COMPLETE IMPLEMENTATION
IN JUST 6 MONTHS

Toyota Material Handling France is a member of the Toyota Industries


Corporation, which operates in 5 regions in the material handling industry. The
company’s main focus is manufacturing, selling forklifts throughout Europe,
and provide technical solutions and support.

AT A GLANCE Before discovering Odoo, Toyota built a custom- Pleasing


made solution for the configuration of their
Employees
750 highly customizable trucks. The problems they management
Industry
faced were hidden behind the scenes. For with a good
example, their factory in Italy was not equipped
Automotive
with an adequate solution that adapted with and reliable
Revenue their equipment to go through all the necessary solution that the
€325.2 Million steps of production. As their previous solution
was also used as the configurator, this meant company was
that changing one part of the solution also able to count on
meant taking down the old system in order to
replace it with something else. in just a matter of
months.
Therefore, they did some research and found
APPLICATIONS out that they had two possibilities: either they
replaced the old solution with a new custom-made solution or they replaced it with
Sales
an out-of-the-box solution. Moreover, Toyota needed a quick return on investment.
Inventory This is where a traditional ERP system failed and where Odoo proved to be the best
solution.
Manufacturing
Although their initial focus was on Sales, Odoo parter “Smile”, implemented other
Accounting apps such as Inventory, MRP, Purchase and Accounting.

Purchase One of the most important factors for Toyota was timing. Odoo offered a solution
that could be implemented rapidly and thereby pleasing management with a good
and reliable solution that the company was able to count on in just a matter of
months. The company now appreciates having a more valuable system due to the
open nature of the software. After a little bit of training, Toyota’s people can also
develop new features that benefits the company.

26
Cytosurge
INCREASING ONLINE VISIBILITY
BY 300% OVERNIGHT

Cytosurge AG successfully develops, manufactures and distributes cutting-


edge and unique high-precision nanotechnology instruments as well as robotic
systems.

AT A GLANCE As they started to grow, Cytosurge’s existing ERP


system only covered accounting and some basic
Cytosurge lacked
Users
216 warehouse management features. a real online
Industry This system not only couldn’t keep up with their
presence at that
Manufacturing
(Medical) rapid growth, but with Cytosurge’s current way of time.
working, it was also unscalable and lacked a real
Revenue online presence at that time.
795,000 CHF
With their patented technology growing within the market, they soon realized that
Customer since
Sep 2015 they needed something more versatile. This system required them to track their
products, track the quality of these products and to offer them an ecommerce
solution. All these requirements needed to be addressed while being scalable to the
company’s growth.
APPLICATIONS
Timesheet The implementation was not too complicated as there were no legacy systems to
integrate alongside Odoo. They implemented as much as possible in Odoo and it
Sales
turns out that their needs were met with various applications.
Email Marketing

Accounting

Purchase
“We do get a lot of envious customers/suppliers.
Manufacturing
They all fall in love with our ERP as they see it in
CRM
action”
Website - Pascal Behr, CEO & co-founder of Cytosurge AG.
Inventory

HR

Project

eCommerce

eSign

Events

27
Université Catholique de Louvain
50% CHEAPER THAN THE
NEAREST COMPETITOR

The University of Louvain (Université catholique de Louvain, UCL) is Belgium’s


largest French-speaking university.

The UCL, being one of the largest universities


in Europe, had a huge challenge ahead of
Odoo is connected
them to consolidate the data of 15 different to 8 different
faculties, all having their own independent
software and databases.
software used
internally.
AT A GLANCE The UCL chose Odoo in 2016, in order
to centralize all the data regarding their
Employees
5,800+ contacts, staff, and their activities, in a single database.

Revenue BENEFITS
€1.1 Billion Odoo is connected to eight different software used internally and provides a
single user interface for all staff members to manage their customer and supplier
Industry
Education relationship activities.

Odoo s.a.’s offer was 50% cheaper than the other offers they got from implementation
APPLICATIONS service companies. Odoo delivered the project on time and on budget.
Invoicing

Events

Sales

eCommerce

Calendar

Website

Email Marketing

CRM

Inventory

28
Wilsons Carpets
MANAGING 1000+ ORDERS / DAY

A family business established in 1968, Wilsons Carpets supplies all flooring


needs. With their dedicated warehouse, they are the largest stockist of flooring
goods in South Yorkshire & North Lincolnshire with over 2500 rolls of carpet.

AT A GLANCE
Employees
Wilsons Carpets is a growing company
established through its important network
Now, Wilsons has a
250+ of over than 15 stores. A few years ago, real overall visibility
Industry
Richard, one of families heir’s, created
“Generation flooring”, a second company
of all their stores’
Textile
that would sell carpets online, only. inventory!
Revenue
€44.8 Million At the time, they never thought that the online shop would represent 60% of all sales
made by the group. This incredible growth reached its peak in 2017 with a revenue
Customer since
Jan 2018 growth of over 60%! The time had come for Wilsons to ride the tide by optimizing
their internal process.
Implementation
7 months Before using Odoo, they handled all their inventory operations through Realitex and
their accounting via Sage. However, Wilsons Carpets saw this growth and realized
that if they wanted to continue in this direction, they really needed an increasingly
APPLICATIONS
efficient and modern platform. Richard didn’t want to miss this ‘wind of change’ and
Sales took this opportunity to improve processes, such as the picking and cutting process.
Today, after 7 months of implementation, Odoo covers all of Wilsons Carpets needs.
CRM
In order to complete the implementation, some customization were necessary to
Project cover the needs of this type of industry. They needed a way to have a custom size for
each carpet in their inventory. While one might be 6 meters by 3, another might be
Accounting
13.4 meters by 3. This complicated matters considerably as they need to know which
rolls need to be used for each custom fitting. However, with the newly implemented
Purchase
customization, they can now also optimize the usage of trimmings and consequently
reduce the need to cut into new rolls.
Employees

Leaves BENEFITS
Wilsons Carpet was particularly seduced by the traceability feature in the Inventory
Contacts application. They now have full traceability, knowing exactly which lot number is in
which process (on the cutting table, in dispatching, etc.). The barcode scanner is also
Studio a feature they like, it allows faster reception and transfers of goods through their
warehouse. Finally, Sage was replaced by Odoo in terms of accounting, allowing a
Inventory better integration with their stock.

Website

29
Great Annual Savings
IMPROVING STAFF
PRODUCTIVITY BY +20%

Great Annual Savings (GAS) is an energy, water, telecoms and insurance broker.
Active in the UK since 2012, GAS has continously been growing since.

AT A GLANCE When Great Annual Savings (GAS) saught for a more


efficient way of working, they initially turned to SAP.
Odoo ended up
Employees
250+ However, a troublesome implementation left them meeting about
Industry
back on the spreadsheets until a better solution
was found.
95% of the
Consultancy
requirements
Revenue
$16 Million
They needed a system which could be designed to
handle the energy industry’s standard data as well
without any
as dealing with closing sales after leads were won. customization.
Customer since The system also needed to manage contracts and
Nov 2017
ensure they would go live on that start date (while objections could be checked, and
terminations placed prior to a renewal).
Their future system needed to handle all of this: an end-to-end business software
able to manage a large database packed with thousands of leads and prospects, as
APPLICATIONS well as an assigned relationship with the energy analyst (or ‘closer’) who would be the
one to guide prospects into contracts.
Sales
Thanks to the Odoo partner, Smart IT, Odoo was a successful implementation! Part
Website of this success was also due to the significant training up front that GAS gave their
employees. Questions were raised during the training and as a consequence, resolved
Recruitment
well before the system went live.

Employees
BENEFITS
The system ended up meeting about 95% of the client’s immediate requirements.
Moreover, it was a smooth implementation, which was especially great for GAS given
their previous difficulties with SAP.
Investment in training and the rolling out of the system over a few weeks certainly
helped. In fact, it’s currently working so well, now that the client even decided to
change certain processes in order to match Odoo’s functionalities. This was the most
logical and efficient way forward to be in line with best practises. Some of the key
benefits are: real-time visibility across sales, contracts & procurement, role-based
profiles give personnel flexibility, and reduced cycle time.

30
Geely
REDUCING LEAD TIMES FROM WEEKS
TO DAYS AND HOURS TO MINUTES.

Located in Göteborg, the heart of Sweden’s automotive industry, CEVT is an


innovation centre for the Geely Group. Since 2013, they have grown to keep
some 2000 people busy. Thinking big is in their DNA. Geely started making cars
in 1997 and aims to be among the ten largest automotive groups in the world
by 2020.

AT A GLANCE Modular development and advanced virtual CEVT has


Users
engineering enable CEVT to deliver world-class
gained end
145 technology to all Geely Group brands. Their scalable
Compact Modular Architecture was first brought to user’s trust and
Industry
Manufacturing
the market with the Volvo XC40 and the Lync & Co
management
01.

Revenue
support.
$30 Billion They’ve also developed a completely new 7-speed
dual clutch transmission, hybrid powertrains,
Customer since advanced active safety features and top-notch user experience. You can find their
Sept 2017 technology in cars all over the world.

CEVT FLEET MANAGEMENT SYSTEM


As CEVT started from scratch, their main needs were to get up and running fast, and
manage test vehicles during the R&D process.
The CEVT Fleet management system handles the W-questions, i.e. What are they
testing, What has been modified in the car and by Whom, and When? What are the
APPLICATIONS car ECUs software versions? Where is the car now? When was the measurement tool
calibrated?
Project
Being able to answer these W-questions is crucial. A test is invalid if these questions
cannot be precisely answered for each test car, at any time and place.
Accounting

Inventory ODOO AND REAL TIME VEHICLE INFORMATION


The life cycle for test vehicles in the R&D process is to verify that vehicles are
Maintenance 1. Built in China
2. Modified in Sweden
Manufacturing 3. Tested both in Sweden & China
4. Scrapping is processed in China.
Fleet Odoo is used as the carrier to digitize this process.

Employees (continued on next page)

31
For R&D, this is the workflow for each vehicle inside
their adaption of Odoo. Engineers both in China and
Sweden need information in real time.

Connecting to Odoo with Vehicles OBD II/Cloud


• Real time data from: Vehicle Propulsion CAN >
OBD II dongle >> tracktor.se cloud > Odoo used
for Fleet management andn maintenance.
• Traffic in the CAR test ground is managed by
app/cloud.

Connect Odoo with TeamCenter


• Software parts and work orders from
TeamCenter to Odoo, to get the up-to-date
software version and car configuration data.
Fleet real time data flow where car OBD II
data connect with Odoo.
Vehicule Location, data in real time.
Vehicle software version up-to-date.

BENEFITS AND USERS FEEDBACK


The Fleet management system enables a streamlined, partially automated and lean
process.

CEVT shortened lead times and reduced fleet administration processes, e.g.
• License plate registration – from 4 hrs. to a single button click.
• License plate registration-to reception – from 2 weeks to 3 days.
• Inspection process, hand over contract process – from 3 hrs. to 3 minutes.
• Fleet admin reduced from five to two persons

The Odoo Fleet management system is a daily tool for Fleet administrators, Workshops
and R&D engineers. CEVT has gain end user’s trust and management support.

CONCLUSION
Odoo has been proven as a viable technical platform to support CEVT processes. They
can now visualize process management, automate operations, efficiently handover
between department, and consequently shorten lead time.

CEVT plans to improve IT collaboration solutions between China and Sweden. Soon,
Odoo will support new business areas in the Geely Group.

32
Industrial Taylor
OPTIMIZING STOCK TURNOVER RATES
AND DELIVERY ORDERS EFFICIENCY

For the past 40 years in Columbia, Industrial Taylor has been the leading
organization in the food service industry. They focus on developing new
concepts, services and solutions, created specifically for each professional
AT A GLANCE within this industry.
Employees
250

Industry
Before implementing Odoo, Industrial Taylor had a
complex workflow using six locally based independent
A large scale
Manufacturing servers, and running six software applications, of production
Revenue
$40 Million
which, they had very limited functional knowledge, and
consequently found very difficult to manage.
process is
simplified.
Implementation Having such a complex system in a company with
1 year over 250 employees, 135 active users, and an extensive operation, they needed to
Customer since intensively simplify their process. They faced several major complications due to a
Mar 2016 lack of integration and the sheer volume of customers/sales orders.

Industrial Taylor was expecting 20% growth on a yearly basis, and thus, considered
APPLICATIONS expanding to other Latin American markets. However, the size of their operation had
already outgrown the capacity of their system to handle. In 2015, they realized that if
Sales they wanted to continue their dynamic growth, it was time for them to update their
system and upgrade to an integrated solution. They were particularly interested in
CRM Odoo because it’s a flexible, all-in-one comprehensive solution.

Manufacturing
BENEFITS
Switching to Odoo allowed Industrial Taylor to optimize stock turnover rates and
Accounting
delivery order efficiency. Prior to using Odoo, the company was facing issues with
payments collection and tracking. Needless to say, this is no longer an issue.
Purchase

Marketing FUN FACT


This Columbian project has been managed by Odoo s.a. in Belgium. It’s such a success
Leaves that the owners of Industrial Taylor plan to offer Odoo services in Columbia.

eCommerce

Employees

Inventory

33
Cubiks
OPERATING MORE THAN
20 SUBSIDIARIES

Cubiks is more than just an HR consultancy firm. Whatever you do, wherever you
operate in the world, they will add depth to your talent management and talent
assessment. Cubiks applies scientific insight to design and deliver outstanding
talent assessment methods, tools and solutions.
AT A GLANCE
Users
120
Cubiks was using an internally-developed system Odoo’s analytic
Industry that lacked transparency, user-friendliness and
Consultancy integration. This system only covered a part of
accounting
Customer since
the company’s scope and severaly restricted the allowed Cubiks
implementation of best practices in terms of
Jan 2015
accounting, sales, purchase, reporting, etc.
to implement
Revenue
$20+ Million
new KPI’s to
The use of this system in 20+ companies within
the group was very complex and time-consuming.
better keep track
Implementation
6 months of its business
BENEFITS
€70,000
Odoo allows Cubiks to integrate all business
performance.
APPLICATIONS aspects within one system, from purchase
eCommerce and human resources to sales and reporting. The accounting app and the analytic
accounting are key features that steer Cubiks’ business and help analyze its
Sales profitability. Moreover, Odoo’s multi-company features enable Cubiks to seamlessly
operate its 20+ subsidiaries, with a global reporting at a Group level.
Website

Accounting Odoo’s analytic accounting allowed Cubiks to implement new KPI’s to better keep
track of its business performance. It also allowed Cubiks’ employees to save a lot of
Purchase
time when processing information within the system.
Subscription

CRM

HR

Inventory

eSign

Project

Slides

34
Logic Supply
AN INTERNATIONAL MANUFACTURER
STREAMLINES MULTIPLE SALES CHANNELS

Logic Supply was launched in 2003, shortly after the introduction of the
revolutionary Mini-ITX form factor. Logic Supply configures small, specialized
computer systems uniquely designed for embedded and industrial applications.
Logic Supply’s unique offering includes hardware customization, engineering
services, software imaging, application development, and complete production
cycle management.

AT A GLANCE In 2007, Logic Supply moved into its current expanded


headquarters. In 2010, the company opened a “By end of day
Employees
80 dedicated office in Taipei, adding logistical and supply today we have
chain management support for their growing, global
Industry customer base. In 2011, they began operations in the been able to
Manufacturing
Netherlands , which serves all 27 European Union replicate MS
countries.
Revenue
$20 Million
Accounting in
After using a variety of manufacturing and logistic Odoo.”
Customer since tools that were not integrated with accounting
Jan 2012
functions, Logic Supply needed a software that encompassed all of their needs.
Without this, Logic Supply was unable to manage resources, leading to unfulfilled
orders, loss of stock, and ultimately a loss of revenue.

CHALLENGE
PROJECT Logic Supply’s rapid growth could not be met by the variety of home grown
OVERVIEW manufacturing and logistics tools in place. Due to the fact that Logic Supply’s tools
were not integrated with accounting functions, their ability to capture new growth
Budget
$500.000 was hindered. Logic Supply’s management team realized that they needed to move
to an integrated solution that could solve their problems.
4 locations
worldwide The requirements for this solution were threefold: open source, supported, and
reliable. After finding a software that fit these categories, the first step was to migrate
2 Warehouses
their accounting.
100+ Daily
transactions STRATEGY
To ensure success, a two prong approach was utilized to devise the implementation:
1k+ Configurable
products

(continued on next page)

35
APPLICATIONS 1. Use the migration as an opportunity to redesign the accounting procedures from
the ground up. The “clean sheet” approach made way for a new chart of accounts,
Purchase
better financial controls, and better fiscal management.
2. Create a plan that incorporates data migration, staff training, and system validation
Accounting
with enough overlap time to ensure confidence and accuracy.

Inventory
Objectives
Sales Defined objectives from this strategy include:
• Rapid implementation of an Odoo pilot project
Manufacturing • As little new development as possible in the initial phase
• Accurate data migration
CRM • Technology transfer and support for Logic Supply staff

Marketing Auto. Execution


Logic Supply’s CFO, Sean Larkin, decided to become an expert on Odoo accounting, so
he could design the accounting procedures that best met the company’s needs and
become the primary trainer of his staff. He determined what changes were necessary
and supervised the data mapping between systems.

Staff developers from both Logic Supply and Odoo worked with Larkin to develop a
“Data Dictionary”. They implemented it through an import script that took advantage
of Odoo’s business logic in order to test for inconsistencies and errors. Doing this
caught errors with MS Accounting and ensured that only correct data was loaded into
the new Odoo powered database.

The accounting staff performed every action from the out-dated software and did
the same actions with their new Odoo database, stopping frequently to compare trial
balances and aging. Though tedious, doing this was another step taken to prevent any
discrepancies between the two systems.
The Odoo and Logic Supply teams worked full time to achieve an accounting application
with balanced accounts, matched aging and without errors.

ACHIEVEMENTS
• Complete third-party integration with an external e-commerce platform.
• Product configurator capability for special manufacturing cases.
• Support of all centralized accounting practices for an advanced US manufacturer
operating at an international level.
• A two month long parallel run in parallel with MS Accounting, achieving accuracy
to the penny.

RESULTS
Larkin’s comments speak volumes about the success of this approach:
“By end of day today we have been able to replicate MS Accounting in Odoo. All balances
reconcile to the penny. Thank you everyone for all your extra work and willingness to
make it right/correct. December will still be a big push due to the double amount of
work to be done in both systems but the fact that we are starting off on the right foot
means we can work on efficiency building tasks besides completeness and accuracy. I
appreciate and notice everyone’s hard work!”. This success was built on days of work,
until the Logic Supply staff was able to run entirely on Odoo and move away from
their previous system.

36
World Wide Fund for Nature
MANAGING 4 MILLION M² OF
EUCALYPTUS IN CONGO

The World Wide Fund for Nature (WWF) is an international non-governmental


organization founded in 1961, working in the field of the wilderness preservation,
and the reduction of human impact on the environment. WWF is the world’s
largest conservation organization with over five million supporters worldwide,
operating in more than 100 countries, supporting around 1,300 conservation
and environmental projects.

AT A GLANCE WWF created the Eco-makala program to save trees in the Virunga National Park in
Users the Democratic Republic of Congo. To accomplish their goals (including supporting
10 plantations growing eucalyptus and stimulating

Portal Users
development and agricultural growth), they Issues coming
needed a professional, well-functioning and easy IT
100+
infrastructure. The requirements of WWF were very from paper-
Industry
NGO
specific: based records
They needed a solution to manage the flora and fauna have been
Operational
Budget
and to integrate a mapping system with offline mobile eliminated.
€2.5 Million capability while having a simple user interface.

User since Standard Odoo functionality, combined with some customization specific to their
May 2013 business would satisfy this need as well as their other requirements. WWF wanted
an open source solution with low implementation cost, as well as the opportunity to
easily build and integrate future modules.
APPLICATIONS
It was necessary to develop new features for WWF in order to fit their specialized
Inventory needs when it came to managing the reforested fields, follow-up of the tree nurseries,
and the tracking of other plants and payments. Odoo provided the best solution.
Sales Thanks to the project’s success, geographical concerns and slow reporting time due
to paper-based records have been eliminated.
CRM
BENEFITS
By using their own server and an internet based solution, WWF can actively track
and manage over 4 million square meters of eucalyptus with Odoo while improving
reporting time and budget controls.
To this day, the World Wide Fund for Nature is still running successfully with their
Odoo management system.

37
Bell
SIMPLIFYING MANUFACTURING FOR
F1 BIGGEST HELMET SUPPLIER

Bell started producing race helmets in 1954, they then went on to introduce the
first full face motorcycle, offroad motorcycle helmet, the bicycle helmet and
many others specialized for sports and military.

AT A GLANCE Bell had a manual manufacturing process in place. Every part of


Users They were managing their data through spreadsheets,
68 rarely updating their inventory, and consistently the helmet has
Industry
left with an incomplete view of their manufacturing to be tracked.
process. This system combined with their growing
Manufacturing
demand led to an increase of back orders and
Revenue unhappy customers.
$250+ Million
Odoo was chosen because of the ability to quickly deploy a future-proof solution that
Customer since
could meet all of Bell’s growing requirements. With more than 500 different ways
Oct 2017
to produce a helmet (from different models to different colors, sizes, etc.), you can
understand why excel sheets were holding them back.

APPLICATIONS During the complicated manufacturing process the helmet has to go through various
eCommerce
stages and internal locations as well as thorough quality control. Adding to that, every
part of the helmet must be tracked and stickers must be printed at every station
Sales
to ensure the highest quality. Fortunately, Odoo was able to handle everything they
Website
needed with very little customisation.
Accounting

CRM
BENEFITS
Thanks to Odoo, the manufacturing process was simplified, which allowed for better
HR
tracking of their inventory, reduced quantity of back orders and improved customer
Expenses
satisfaction. They are now thinking of using eCommerce, Sales and more of Odoo’s
Inventory applications to help sustain their continuous growth.
eSign

Project

Timesheet

Manufacturing

Studio

Marketing

Helpdesk

38
Umcaco
IMPROVING THE QUALITY
OF CLIENT SERVICES

Having more than 25 years of engineering experience, Ucamco researches,


develops and sells cutting-edge hardware and software for the electronics
manufacturing industriy, especially for computer aided manufacturing (CAM)
and pre-CAM software, laser photoplotters and LED-based direct imagers.
Ucamco is present in China, Taiwan, Korea, Japan and the USA, with its
headquarters in Belgium.

AT A GLANCE Ucamco was confronted with the needs of an


evolving business while running on a highly specific
Odoo saves
Users
55 business and seeking productivity improvement. significant time
Industry
Although the legacy systems were stable and
reliable, they did not allow for Ucamco to maintain
for employees
Electronics
the same level of productivity and convenience on all their field
Customer since
Apr 2012
during their time of growth. It was also difficult
to manage the horizontal integration between
operations.
the different IT tools necessary to conduct daily
business.
APPLICATIONS
Thanks to the nature of Odoo, they overcame these challenges successfully. They
eCommerce continuously emphasize their focus on improving the usability of their business
management tools such as: allowing for multi-leveled parallel BOMs, having the ability
Sales to manage traceability, covering the intake and refurbishing of client equipment units,
fully automating international expense notes management, allowing proper service
Website
management by drag & drop calendering, having active cost forecasting & posting
and having service round optimisation.
Accounting
Now, data warehousing and software license management is possible because of the
straightforward use of Odoo’s API. Today, Odoo is Ucamco’s central repository and
Purchase
they have plans to utilize even more of Odoo features in the near future.
Fleet
BENEFITS
CRM Odoo saves a significant amount of time for employees on all their field operations,
let it be better service intervention planning, automatic spawning of inspection
Employees notes, field trip cost planning and cost management or expense note processing
throughout. Quality of client services is enhanced because of a clean database, data
Manufacturing input reduction, and end-to-end traceability. The logistics improved due to new
flexibility in single or multiple picking lists, integrated delivery tracking with external
Inventory logistics providers, automated incoming shipment treatment and dynamic attribution
of in-logistics software keys. Marketing operations saw improvement in prospects
Repairs and client product interest management.

Project

39
Velodyne
DAY-TO-DAY BUSINESS OPERATIONS
BECOME EASIER

Velodyne Acoustics, Inc. has been the industry leader in subwoofer performance
since its creation in 1983, and is widely recognized as the leading manufacturer
of subwoofers and high-performance audio equipment.

AT A GLANCE Velodyne’s manufacturing process was not as


Employees organized as they would have liked. It was a
The Inventory
120 high priority for them to improve it and to have app enabled
a smooth and well organized operation.
Industry Velodyne to
Acoustics
Additionally, they did not have an effective improve its
scalable system that could facilitate the effortless
Revenue
$40 Million management of every department, nor did they
customer service.
have applications to cover critical functions such
Customer since as sales, purchases and inventory.
Jun 2012

They lacked any integration and needed a way to manage their web stores and
activities from a single platform. In order to solve Velodyne’s problems, Odoo was
APPLICATIONS implemented as a single management platform that was capable of taking care of all
Sales their business needs.

Purchase BENEFITS
The implementation of Odoo helped Velodyne manage their day-to-day tasks and
Inventory activities more easily. The Inventory app, with some customization, enabled Velodyne
to avoid running out of stock, improve accuracy in accounting, minimize losses,
Manufacturing improve their customer service and become more efficient.
With an Amazon integration, Velodyne was able to manage all the incoming orders
from multiple stores on one single platform, which minimized the manual product
entries into the system.

40
IBM
PLANNING TO DEPLOY ODOO ACROSS
THE WHOLE ORGANIZATION

The International Business Machines Corporation (IBM) is an American


multinational technology company. It is over 100 years old. Nicknamed “Big
Blue” it is one of the world largest employers and it successfully shifted it’s
business model multiple times throughout its history to focus on higher value
markets.

AT A GLANCE In 2018, IBM chose Odoo to run two large warehouses in Colorado (United States)
and Ireland for 200 users.
Employees
380,000
After a proof of concept in March 2018 and a deployment a few months later, the
Industry CIO and his team have been so impressed and happy with Odoo that they decided to
IT increasingly implement Odoo over the next few months and years to come. This is a
story to be continued...
Revenue
€79 Billion

Customer since
Dec 2017

APPLICATIONS

Inventory

Purchase

Sales

Manufacturing

41
Coopérative Informatique
IMPLEMENTING 12 APPS
IN 3 MONTHS

Coopérative Informatique is an IT service company that’s been serving general


insurance agencies AVIVA since 1985. The company centralizes and integrates
all services related to IT agencies and provides implementation, technical and
network support.

AT A GLANCE With an outdated IT solution that


Employees was installed in 1995, a Coopérative The transition period
50 Informatique faced multiple problems for the company’s
of which the largest was a lack of
Industry
communication between their various employees took
Consultancy (IT)
software. After considering and analyzing about a month.
Revenue their needs, Odoo was implemented in a
€4 Million short period of time.

Customer since
BENEFITS
May 2014
Thanks to Odoo, all of their expectations and needs are met. Everything is centralized
Implementation on one platform. With one single click users can directly access their dashboards.
3 months
The transition period for the company’s employees took about a month. By the end
of September 2015, their entire system was up and running.
APPLICATIONS

Sales

CRM

Project

Accounting

Purchase

Helpdesk

Manufacturing

Timesheet

Repair

Inventory

Website

42
Naval Válvulas
INCREASED REVENUE BY 20%
WITH THE SAME STAFF

Naval Válvulas is the industrial valves maintenance market leader in Brazil


with over two decades of experience serving the major players in the Oil & Gas
and Steelworks industries.

AT A GLANCE Naval Válvulas needed better management of The reason of


their operations and internal processes. As a
Employees
50 service provider, they needed to understand the this success?
Industry
complexity of every one in order to forecast how They increased
long each job would take and therefore be able
Manufacturing
to provide a more accurate quote and a delivery employees’
Implementation forecast to their clients. productivity
12 months
Moreover, their team of mechanics was growing while delivering a
at a fast pace, which made it hard for the better service.
company to keep track of their human capital,
APPLICATIONS as well as estimate the anticipated timeline for each project.

The implementation process ran smoothly the company started using Odoo in
Sales
no time. Some features were customized in order to track their inventory more
efficiently. This has been an important feature for the company since, every day they
Purchase
receive equipment that must be fixed and sent back to the right owner, similar to a
car mechanic, but at an extraordinary scale.
Project

Invoicing Today, each piece of equipment that arrives at a warehouse is tracked via the Project
app.

BENEFITS
Since the Odoo implementation, Naval Vávulas increased its revenue by over 20%
while maintaining the same amount of employees.

This is just the beginning. Moving forward, the company plans to analyze more data
in order to make informed decisions when choosing which segments to pursue and
services to focus on.

43
Alta Motors
TO PROPEL MOTORCYCLE
REVOLUTION WITH ODOO

Alta Motors, established in 2010, designs and manufactures the most advanced
electric motorcycles in the world.

AT A GLANCE As the company grew they felt the need to take their business to the next level,
Employees and therefore needed a system that could help manage its operations. They were
100 managing hundreds upon hundreds of POs, 500 parts and two types of models.
This meant they needed an active system that constantly kept them updated on
Industry operations, inventory availability and production progress.
Automotive

Revenue When it came to choosing an ERP system,


$2.2 Million two of the priorities Alta Motors focused on
were time and the ability to handle complex A fully functioning
Customer since
Mar 2016
products. Odoo was able to deliver. The system in no time.
company was impressed by how well Odoo
Implementation meshed with their own philosophy of vertical
4 months integration, and how much control the system gave them.
$12,000
BENEFITS
Alta Motors was amazed that with Odoo they could easily manage their ERP and MRP
APPLICATIONS operations with a team of two. Alta Motors finds Odoo extremely intuitive and easy
Sales for their employees to learn. In just 3 months they were able to go from nothing to
becoming almost completely functional with Odoo.
CRM
Alta Motors is extremely happy to have a flexible system. They were able to choose
Project applications that are relevant to their business needs and did not need to deal with
an excess of features that might interrupt their business flows, which is sometimes
Accounting the case with more traditional solutions.

Purchase Finally, Alta Motors chose Odoo because they wanted a system that could handle the
transition through different growth phases and organizational changes.
Expenses

Manufacturing

Quality

Website

44
Fonteyne the Kitchen
MANAGING 8 RESTAURANTS &
SHOPS FROM 1 DATABASE

Fonteyne The Kitchen is a catering company specialized in healthy food. Aside


from events, the company also sells its product via 6 stores, their e-commerce
and restaurants.

AT A GLANCE Fonteyne the Kitchen offers both the possibility to


Employees take away or to eat onsite in their restaurants.
The multi-
40+ company
Fonteyne started by using another software
Industry
to manage their business. Unfortunately, their
feature is highly
Food & Drink
software provider was no longer running after appreciated,
a few years. After this time they were no longer
Customer since
Aug 2014 supported and struggled to find experts on this
because some
Implementation
software. They came to the conclusion that they of the shops are
needed a new system. Appreciating the Open
€10,000
Source software, naturally, their IT manager turned
franchises.
APPLICATIONS towards Odoo.

eCommerce
They needed a software capable of managing their shops (the cashiers), their
Sales restaurants (kitchens, bar) and their inventory (incoming food for both businesses).

Manufacturing BENEFITS
Odoo faced a challenge to provide Fonteyne with what they needed. At the time,
Accounting
Odoo POS was in its early stages. However the Odoo developers worked hard to
Purchase create an application that would encompass all of the features needed, such as, a
loyalty program, a PoS app for restaurants with the ability to split tickets and separate
Lunch
kitchen/bar printers to send orders, etc.
CRM
Odoo R&D team also worked on the barcode scanner interface, in order to ease the
HR daily arrival of food to their warehouse. Many apps were installed and one of the
most appreciated features is the multi-company function, because some of their
POS
shops are franchises.
Inventory
Today, Fonteyne The Kitchen uses Odoo tu run their entire business thanks to the
Website
integrated Odoo applications.
Project

Quality

45
JTRS
REPLACING THE LEGACY
ONE-TASKER

JTRS provides technology solutions and services to education and business, with
a clear focus on enabling you to create an amazing impact in your organization
with the support of technology.

AT A GLANCE JTRS is an Apple expert. They supply schools with Apple


Users equipment (for educational purposes) as well as training Odoo
41 and technical support. adapted to
They have recently expanded to B2B for mid sized
Industry
companies and B2C, offering Google products as well. JTRS’ specific
IT in Education
Their services include expert technical support and needs for
curriculums, focussed teacher training sessions, as well
Customer since
Feb 2016 as technology solutions and services for businesses, their various
including ‘as a service’ solutions across the Apple and workflows.
Microsoft product range.
APPLICATIONS
eCommerce JTRS wanted to move away from “one-taskers” and move toward having a single
ERP for all flows/departments of the company. To do so, Odoo had to adapt to their
Sales specific needs for their various workflows.
Subscription
Odoo customized the Sales and Project apps in order to manage their warranty
Accounting contracts and SLA’s to be automated with their customers. The website/e-commerce
was also adapted, allowing the schools to automatically receive orders made by
Purchase
parents, in accordance to each specific school. They will continue to expand, using
HR Odoo to facilitate their growth.

CRM

Events

eSign

Inventory

Website

Project

Timesheet

Studio

46
Abitare
BECOMING THE FOUNDATION
OF ALL ACTIVITIES

Abitare is a company split into two brands, the original focused on high
end furniture and home accessories and Abitare Kids focusing on children’s
furniture, nursery items, toys and child clothing.

The company started with only two stores


in Luxembourg, but over the years they’ve
They now run
opened nine more of which six of them located 8 companies in
AT A GLANCE in Spain.
5 different
Users
35
The company’s CEO, Pierre Friob, was convinced languages with
Industry
that eCommerce was the future, so he decided
early on to focus his investment on developing
over 50.000 active
Furniture several eCommerce stores, and to be present products.
in the most famous marketplaces like Amazon,
Customer since
Nature et Découvertes and Fnac.
Oct 2015

Implementation As Abitare began increasing their focus on eCommerce, they soon found out their
3 months ERP was outdated and their integration was far from optimal. They contacted Ascone,
an Odoo Gold partner, to analyze their needs and see the feasibility of implementing
Odoo.
APPLICATIONS
Ascone started implementing Odoo on a very tight deadline (3 months) after which,
Sales everything was done and ready.

Purchase BENEFITS
Odoo gradually became the foundation of all of Abitare’s activities and continues to
Accounting ensure a smooth integration with all of their brick-and-mortar and online stores. They
now run 8 companies in 5 different languages with over 50.000 active products and
POS tens of thousands of sale orders every year. Odoo and Ascone have been able to
accompany them along their fast growth and handle their everyday challenges.
Inventory

47
Lovepop
MULTIPLYING THEIR
OUTPUT BY 4

LovePop is a Boston-based startup whose mission is to create magical moments


through 3D greeting cards. Cards are re-imagined via laser-cut paper and pop-
up art.

AT A GLANCE
Employees
As an emerging company, scalability and resource
management was key. In short, Lovepop wanted to
There is no
35 achieve better visibility and control over the production redundancy
Industry
process while improving and automating the creation
of the documents required for manufacturing orders.
in data
Greeting cards
management
Revenue
$2 Million
After migrating to Odoo, they achieved these goals and
streamlined their once complex process management
processes.
system into a single fully-integrated system.
Customer since
Dec 2016
BENEFITS
Implementation In the words of Lovepop, Odoo helped the team tremendously by provinding a
3 months central organized platform. Odoo facilitates the management of products as they are
$11,000 developed, put through the prototype phase, and are launched into full production.
The PLM board helps them see what phase each new product is in and also gives
APPLICATIONS them the ability to comment, post photos, and tag people to keep the product moving
smoothly between the US and Vietnam team.
Sales
What makes Odoo better than other products they have tried in the past for
CRM organizing design workflows, is that the information entered for each product lives
in all the other parts of Odoo for other teams to see. There is no redundancy in data
Manufacturing management processes.

Accounting
Lastly, one of the coolest functions of Odoo which the design team at Lovepop
said they are forever grateful for, is the ability to write custom scripts to speed up
Purchase
workflows. Instead of having each designer spend a half hour creating all the materials
PLM and backbone structures for a new product, they now have specific actions that do
most the legwork with just a single click!
eCommerce

Studio

Inventory

Website

48
Thescon
IMPLEMENTED IN 6 DAYS

Thescon is a consulting company headquartered in Solms, Germany, with


expertise in the pharmaceutical, chemical, biotechnological and food industries.
Thescon is also a trusted partner for software selection such as ERP, IT and
AT A GLANCE organizational consulting, as well as project and process management
Employees
30

Industry
Consultancy
Thescon worked with official Odoo partner, IFE,
and started their Odoo Enterprise subscription
Thescon is able
Customer since
in July 2017. to record and sell
Jul 2017
The main goal of the project was to have
their services in
Implementation everything, from customer requests to various forms.
6 days invoicing, performed by one single integrated
solution.

APPLICATIONS Furthermore, it was essential that the hours and expenses could easily be recorded
and then invoiced to the customer accordingly.
Timesheet

Sales BENEFITS
With Odoo Sales, Project and Timesheet, Thescon is able to record and sell their
Studio services in various forms. Moreover, Odoo provided convenient tools for handling
both classic milestone projects, as well as maintenance and service contracts, which
Accounting
is especially useful for a consulting company. The implementation was done in a
Purchase record time of 6 days.

Fleet

CRM

Employees

Expenses

Inventory

Recruitment

Leaves

Project

49
Venditio Group
MANAGING 300 ONLINE ORDERS
PER DAY

Venditio Group, LLC, founded in 2008, is a manufacturer of bicycles, cycling


gear, SUPs and fitness equipment. They have 3 main brands; Vilano, Conquer
and Optima. Their main sales channel is directed to the consumer via website
RoadBikeOutlet.com, and various online marketplaces including: Amazon.com,
eBay.com, Newegg.com, Rakuten.com, Sears.com, and several others. They
currently have an average of 300 orders per day.

AT A GLANCE
Users Venditio Group needed one platform that could
32 automatically import the orders, products After using Odoo,
Industry
and customers from Amazon and Magento. Venditio Group
They already had the Amazon and Magento
Retail
connector, but weren’t happy with the already experienced a
Customer since existing module. rapid success in
Oct 2015
To solve this issue, an Odoo partner developed business growth.
an easy to use system for Venditio Group. They
help Venditio by customizing the Amazon and Magento connectors as to maintain
APPLICATIONS
order regarding their customers, products, sales records, etc. Other various existing
Purchase features were also integrated.

Accounting BENEFITS
After using Odoo, Venditio Group experienced a rapid success in business growth. It
Inventory is now easier for the company to manage orders via Amazon and Magento.

Sales

Manufacturing

CRM

Project

Employees

50
Vectis
REDUCING COSTS WHILE
IMPROVING EASE OF USE

Vectis is a consulting firm specialised in governance whose activities include


business creation, company management, organization and internal audit.
They provide their services to all SMBs, particularly those in the financial sector
of Luxembourg (Professionals of the Financial Sector “PFS”, banks, insurances,
management companies and funds).

AT A GLANCE
The company started in 2005, and before they were
acquainted with Odoo, Vectis worked with four
It didn’t take
Users different open source applications, all from different long to notice
12 providers, to run their business. They were using
their various software for CRM, project, timesheet
the benefits of
Industry
Consultancy and invoicing. Their systems were difficult to navigate switching to
Customer since
together, the impact of issues was significant and the
cost of running them was high. At the time of the
one integrated
Dec 2015 migration, they had 4,000 contacts in their CRM, both system
companies and individuals, and they were managing
85 projects and 20 business trainings. The main issues were that updates weren’t
performed properly, maintenance was complicated, mistakes were commons and
APPLICATIONS
producing reports was very time consuming.
Website
When looking for a better alternative, the main focus was finding a system that
Accounting offered at least the same functionalities that they had with their old systems. Odoo
outperformed their previous system in every way. Vectis was so convinced that Odoo
Leaves would improve their business efficiency, that they decided to take advantage of more
than what they originally expected by adding two extra applications: Expenses and
Sales
Leaves. Another important aspect was to be able to get an out-of-the-box solution and
avoid customization as much as possible. With Odoo, Vectis has now implemented
Timesheet
one standard system for all their requirements.

CRM
BENEFITS
Project Huge time and cost reduction thanks to the seamless integration of the different
modules. Because of Odoo’s SaaS platform, updating the system was no longer a
Expenses problem. As for the cost reduction, by switching to Odoo there is a substantial drop in
IT costs. In the first year Vectis was expecting a €8,000 decrease in costs and €12,000
Email Marketing in the years following. On top of that, Vectis saw that producing monthly reports had
never been easier. As a result, monthly reporting from management to the board of
directors was quickly reduced from a painful 8 hours a month to one joyful hour.

51
Allied Metals
REPLACING SAGE AFTER 12 YEARS

Allied Metals Corporation is a global supplier of high-purity, low carbon steel,


and stainless-steel melt stock. They also maintain a large inventory to serve
customers throughout North America, Europe, and the Far East.

AT A GLANCE Allied Metal was using SAGE ERP for more than A stable and
12 years, but as their business was continuously
Users
24 growing, SAGE ERP was not able to meet their smooth system
Industry
increasing demands and was consuming a lot for their
of time, effort and money to develop all the
Steel Supplier requirements from Allied. users and for
Revenue themselves.
$15+ Million Some of their needs were, but not limited to:
a powerful Quality Control process, advanced
Customer since Accounting Reports, a Credit Limit functionality with Sales and QC Process
Aug 2016 incorporated with Purchases management, a manufacturing process with barcode
label generation, separate accounting entries for WorkCentre cost at the end of
Production, a link between MO & PO for Simplified production, facility for having
variance in Vendor bills, sections for adding charges during invoice payment and a
user-friendly Bank reconciliation mechanism.
APPLICATIONS
Odoo’s gold partner, Bista Solutions, implemented Odoo for the American and
Purchase
European companies, while answering to all of Allied Metal Corporation’s requirements.

Accounting
BENEFITS
After the Odoo implementation, Allied Metal experienced a stable and smooth
Inventory
system for their users and for themselves. They all find Odoo much easier to use
Sales and manage their daily activities. All areas were organized efficiently with Odoo,
including: products, sale orders, purchases, consignment orders, shipping, invoicing,
Manufacturing and payments. As a result, all users now show their interest in Odoo and provide their
valuable feedback in order to make their experience even better.
CRM

Project

52
ariika
GROWING THE ‘ROI’ 3X MORE
THAN EXPECTED

Founded in 2011, ariika is the leading manufacturer & distributor of bean bags
and alternative furniture in Egypt. Their portfolio encompass everything to do
with comfort: relaxing floating bags and mats, comfy air lounges, soft travel
pillows, squishy big sacs, etc.

AT A GLANCE In 2016, ariika experienced difficulties due to the


Employees Egyptian economic crisis, resulting in the devaluation of “Odoo comes
50+ the EGP by about 50%. The founders knew they needed without
to find a way to create different revenue streams in
Industry multiple currencies in order to neutralize the effects opportunity
Manufacturing &
Retail
of the crisis. The plan was to start exporting to the gulf costs.”
countries, but they needed a solution that would allow
Revenue them to do so in an easy and simple manner.
$3 Million Before Odoo, they were managing their business with WooCommerce, an eCommerce
platform, and QuickBooks, an accounting software. According to the founders of
Customer since
ariika, their old system could never have supported their vision, as it was not capable
Feb 2017
of managing all of the information, such as, the purchase orders, the inventory and
reordering rules.
APPLICATIONS
eCommerce Ariika met with an Odoo Partner in October 2016, and informed them that they
Helpdesk
wanted to go live no later than January. The first step of the project was implementing
Odoo CRM, Sales, MRP, Inventory, Accounting, and Purchase. This stage took about
Manufacturing
1.5 months. The next step was to implement the multi-company environment. When
Accounting
this was done, they started with the HR modules and some customization mainly
Project related to their supply chain. The final goal was to have everything automated, from
Recruitment the moment the customer enters the website until the order is delivered to their
CRM home.
Maintenance
BENEFITS
POS
Thanks to the flexibility of ‘Odoo eCommerce’, ariika could easily control what
Inventory
information they wanted to know. For example, the addition of one field to their
Website website revealed that almost 1/4 of their sales came from one specific area in Egypt.
Leaves Knowing that, they opened a store there and the ROI was 3x more than expected.
Expenses
According to ariika Co-Founder, the most valuable benefit of Odoo is that it comes
PLM
without opportunity costs. Odoo has simplified the business process and a lot of the
Quality
work is now automated.
eSign

Studio

53
XO2
GIVING TO CLIENTS THE
‘WOW’ FACTOR

XO2 is a family owned company established in 1968. The Blamire family has
been running the business since 1999. They specialize in supplying cleaning,
hygiene and washroom products directly to business facilities throughout
Australia.

AT A GLANCE XO2 distributes a large range of products, which


Users are sold in many different combinations of product Orders are
20 variations and packaging options. They also have a being delivered
complex pricing structure. They had tried several
Industry commercial products and management solutions to clients at a
Hygiene
prior to Odoo, however, none of these truly met level above and
Revenue their needs. They were using a local ERP product,
$8.8 Million which had been heavily customized, but in addition beyond XO2’s
Customer since
to that they still needed spreadsheets to manage expectations.
other areas of the business. The biggest problem
Nov 2015
with the previous solutions was always the inability
to develop a functional eCommerce website for their business. XO2’s products are
APPLICATIONS
so complex that they found it impossible to implement a satisfactory eCommerce
Sales solution, although they desperately needed one.

Project The features provided in Odoo eCommerce gave a fully integrated solution, which
could provide XO2 with streamlined sales and distribution channels, incorporating
Manufacturing full financial and after-sales marketing features.

Accounting Odoo has given XO2 a solution with seemingly no limitations. It required a lot of
resources to implement, mainly due to the complexity of the products, but now it
Purchase
provides a very solid foundation for further streamlining of processes.

eCommerce
BENEFITS
Fleet XO2 really appreciates the flexibility and integrated nature of Odoo. The feedback
from their clients and team members has been very positive. With the integrated
Leaves Odoo solution, orders are delivered to clients at a level above and beyond their
expectations.
CRM The new online store even achieved sales on par with their brick and mortar store
within the first month of launching. Now XO2 is looking forward to continuously
Inventory working with their Odoo database in order to achieve their plan to grow their business
throughout Australia.
Website

54
Kalpa
STREAMLINING ALL BUSINESS
PROCESSES

Kalpa is a Netherlands based company that offers a wide range of high quality
leather products, including fancy organizers, writing folders, event calendars
and other office supplies.

AT A GLANCE The implementation of Odoo has completely A better view of


streamlined Kapla’s business processes
Users
15 and provided an integrated enterprise level the inventory
Industry
management solution for Sales, Inventory, Stock and stock levels,
Ordering and Fulfillment, CRM, Accounting and
Retail Financial Management. which in turn
Customer since reduces errors
Kalpa was facing some key challenges that were
Jun 2013
affecting the business, like lack of CRM and and mistakes.
Sales management tools. This resulted in the
management team having a difficult time taking informed decisions around their Sales
strategy. Kalpa has more than 100 suppliers, hence, understanding stock levels and
the inventory situation is critical for better inventory management. Buying and selling
APPLICATIONS using multiple suppliers and distributors, they needed a high level of organization
and coordination.
Purchase
The Odoo implementation helped Kalpa to replace all the traditional methods of
Accounting
managing their business processes, by providing an all-in-one complete enterprise
resource management software. Odoo helped Kalpa streamline their business
Inventory
processes and integrate them in a single enterprise class software tool.
Sales
BENEFITS
CRM With Odoo, Kalpa has better visibility on their sales process and customer behavior.
They also now have a better view of their inventory and stock levels, which in turn
reduces errors and mistakes in the inventory management. Instead of using manual
and inefficient processes (using spreadsheets in Excel), everything has been migrated
to a self-contained ERP system. This has created better control of the management of
the business, and with business intelligence and reporting capabilities, both efficiency
and profitability have greatly improved.

55
The Cambridge Satchel Company
FROM ONLY £600 TO
£40 MILLION IN 10 YEARS

In 2008, Julie Deane and her mother Freda started The Cambridge Satchel
Company at their kitchen table in Cambridge with a budget of only £600.

AT A GLANCE Since these humble beginnings, the company


has been on an unstoppable journey to success,
Odoo reduced
Users
15 from being featured in The Guardian Christmas overall
Industry
Gift Guide to being a blogger favorite and
having famous collaborations with brands such
manufacturing
Manufacturing
(Fashion)
as Vivienne Westwood, Comme des Garcons lead times
and many others.
while improving
Revenue
£12 Million However, this success has not come without customer service.
its challenges. Before Odoo, they were faced
Customer since with the need to streamline production planning in order to maintain efficiency
Feb 2017
in purchasing, planning and production. Cambridge Satchel started researching
software platforms that would enable the company to manage the entire production
process. Following extensive research, Cambridge Satchel identified Odoo as the
ideal solution.
APPLICATIONS
BENEFITS
Purchase
Odoo was used to streamline the production process, which helped the company in
many ways: it reduced lead times, stock holding requirements, and reduced overall
Invoicing
manufacturing time while improving customer service, which all led to a better cash
flow and a solid foundation for the future.
Inventory

Sales

Manufacturing

56
CSC Scientific
SAVING $25,000 A YEAR
BY LEAVING NETSUITE

Since 1889 CSC Scientific has provided equipment to solve measurement


problems. They provide solutions to Moisture Measurement problems, Particle
Size Determination difficulties, and the complexity of Liquid Property Evaluation.

AT A GLANCE CSC Scientific has come a long way since their


Employees first pharmacy in Chicago. It’s a well established Recreating their
14 and successful company that has been in current workflow
existence for over a century, producing and
Industry selling industrial instruments and equipment. with a flexible
Manufacturing
(Medical)
For several years, and up until April 2016, CSC solution like Odoo.
Scientific had been using Netsuite to cover all
Customer since of its business functions. However, when the
Feb 2016 company discovered that Odoo was able to deliver better functionality at a much lower
price, it seemed like an obvious choice.

APPLICATIONS
When CSC Scientific reached the renewal of their Netsuite subscription, they knew that
Sales it would be difficult to negotiate the price down to the amount they wanted to pay. They
were already convinced that Odoo was a cheaper option, and they wanted to recreate
Manufacturing their current workflow with a flexible solution like Odoo. The company implemented
the same apps that they were using with Netsuite and even took the opportunity ti add
Inventory a few more.

Project BENEFITS
After the expected implementation time, plus a few weeks of giving the team enough
Accounting time to learn the new procedures, CSC Scientific had accomplished the desired
functionality with Odoo. Additionally, they save $25,000 a year with Odoo’s fair pricing.
eCommerce

Website

Purchase

Fedex

UPS

57
Optimized Radiochemicals Applications
IMPLEMENTING WITHOUT
INTERRUPTING DAILY OPERATIONS

Optimized Radiochemical Applications, or ORA for short, is a world leader in the


conception and manufacturing of multipurpose radiochemistry synthesizers.
The synthesizers are being used for the production of radiopharmaceutical
drugs.

AT A GLANCE As a fast growing company, ORA realized the


importance of having a centralized information
It took 4 months,
Employees
12 system. Before becoming acquainted with Odoo, from the start
Industry
they were using a stand-alone stock management
software to manage their inventory and for all
of the analysis
Medical
other operations they used Excel spreadsheets. to the complete
Customer since
Jan 2017
However, they soon found that this system was
neither convenient or efficient enough.
transition.
ORA implemented and developed Odoo Online
Implementation and began working with their own dedicated Odoo consultant. The implementation
4 months
and transition to Odoo Online went smoothly and quickly with the help of the Odoo
functional consultants. ORA’s daily operations were not disturbed in the slightest.
To begin, their main focus was on Odoo CRM, Sales, Inventory and Purchases,
then in early 2017 they added Invoicing and they are now in the process of adding
Manufacturing.
APPLICATIONS
BENEFITS
Sales
Since ORA did not have time for managing IT infrastructure, they needed a hassle-free
Purchase solution, which they’ve now found with Odoo. Not only has the company’s efficiency
improved, but they have a central repository for all their customers, as well as a
Inventory streamlined workflow for sales and purchases. In addition they’re impressed by the
detailed and smart features of Odoo, such as being able to customize the quotations
CRM in order to include the products and their respective pictures.

Invoicing

Manufacturing

58
Engie M2M
DEPLOYED IN 150 HOURS

Engie M2M, is a subsidiary of the ENGIE Group, building global connectivity for
the internet of things.

AT A GLANCE Engie M2M is a relatively young company and Odoo runs all the
still actively searching for the most profitable
Employees
150,000+ business model for selling IoT technology.
activities of the
company and can
Revenue Since the whole company is very dynamic, they
$66.6 Billion
required a system that would allow them to
scale easily as the
Industry manage many different processes: company keeps
Telecom
1. Managing IoT devices (stock management
growing.
Customer since and serial numbers)
Nov 2017
2. Centralising CRM / Sales / Invoicing
3. Having subscriptions to manage recurring invoices
4. Connection to the backend that manages the IoT subscriptions and usage of
customers.
APPLICATIONS
As the activity started to grow, they needed a fast solution that would also follow
Sales them in their growth. The first phase was to deploy Odoo standard. The project was
fully deployed in less than 3 months and 150 hours of work.
Purchase
BENEFITS
Inventory Odoo runs all the activities of the company and can scale easily as the company keeps
growing.
CRM

Accounting

Manufacturing

Website

Subscriptions

Studio

59
Allianz
INCREASING THE CLOSED MISSIONS
MONTHLY RATE FROM 20% TO 80%

BDEXP is a branch of Europe’s #1 insurance company, Allianz. BDExp is a


Property Loss Adjuster that evaluates damages of buildings after incidents such
as fires, floods, etc. They do more than 5000 expertises per year.

AT A GLANCE BDEXP was working with a customized solution. But Odoo has
after only two years, they realized that the solution
Users
11 couldn’t follow their growth and the change they were revolutionized
undergoing. the company.
Industry For each challenge BDEXP had, Odoo provided a
Insurance solution.
Their customer service has drastically changed its pace. Five years ago, a request for
Customer since
Jul 2013 expertise would be answered within 5 days, compared to 24h today. The company
had no other choice than to accelerate its business in order to stay competitive.
Implementation BDEXP was looking to continuously shorten the delay.
3 months
€8,000
CHALLENGES & BENEFITS
Two years ago, 20% of the missions received by insurance companies were opened in
APPLICATIONS 24h. Today, 100% of the missions are confirmed within 6 hours! How? Thanks to Odoo
Sales Project, missions are automatically directed to the first stage. With the Kanban view
and the automated process, it’s easier for the employees to know their daily tasks.
Employees Because of the new solution, 80% of missions are closed within a month compared to
20% before using Odoo.
Inventory
Another challenge came from HR recruitment. The company was looking for a system
CRM that would give employees a new way to work. With the Online system, employees can
work while being away. This allows for a better balance between work and personal
Calendar life. In terms of reporting, BDEXP did not have a general view on their activities, the
number of missions in progress, or the number of employees onsite. This lack of
eCommerce overview is now settled with Odoo. Everything can be tracked.
Like many companies, BDEXP had to reduce their costs, especially by gaining work
Website space. With a tool like Odoo, going paperless gave an opportunity to move to a smaller
office. Last but not least, Odoo offered a new way of communicating, with partners
Accounting and customers. They can now be more proactive by providing clients information
through the website portal, easily monitoring their resources, and more. Odoo has
Purchase
revolutionized the company. Moreover, BDEXP knows that the tool is not limited and
can integrate more of their activities.
Project

Gamification

60
Florida Iron Doors
IMPROVING THE CUSTOMER
EXPERIENCE

Florida Iron Doors manufacture customize doors. From front entry doors to
exterior French doors, their handcrafted doors have successfully passed
hurricane tests and are since, one of the Iron Door vendors for Home Depot.

AT A GLANCE Business was booming and Florida Iron Doors was expecting more growth than ever
Users following their Home Depot sales. With a more elaborate and complex business,
10 Florida Iron Doors found that it was in need of a powerful integrated system that
could handle all business processes throughout the company. They felt that Odoo
Industry Online was a good fit for them.
Manunfacturing

Customer since With their fully integrated solution of choice, the days
Feb 2017 of data accuracy issues were behind them. Now they Florida Iron
have a complete information flow.
With Odoo CRM they could easily follow up with their
Doors is
customers as the CRM system allowed them to build thrilled with
APPLICATIONS and manage their pipelines.
their flexible,
Sales
With the integration between Odoo Sales and out-of-the-box
Manufacturing Odoo Inventory, all transfer of information from
the Sales Team to the Warehouse Team had been
solution
Inventory streamlined. This increased the overall efficiency, and
in combination with Odoo CRM, greatly improved their end customers experience.
CRM
BENEFITS
Studio They now have an integrated flow, from keeping track of leads, prospects and
customers with Odoo CRM, to managing quotations and invoices with Sales and
eCommerce Invoicing, managing their stock levels with Inventory, and their finances with
Accounting.
Website
Once the Odoo Online solution was fully implemented, Florida Iron Doors were
Accounting thrilled with their flexible, out-of-the-box solution, which they only made a few minor
customizations to. Overall they felt like they received a high quality solution, with
Purchase outstanding customer service for a reasonable price.

61
Tools for Healing
A FULLY INTEGRATED ECOMMERCE
FROM ORDER TO SHIPPING

“Tools for Healing” is a US based company that provides information to health


seekers about various healing tools and techniques. They also sell medical,
healthcare products on their eCommerce website.

AT A GLANCE For their eCommerce business, “Tools for


Employees Healing” used to manage operations with Odoo
7 Volusion Solution (eCommerce software that empowered
allows you to create your own online store)
Industry but they were facing challenges such as a time “Tools for
Retail
(Healthcare) consuming manual process, duplication of the Healing” to
entries, ineffective warehouse management, and
Customer since delays in the shipment of orders. manage their
Aug 2014
eCommerce
BENEFITS
Thanks to Odoo, the company benefited from operations more
great improvements throughout their entire smoothly than
business flow. Their process starts with the
automated entry of orders into the system, then ever before.
the orders are processed from the warehouse
and finally dispatched. A payment gateway was also integrated (authorize.net) for
APPLICATIONS their accounting. Lastly, shipping is managed with Odoo and customers receive a
notification regarding the stage of their orders.
Sales
The customization, integration and development by an Odoo partner, Bista Solutions,
Inventory empowered “Tools for Healing” to manage their eCommerce operations more
smoothly than ever before.
CRM

Accounting

62
GTT Europe
A FULL IMPLEMENTATION
IN 2 MONTHS

Operating since 2008, GTT Europe Limited has grown to become a leader in
‘Carrier Grade’ bespoke enclosure solutions within the IoT & M2M sectors.

AT A GLANCE GTT is a unique company as they don’t adhere


Users to the standard ‘one size fits all’ approach, but GTT wanted to
9 rather they work to better understand their
design a new
clients’ specific demands and, if needed, they
Industry support them through each stage of the product end-to-end
IT/Communication
development cycle.
manufacturing
Customer since Working with a number of technology companies
Dec 2016 around the world, allows their engineering team resource
to understand the diversity of M2M and IoT
planning system.
applications in depth. Thanks to this, they can
provide support from concept-of-approval to
cost-engineered mass production solutions, and this, throughout the entire product
life cycle.
APPLICATIONS
GTT wanted to design a new end-to-end manufacturing resource planning system.
Sales
The company was undergoing a vast growth and they needed to rapidly address the
situation before it got out of hand. They evaluated Odoo and benchmarked it against
Manufacturing
other systems on the market, and it seemed to be the most flexible and intuitive
solution for their business.
CRM

An Odoo Gold partner, Smart IT, was chosen to guide them during their implementation.
They quickly understood GTT requirements and the new system was implemented in
just 8 weeks. It was the boost they needed to improve the way they worked, and that
resulted in a better service for their clients.

63
The Watermark Collection
REPLACING HUNDREDS OF
SPREADSHEETS

The Watermark Collection is a pioneer of sophisticated brassware with a rich


history dating back to 1976.

AT A GLANCE The Watermark Collection specializes in


Users unique faucets, showers and bath accessories.
Before Odoo, it
9 Everything is manually done in the Watermark was impossible to
factory, from picking up the carefully selected
Industry brass, to assembling by hand the myriad of
keep track of the
Manufacturing
finished parts. Every single part goes through KPIs.
Customer since a thorough process of hand polishing, plating
Jan 2016 and spraying that can take the artisans several
days before they are considered ready to proceed to the assembly team.

The Watermark Collection company manufactures everything in Brooklyn, New


York, then resells the products under their own brand from the U.K.. The company’s
main customer base is currently located in Europe and the U.K., but they are quickly
expanding into Asia and The Middle East as well. The Watermark products have a
strong brand name and you can find their high quality products all around the world;
from Trump Park Avenue in New York, to The Ritz Carlton in Shanghai.
APPLICATIONS
Before Odoo, Watermark used to organize their data using various excel spreadsheets.
Sales In fact, hundreds of spreadsheets were being passed around the company without
any integration.
Inventory
The Watermark Collection was facing several issues: it was difficult to manage
CRM information, mistakes were common, there were problems with selling and
purchasing in different currencies and it was impossible to keep track of their KPIs.
Invoicing To be able to face these issues they were looking around for a system that could meet
their requirements. In Odoo they found a solution that could cater specifically to their
Purchase needs, and at a reasonable price.

64
Bertinchamp
FAMILY BREWERY GOES FROM 0 TO
1 MILLION BOTTLES IN 3 YEARS

The Bertinchamps brewery is a family business founded in 2013. Their ultra


modern fermentation tanks brew up to 6,000 Hectoliters. The brewery grew
from nothing to 1 million bottles in 3 years.

AT A GLANCE After three successful years of brewing artisanal


beers, the Bertinchamps brewery realized it was The system
Users
7 time to take the family business to the next level works great as
and transform it into an integrated business. Their
Industry entire system, apart from accounting, was paper- a motivational
Food & Drinks
(Brewery)
based and with the growing business it was getting tool for the
increasingly difficult to manage. The company was
Customer since struggling to keep an eye on their sales and order salespeople.
Dec 2015 tracking in a timely manner, creating inefficiency in
preparing orders.
Implementation
6 weeks
Bertinchamps needed a flexible solution with a quick and easy implementation time,
€2,500
and turned to Odoo Online for a solution.
Bertinchamps uses Odoo every single day. The software has become an integral part
of their operation as it allows more efficient organization of daily operations, as well
as the ability to schedule meetings anytime and from anywhere. The salespeople can
enter orders directly into the system and the brewery will receive them immediately.
Now both sides know exactly what has been sold, when it was sold, and how the sale
APPLICATIONS
is progressing.
Sales
BENEFITS
CRM The system works as a great motivational tool for the salespeople. Everyone can now
clearly see how much they’ve sold and how far they are from meeting and surpassing
Inventory their monthly target. The use of the reporting function assists Bertinchamps in
forecasting production and determining seasonal cycles. For instance, it showed them
Invoicing that their grapefruit beer sells more during the warmer months and is therefore not
ideal for year-round production.
Calendar

Contact

Purchase

65
Villa Lagoon
SELLING BY SQUARE METER,
TRACKING PER UNIT

Lundy Wilder and Dave Perry share a passion for cement tile. Based in the US
Gulf Coast, they serve clients world-wide. Villa Lagoon Tile has tile makers in
several countries which provide tile for residential and hospitality projects
everywhere.

AT A GLANCE Villa Lagoon was established in 2008 when


Users founder and CEO, Lundy Wilder, was Sales order time
7 researching tile designs for her own Gulf Coast was reduced from
home in Alabama. During this process, Wilder
Industry
Manufacturing realized how cement designed tiles, though still 30 minutes to a
widely popular across the globe, were virtually minute.
Customer since unknown in the United States and difficult to
Oct 2017 source locally. Rather than turning to imports
for her home design, Wilder saw this as a potential business opportunity, and as a
way to source the tiles for her personal project. During this process she founded Villa
Lagoon Tile. From their humble beginnings in 2008, Villa Lagoon now boasts large
APPLICATIONS international clients such as Disney Resorts in Shanghai and Hong Kong, and a casino
in Macau. Locally, they have worked in projects of all shapes and sizes, from small
Sales
residential apartments to large hotels.

CRM
Just like many small-medium size business, before finding Odoo, Villa Lagoon Tile
managed their inventory through Google Doc spreadsheets. However, they knew that
Inventory
this was not sustainable for growth and the idea of having a fully integrated solution,
with a low entry cost caught their attention.
Studio

Contacts The big challenge was figuring out a way to allow customers to buy tiles per square
foot while tracking the items internally by unit. Odoo made this possible to achieve
Purchase and they can now see what is selling the most based on how they want to measure
their products.
Accounting The Sales app also solved an issue of time. With Odoo, creating a Sales Order took
only a minute, compared to the 30 minutes previously. With all this control at their
fingertips, they could save money from unnecessary purchases and helped them
better forecast the future demand.

66
Lumos
REPLACING NETSUITE

Lumos is focused on breaking any barriers to making clean energy available


for all. They are a company dedicated to combining a beautiful design with a
mission to make the world a better place. Their work has won them numerous
awards.

AT A GLANCE In 2006 Lumos Solar launched their


Previously, Lumos
Users business and since, have become one of
7 the longest lasting solar companies in the was using Netsuite,
Industry
United States. Despite the turbulent nature
but found it was
of the industry, Lumos has demonstrated
Manufacturing
continuous success for over eleven years. expensive and not
Customer since Their work spans from residential housing
particularly easy to
Feb 2016 installations to university campuses to
stadiums - including the stadium which work with.
housed Superbowl LI. By focusing solely on
making beautiful solar structures, they’ve managed to carve out an incredible niche
APPLICATIONS for their company, combining aesthetic with functionality.

Sales
Previously, Lumos was using Netsuite as their CRM and ERP solution, but found it was
very expensive and not particularly easy to work with.
CRM

Odoo aligns with their lean philosophy. With Odoo, you only choose the apps you
Inventory
require for your business, “We don’t like to pay for things we don’t need, and that’s
something we liked about Odoo, we don’t have to buy this whole gigantic thing we
Studio
don’t use.” Lumos leverages only the programs that they need, creating a lean solution
that conforms to their current business methodology as well as their budget.
Manufactuing

Purchase

Accounting

Website

eSign

67
Exki
MANAGING 80 RESTAURANTS

EXKI is a Belgian based chain restaurant serving fresh and healthy food. Eighty
restaurants are located in Belgium, France, Luxembourg, The Netherlands and
Italy. Recipes are made out of tasty fresh products to eat-in or take-away.

AT A GLANCE Exki was using a proprietary software, but it could


Employees only manage the ordering processes.
Every day,
501-1000 1200 purchases
One of the main aspects that interested Exki in
Industry Odoo is the possibility to expand over time and
are sent
Food & Drink
to use it in other departments of the company. automatically to
Revenue
€128 Million The integration of data between all apps and
the 20 suppliers.
departments is a very important functionality for
Customer since Exki.
Mar 2011
Each restaurant needs to order products and fresh food everyday for the day after.
Because it’s fresh, products don’t have a long conservation period. This means that
supply chain is tight and the ordering system has to be stress resistant.

APPLICATIONS
BENEFITS
Sales Odoo is mainly used for the ordering system. Eighty restaurants use Odoo with 200
users (including in the restaurants, offices and suppliers who can enter the system to
Employees take orders).
Exki manages around 1200 purchases per day which are automatically sent to their
Inventory 20 suppliers. This is the core business of EXKI.

CRM

Email Marketing

eCommerce

Website

Invoicing

68
Elton Group
HAVING A 360° VIEW
OF THEIR BUSINESS

Established over 70 years ago in Melbourne, Australia, Elton Group is a


supplier of high quality Interior Architectural Products. A commitment to being
environmentally sustainable is central to each of their products and is a criteria
for selecting new products to join their portfolio.

AT A GLANCE Elton Group was running their business with


Employees basic accounting software, Excel spreadsheets to Doubling the
6 fill the gaps, and hand written official documents existing admin
like delivery dockets. Elton Group wanted to
Industry replace these different independent systems staff to keep the
Retail
with one integrated package which provided a current solution?
solid platform for future expansion.
They knew they
For more control, both from a workflow and had to make a
financial perspective, there were several areas
of the business that had to be integrated. A move.
APPLICATIONS complex method of keeping stock in different
units of measure, always led to compromises in the past, resulting in poor stock
Sales
management.

CRM
To maintain their current solution, they would need to at least double their
administrative staff and this was not a feasible option for them.
Inventory

After some business analysis, Willdoo, an Odoo Gold Partner advised Elton Group
Purchase
to use specific modules of Odoo: CRM, Stock & Warehouse, Sales, Purchasing,
Accounting, as well as a couple of custom modules. Having a solution like Odoo in
Accounting
their everyday processes brought big changes. With a 360 view of their business, they
had a better sales analysis and an easier communication with customers. Odoo has
the ability to accompany Elton Group in their growth.

69
S2Media
MEETING FDA’S REGULATIONS

The mission of S2 Media is to provide quality prepared microbiological culture


media to all industries. Their vision is to be recognized as a leading provider of
microbial culture medium.

AT A GLANCE
Users
Right out of the gate, this team knew that S2 Media had to
they needed some kind of ERP system to
9 track every process. This system needed work with upwards
Industry
several things: to have full traceability for of 5 different
Medical Retail all of the materials that go into the product,
information on where each product was vendors to meet
Customer since
Aug 2014
stored, timestamps on when and where their front and back
they went out, etc. Having a system that
met FDA regulations and processed orders of house system
quickly was absolutely essential. needs.
S2 Media also needed to implement
APPLICATIONS
systems to account for other aspects of their business like accounting, sales, and
Sales CRM. For end-to-end traceability they needed an integrated system that passed
information through every link of the supply chain. All of these requirements meant
Purchase that S2 Media might need to work with upwards of five different vendors to meet
their front and back of house system needs.
Inventory
Today, S2 Media uses Odoo for a multitude of processes including inventory,
CRM manufacturing, accounting, purchasing, sales, and CRM. Their new system creates the
manufacturing order and deliverables, drives the inventory requirements, and runs
Accounting all of the financials in tandem without having to do redundant data entry. Lot and
serial traceability in the Manufacturing app have been the most seamless aspects of
Manufacturing their workflow.

BENEFITS
Anytime they receive either an ordered or manufactured product or material, the
system automatically updates the batch number. Automating this task with Odoo
greatly simplified their operational complexity. Odoo takes care of the back-end
challenges of running the business so that S2 Media can focus on addressing the
needs of their customers.

70
Les Jeux de Loïc
THE PROOF OF ODOO’S SIMPLICITY
AND EASE OF USE

The specialty store, Les Jeux de Loïc, was founded in 2014, is targeted towards
people of all ages, with products that are meant to appeal to anyone from birth
to adulthood. Loïc’s real passion is rare board games and old school games,
such as those made out of wood.

AT A GLANCE Loïc and his wife make a great team for running a
small business. Loïc, a self learner/entrepreneur
They found the
Employees
2 and his wife, an accountant. solution to be
Industry
However, they found that there were some
aspects that could still be improved such
very intuitive and
Retail
as, inventory (the previous method, using they quickly got
Customer since
Jun 2016
spreadsheets, was overly time consuming),
game rental management (they struggled to
involved in the
properly track their rentals) and the loyalty system.
Implementation program (nuisance to handle and keep up to
1 month
€1,200 date manually).

Once they came across Odoo, they found the solution to be very intuitive and they
quickly got involved in the system and its functions. Being motivated learners, they
APPLICATIONS were already quite familiar and capable of working with Odoo before receiving any
assistance from an Odoo consultant. With their type of mentality and Odoo’s user
Sales
friendly interface, the implementation process was very easy.

Purchase
BENEFITS
They had already managed to import all the data they needed to Odoo on their own,
Inventory
and they’d done most of the configuration as well. They implemented their apps in
two phases, starting with Odoo CRM, Purchase, Inventory, Point of Sale (POS), and
CRM
then Odoo Accounting.
Accounting
Since they became Odoo users in 2015, they’ve used it to manage all their activities
and have done so without encountering any bumps in the road. Les Jeux de Loïc are
a perfect example of how enthusiasm and good collaboration can result in an easy,
quick and effective implementation.

71
Wireless Cable
REDUCING EXPENSES BY 64%

Wireless Cables Inc.’s objective is to make quality products that use Bluetooth
technology in order to eliminate the difficulties, inconveniences, and costs
associated with connecting devices by cables or wires.

AT A GLANCE Back-end processes had always been a big


Employees challenge for Wireless Cables Inc. Before With the saved
2 implementing Odoo, Wireless Cables was
juggling a multitude of non-integrated tools
time, the CEO was
Industry such as customer online purchasing, website able to publish
IT/Communication
management, payment processing, product
shipping through various carriers, bookkeeping,
an average of 2
Customer since
Oct 2015 payroll processing, manufacturing ordering etc. technology articles
Keeping the data and logs consistent was a
nightmare with manual double-entry data
per month.
management. The company faced a challenge
APPLICATIONS dealing with a website and eCommerce function that integrated with QuickBooks. After
Sales years of QuickBooks related difficulties, they sought an integrated solution that would
save them time and keep all of these processes organized within a single interface.
Expense
Odoo helped create a professional front-end for Wireless Cables’ web presence, with
Inventory online website editing to quickly add content and product updates in real-time.
By adding eCommerce to their database, shopping, payment processing, and shipping
CRM are all made easy and enjoyable for their customers. Additionally, the integration of
the Odoo marketing tools with other apps added the possibility for inter-app analytics,
eSign saving time and enabling them to gain greater insight on their metrics and sales trends.
The largest back-end challenge that they faced was related to statement reconciliation.
eCommerce
BENEFITS
Website Odoo was able to simplify the back office work. They were able to reduce their expenses
for back office management and bookkeeping by 64%. This gave them the ability to
Accounting focus more on communicating with their customers. With the saved time from an
intuitive software solution, the CEO was able to publish an average of 2 technology
Purchase
articles per month, keeping him more engaged with his industry and less focused on
data management.

72
La Ruche aux Lots
ONE PLATFORM TO SYNCHRONIZE
ONLINE SALES

La Ruche aux Lots is a company that specializes in selling beads, pearls and
accessories for handcrafted jewelry and sells their products mainly on eBay.

AT A GLANCE This organization was facing many key


Employees challenges from manual order processing. Eliminating the risk
1 These included: slow sale processes, risks of selling items out
of error, no way to analyze and report, and
Industry
because of their large selection of products, of stock.
Retail
they faced difficulties maintaining real time
inventory. They were also limited by the fact that they only sell their products through
one online channel: eBay.

Thanks to the eBay connector, the implementation of Odoo was fast and simple.
Moreover, La Ruche aux Lots took the opportunity to integrate its Magento website
APPLICATIONS with Odoo. Implementing both eBay and Magneto with Odoo provided a single login
to handle multiple online stores, which allowed for a complete integrated view of the
Sales
entire business.
Inventory They were then able to manage the sales, purchases, inventory, accounting, shipping,
Magento and eBay stores in the same system.
Purchase
BENEFITS
Accounting Odoo helped the company eliminate the risk of selling out of stock items. Thanks to
Odoo, their manual processes were reduced and their efficiency was increased by
20%.

Their work environment has become noticeably more dynamic and target-driven now
that they have access to real-time reporting.

73
Vinoshare
FOCUSING ON SALES
RATHER THAN ADMINSITRATION

Founded in 2013, Vinoshare is a Hong Kong based wine importer focusing on


high quality Spanish wine.

AT A GLANCE Vinoshare Company Limited has been devoted


Employees to promoting Spanish wine culture in the Asian Matthew can
1 market since 2013. It is a Hong Kong based wine easily check the
importer that aims to provide the best possible
Industry Spanish wines to those customers who crave stock levels on his
Retail
it. All wines are carefully selected and shipped phone.
directly from the wineries.

With a steady growth in Spanish wine consumption in the Asian market, Vinoshare
has engaged in retail and wholesale of a wide selection of Spanish wines that can be
divided into different styles and regions. The goal is for people in Asia to remember
APPLICATIONS the name Vinoshare, when thinking about where to get good Spanish wine.
Sales
Odoo helps Matthew, the owner and sole employee of Vinoshare, to automatically
CRM manage his sales orders and inventory. Whenever Matthew receives an order from
his clients, he can easily check the stock levels on his phone and even send his
Inventory client a quotation instantly. Now, Matthew is able to focus his energy on sales, and
further development of the market, rather than spending time on management and
Purchase bookkeeping.

Manufacturing

74
ODOO AWARDS

2018 “Enterprise of the Year” by Ernst & Young. (Finalist)

2018 BelCham Award fo “The Most Promising Company of the year”. (Winner)

2018 Trends Gazelle Award - SME category.

2015 Fabien Pinckaers is elected “Top Manager of the year” by Le Soir.

2015 Bossie Award for the Best Open Source Solution.

2013 “Entreprise Prometteuse” by Ernst & Young. (Winner)

2013 Bossie Award for the Best Open Source Solution.

2013 Linux New Media Award for The Best Open Source solution compatible with European
Accounting Systems.

2013 Trends Gazelles Award.

2012 Bossie Award for the Best Open Source Solution.

2012 Highest-ranked Belgian company in the Deloitte Technology Fast50 Benelux (growth of
1,549% in the past 5 years).

2011 INSEAD Innovator Award.

75
3.7 million happy users

Making companies a better place


One app at a time

Вам также может понравиться