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NPD4686-00 RU

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(, , ,
) Seiko Epson Corporation.
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Seiko Epson Corporation
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( )
, Seiko Epson Corporation.
Seiko Epson Corporation , -
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EPSON (Original EPSON Products) , EPSON (EPSON Approved Products).
Seiko Epson Corporation , -
, ,
, Seiko Epson Corporation (Epson Approved Products).

EPSON , EPSON EXCEED YOUR VISION EXCEED YOUR VISION


Seiko Epson Corporation.

PRINT Image Matching PRINT Image Matching Seiko Epson Corporation.


Copyright 2001, Seiko Epson Corporation. .

Intel Intel Corporation.

PowerPC International Business Machines Corporation.


Epson Scan JPEG (Independent JPEG
Group).
libtiff
Copyright 1988-1997 Sam Leffler
Copyright 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics
may not be used in any advertising or publicity relating to the software without the specific, prior written
permission of Sam Leffler and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Microsoft , Windows Windows Vista Microsoft Corporation.

ABBYY ABBYY FineReader ABBYY

Software House.

Apple , Macintosh , Mac OS OS X Apple Inc.

Adobe, Adobe Reader, Acrobat Photoshop Adobe System Incorporated,


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:
. Epson
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Copyright 2012, Seiko Epson Corporation. .

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Home Mode
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Office Mode
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Professional Mode
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Web- . . . . . . . . . . 109

EPSON. . . . . . . . . . . 109
Epson. . . . . . . . . . . . . . 109
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Help for Users in Vietnam. . . . . . . . . . . . . . . . 112
Help for Users in Indonesia. . . . . . . . . . . . . . . 112
Help for Users in Hong Kong. . . . . . . . . . . . . . 113
Help for Users in Malaysia. . . . . . . . . . . . . . . . 113
Help for Users in India. . . . . . . . . . . . . . . . . . 114
Help for Users in the Philippines. . . . . . . . . . . 115


web- Epson.
http://www.epson.eu/Support ()
http://support.epson.net/ ( )
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Windows XP Windows XP Home Edition, Windows XP Professional x64 Edition Windows XP


Professional.
Mac OS X Mac OS X 10.5.8, 10.6.x 10.7.x.


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Epson Photo Quality Ink Jet Paper

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plain papers ( )

Epson Bright White Ink Jet Paper*

plain papers ( )

Epson Premium Glossy Photo Paper*

Epson Premium Glossy

Epson Matte Paper Heavyweight*

Epson Matte

Epson Photo Quality Ink Jet Paper*

Epson Matte

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Printing preferences ( ).
Windows Vista:
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Select printing preferences ( ).
Windows XP:
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taskbar ( )
taskbar ( ), Printer
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Epson Scan.

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Document Type ( ).

Image Type ( ).

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Epson Scan.
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Image Type ( ).

Size ().

Resolution ().

Scan ().

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49

Professional Mode (
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Professional Mode ( )
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Epson Scan.
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50

Professional Mode ( ) Mode ().

Document Type ( ).

Reflective () Document Type ( ),


Photo () Document () Auto Exposure Type ( :).

Image Type ( ).

Resolution ().

51

Preview () . Preview
() .
& . 52

Target Size
( ). ,
, Target Size ( ).

, .
& . 42
:

Name (), .
Epson Event Manager.
. Epson Event Manager.

Scan ().

File Save Settings ( ) Type ()


OK.
:
Show this dialog box before next scan (
) , Epson Scan ,
File Save Settings ( ).




Preview ().
.
Normal ()
.
.
Thumbnail () .
Epson Scan ,
, , .

52

:
, ,
.

Epson Scan
.

Preview
(), .
Preview (),
.

Preview () Preview ().

. Epson Scan.


,
, .
- .
, ,
, .
.

,
.
.
,
Document Size ( ).
,
.
.

53


.
, ( 50 .)
, .
.
. .

.
.
.
.

:

, Shift .

, Shift
.

, All () Preview ()
. .

54



Epson Scan.
& . 40

Home Mode ( ) Mode ().

Document Type ( ) Magazine ().

Preview ().

, .
. Epson Scan.

55

Scan ().

Type () PDF, OK.


.

56

PDF-
Epson Scan.
& . 40

Professional Mode ( ) Mode ().

Preview ().

, .
. Epson Scan.

57

Scan ().

Type () PDF, OK.


:
Show Add Page dialog after scanning (
) , Epson Scan Add Page
Confirmation (. .).

Epson Scan .

, Add page ( ).
, .
, 8.

58

Edit page ( ) Save File ( ).


Edit page (
)

, .
Editing Page ( ) ,
, .
. Epson Scan.

OK, .
Save File ( )

, .

PDF-.

59


Epson Scan.
& . 40

Home Mode ( ) Mode ().

Document Type ( ) Photograph ().

Preview ().

, .
. Epson Scan.

60

Scan ().

Type () JPEG, OK.


.


Epson Scan
.
TWAIN-
.


Windows:
EPSON Scan .
, Start () > All Programs ( ) Programs
() > EPSON > EPSON Scan > EPSON Scan.
Mac OS X
Applications () > Epson Software > EPSON Scan.


Help () Epson Scan.

61


:
.

Epson Event Manager


- .
,
.


Windows:
Start () > All Programs ( ) Programs ()>
Epson Software > Event Manager.
Mac OS X:
Applications () > Epson Software, Launch Event
Manager.


Windows:

Mac OS X:
menu () > Help () > Epson Event Manager Help ().

ABBYY FineReader
,
.

.

,



, 8

. ABBYY FineReader.

62


Windows:
Start () > All Programs ( ), Programs () >
ABBYY FineReader > ABBYY FineReader.
Mac OS X:
Applications (), ABBYY FineReader.

63


,



.
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.
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& . 104
Epson Epson. Epson
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64

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Nozzle Check (
) .

Nozzle Check ( ) (
Windows)
Nozzle Check ( ) .

, .

, A4.

taskbar ( ), Nozzle
Check ( ).
, , .
& taskbar ( ) . 25

, .

Nozzle Check ( ) ( Mac OS


X)
Nozzle Check ( ) .

, .

, A4.

Epson Printer Utility 4.


& Mac OS X . 25

Nozzle Check ( ).

70

, .


,
, .
Head Cleaning (
)
.
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Nozzle Check ( ), ,
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,
Power Ink Flushing ( ).
& . 73

, .

Head Cleaning ( ) (
Windows)
Head Cleaning (
).

, .

, .

taskbar ( ), Head
Cleaning ( ).
, , .
& taskbar ( ) . 25

71

, .

Head Cleaning ( ) ( Mac


OS X)
Head Cleaning (
).

, .

, .

Epson Printer Utility 4.


& Mac OS X . 25

Head Cleaning ( ).

, .


,
, , Print Head Alignment (
) .
. .
:
y, Print Head Alignment ( )
.

Print Head Alignment ( )


( Windows)
Print Head Alignment
( ).

, .

, A4.

72

taskbar ( ), Print
Head Alignment ( ).
, , .
& taskbar ( ) . 25

Print Head Alignment ( )


( Mac OS X)
Print Head Alignment
( ).

, .

, A4.

Epson Printer Utility 4.


& Mac OS X . 25

Print Head Alignment ( ).


Head Cleaning ( )
, ,
.
Power Ink Flushing ( )
.
:
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. ,
.
, .

73

:
.
, Head Cleaning ( )
.

.
.
Epson .
, ,
Epson, .

Power Ink Flushing ( )


, , .
, .
, Epson.

Power Ink Flushing ( )


Windows
Power Ink Flushing ( )
.

, .

, .

.
& Windows . 24

Maintenance (), Power Ink Flushing


( ).

, .

Power Ink Flushing ( )


Mac OS X
Power Ink Flushing ( )
.

, .

, .

Epson Printer Utility 4.


& Mac OS X . 25

74

Power Ink Flushing ( ).

, .


,
.
.
. .
.

Windows

.
& Windows . 24

Maintenance (), Printer and Option Information


( ).

Power Off Timer ( ) Off (), 30 minutes (30


), 1 hour (1 ), 2 hours (2 ), 4 hours (4 ), 8 hours (8 ) 12 hours (12 ).

OK.

Mac OS X

Epson Printer Utility 4.


& Mac OS X . 25

Printer Settings ( ). Printer Settings (


).

Power Off Timer ( ) Off (), 30 minutes (30


), 1 hour (1 ), 2 hours (2 ), 4 hours (4 ), 8 hours (8 ) 12 hours (12 ).

Apply ().

75

Printer and Option Information ( ) Maintenance


() ( Windows) Epson Printer Utility 4 ( Mac OS X).



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78

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79

Epson Driver and Utilities ( Epson)


Epson Easy Photo Print
Epson Event Manager
:
Epson Easy Photo Print .

Windows

Windows 7 Vista: Control Panel ( ).

Windows 7 Vista: Uninstall a program ( ) Programs


().

Windows XP: Start () Control Panel ( ).

Windows XP: Add or Remove Programs (


).

Mac OS X

Macintosh HD.

Epson Software Applications ()


.

:
Applications () , .

, , System Preferences (
) Apple, Print & Scan ( ) ( Mac OS X 10.7)
Print & Fax ( Mac OS X 10.6 10.5). Printers ().


, , , ,
Software Select ( ).


, ,
, .

80

, , . .
& , . 79

Windows
:
Windows 7 Vista ,
.

Windows XP Computer Administrator (A


).

.
Windows 7 Vista: Control Panel ( ).
Windows XP: Start () Control Panel ( ).

.
Windows 7 Vista: Uninstall a program ( ) Programs
().
Windows XP: Add or Remove Programs (
).

, ,
.

.
Windows 7: Uninstall/Change (/) Uninstall ().
Windows Vista: Uninstall/Change (/) Uninstall (),
Continue () User Account Control (
).
Windows XP: Change/Remove (/) Remove ().
:
5 ,
OK.

, Yes () Next ().

81

, .

. I
want to restart my computer now ( ) Finish
().

Mac OS X
:
Uninstaller.
:
http://www.epson.com
, - Epson.

Computer Administrator
( ).
,
.

Uninstaller Mac OS X.

, ,
.

Uninstall ().

, .

Uninstaller, Applications ()
Mac OS X, , ,
Trash ().
:
, Print & Scan ( )
( Mac OS X 10.7) Print & Fax ( ) ( Mac OS X 10.6 10.5)
- remove.

82


: ,
.
,
, , EPSON
Status Monitor. . .
, ,
, , ,
.
.
& . 29


, Status Monitor .
, ,
Epson . ,
.
, , Epson,
.

Windows
EPSON Status Monitor 3:
Windows.
. :
& taskbar ( ) . 25
, Maintenance ()
EPSON Status Monitor 3.

83

EPSON Status Monitor 3, :

:
EPSON Status Monitor 3 , , Maintenance
() Extended Settings ( ). Extended Settings (
) Enable EPSON Status Monitor 3 ( EPSON Status Monitor
3).

EPSON Status Monitor 3 :


Technical Support ( ):
Technical Support ( ), web-
Epson.
Print Queue ( ):
Windows Spooler, Print Queue ( ).

Mac OS X
EPSON Status Monitor, .

Epson Printer Utility 4.


& Mac OS X . 25

84

EPSON Status Monitor. EPSON Status Monitor.

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& . 88

& . 88

87

& . 88

& . 88

& . 89

& . 89


, ( )
.
, .
& . 71
Epson.
, , , ,
.
& . 18
, .
& . 76


, ( )
.
, .
& . 71
Print Head Alignment ( ).
& . 72

88

Windows High Speed ( ) More Options


( ) . . .
Mac OS X Off () High Speed Printing ( ).
High Speed Printing ( )
: System Preferences ( ), Print & Scan ( ) (
Mac OS X 10.7) Print & Fax ( ) ( Mac OS X 10.6 10.5), (
Printers ()), Options & Supplies ( ), Driver ().
, , , ,
.
& . 18
, .
& . 76


, .
, .
Windows: Main () Grayscale ( ).
Mac OS X: Grayscale ( ) Print Settings ( )
Print () .
. .
.
Windows More Options ( ).
Mac OS X Color Options () Print ().
. .
, .
& . 71
, Power Ink
Flushing ( ) .
& . 73
Epson , Epson.


Epson , Epson.
, ,
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.
, , .
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.

89

,
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& . 18
.

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& . 71
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& . 72
, .
& . 76
, .
& . 76


.
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.
& . 80


, .
& . 19
& . 21
. ,
.
& . 106

90

, .
Windows Main () .
Mac OS X Page Setup (. .) Print ().
.
& . 80


, .
& . 19
& . 21
Main () Quality () Draft
() (Windows), Fast Economy ( ) Print
Quality ( ) Print Settings ( ) ( Mac OS X), .


, .
.
& . 76


Windows Mirror Image () More Options (
) Mirror Image () .
Mac OS X Mirror Image () Print Settings ( )
Print () Mirror Image ()
.
. .
.
& . 80


, .
Windows Main () .
Mac OS X Page Setup (. .) Print ().
Windows: Skip Blank Page ( ), Extended
Settings ( ) Maintenance () .
Mac OS X On () Skip Blank Page ( ).
Skip Blank Page ( ) : System
Preferences ( ), Print & Scan ( ) ( Mac OS X 10.7)
Print & Fax ( ) ( Mac OS X 10.6 10.5), ( Printers ()),
Options & Supplies ( ), Driver ().

91

.
& . 80


,
.
, .
& . 76
.
& . 80


, , , ,
.
& . 18
Windows: Main () Quality
().
Mac OS X Print Quality ( ) Print Settings
( ) Print () .
& Windows . 24
& Mac OS X . 25
.
,
.
. ,
30 , . (
.)
.
.
& . 80
, , . :
& ( Windows) . 95



.
.

92

. .
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.
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( ).
& . 17
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& . 85
, .
.


H
.
Epson ,
( ).
& . 17
, .
, . ,
.
, .
& . 105
, , .
, Copies ()
.
Windows Copies () Main () .
Mac OS X Copies ( ) Print ().


, .
. .


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, , .
& . 85
, , .
.

93

:
.



P, , .
, .
, .


. ,
.
USB, ,
USB.
USB .
- , ,
USB.
USB, , USB
.
, , .
, .
.
Windows Windows Spooler.
& . 29
.
& . 80

94

( Windows)
Extended Settings
( ). Extended Settings ( )
Maintenance () .

95

.
High Speed Copies ( )
Always spool RAW datatype ( RAW)
Page Rendering Mode ( )
Print as Bitmap ( )
. .



,
Standard () (Windows) Normal () (Mac OS X),
. Quiet Mode ( ),
.

96

Windows: Main () Quiet Mode ( ).


Mac OS X On () Quiet Mode ( ). Quiet Mode
( ), : System Preferences ( ), Print &
Scan ( ) ( Mac OS X 10.7) Print & Fax ( ) ( Mac OS X 10.6
10.5), ( Printers ()), Options & Supplies ( ),
Driver ().

97


,
-
, .
, . ,
, .
.
, .
. .


, .
, .
,
.
,
.
, ,
.
Windows
Epson Scan EPSON Scan Select Scanner ( ),
, .
Mac OS X
Epson Scan Applications () Select Scanner (
), , .
USB
USB.
USB. ,
.
, .
, , .
, ,
, .
& . 80

98


:
, .

, .
& Epson Event Manager . 62
, Epson Scan Epson Event Manager .
Keep Blocking ( ) Windows Security Alert
( Windows) Epson Software,
Epson Event Manager.
& Epson Event Manager . 99
Mac OS X:
, , .
Epson Scanner Monitor Applications (),
.

Epson Event Manager

Start () , Control Panel ( ).

.
Windows 7:
System and Security ( ).
Windows Vista:
Security ().
Windows XP:
Security Center ( ).

.
Windows 7 Windows Vista:
Allow a program through Windows Firewall (
Windows).
Windows XP:
Windows Firewall ( Windows).

.
Windows 7:
, EEventManager Application Allowed
programs and features ( ).

99

Windows Vista:
Exceptions () , EEventManager
Application Program or port ( ).
Windows XP:
Exceptions () , EEventManager
Application Programs and Services ( ).

OK.

, Epson
Scan
TWAIN- , Adobe Photoshop Elements,
, Scanner () Source ().
TWAIN- ,
Adobe Photoshop Elements, TWAIN-
.
& . 80


USB ,
USB.
USB, , .
& . 104
.



,
.
& . 42



,
.
, . , Document
Type ( ) Image Type ( ) .

100


Office Mode ( ) Home Mode ( ) Text
Enhancement ( ).
Threshold ().
Home Mode ( )
Image Type ( ) Black&White (-),
Brightness () Threshold ().
Office Mode ( )
Image Type ( ) Black&White (-),
Threshold ().
Professional Mode ( )
Black & White (-) Image Type ( )
+(Windows) r(Mac OS X) Image Type ( ).
Image Option ( )
Threshold ().
.


(OCR)
. ,
.


( )
.

.
, .
Descreening ( ).
Professional Mode ( )
.

101

, ,

, .
& . 76



Full Auto Mode ( )
Home Mode ( ) Professional Mode ( ),
6
, .
, Office Mode ( ),
Home Mode ( ) Professional Mode ( ),
3 ,
.


20 .

102


.
Office Mode ( ), Home Mode ( )
Professional Mode ( ) ,
.


Configuration (), Preview (),
Auto Photo Orientation ( ). .


, , Epson Scan.
Configuration (), Other () Reset All (
).

103

Black ()

T6641

Cyan ()

T6642

Magenta ()

T6643

Yellow ()

T6644

:
c
Epson, ,
, Epson.

Black (), Cyan (), Magenta (), Yellow ()

:
-20 40 C
1 40 C
:*
-16 C

* 3 25C.


Windows

Windows 7 (32-, 64-), Vista (32-, 64-), XP SP1


(32-), XP Professional x64 Edition

USB

Mac OS X

104

Mac OS X 10.5.8, 10.6.x, 10.7.x

USB

:
UNIX File System (UFS) Mac OS X .


:
.

L110/L210: 6
L300/L350: 11

:

, EPSON , EPSON.

, .

, .
, .

A4 210 297
10 15
13 18
A6 105 148
A5 148 210
B5 182 257
9 13
13 20
20 25
16:9 wide size (102 181 )
100 148
Letter 8 1/2 11
Legal 8 1/2 14

105

, Epson

( )

0,08 0,11

( )

64 /2 90 /2

#10 4 1/8 9 1/2


DL 110 220
C6 114 162

75 /2 90 /2

3,0

3,0

3,0

5,0

3,0

21,0

:

, .

106

(CIS)

5100 7020 600 dpi


.

216 297 ; A4 US letter

600 dpi ( )

504800, 7200 9600 dpi

1200 dpi ( )

(504800 dpi 1 dpi)


16 / ()
8 / ()

LED ()

: 472
: 300
: 145
*
: 472
(L210): 528
(L350): 528
: 279

L210: . 4,4 .
L350: . 4,4 .

* .


100-240

90 264

50 60

49,5 60,5

0,5 0,3

107

L210: . 13 (ISO/IEC24712)
L350: . 12 (ISO/IEC24712)

. 3,5

. 1,5

. 0,3

:
, .

:
10 35 C
:
-20 40 C
1 40 C

:*
20 80% .
:*
5 85% .



2006/95/
EC

EN60950-1

2004/108/EC

EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024

60950-1-2009
51318.22-99 (. )
51318.24-99
51317.3.2-2006 ( 6, 7)
51317.3.3-2008

USB - USB 2.0

108


Web-
- Epson ,
. Web-
, :
http://support.epson.net/
http://www.epson.eu/Support ()
, ,
- :
http://www.epson.com
http://www.epson.eu/Support ()
, - Epson.


EPSON
Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product documentation, contact customer support services for assistance.
, .
Epson , :
() EPSON
( );
;
.
( About ( ), Version Info ()
);
;
;
, .

& . 75

109


. Epson.


Contacts for information, support, and services are:

(http://www.epson.com.tw)
Information on product specifications, drivers for download, and products enquiry are available.

Epson HelpDesk (Phone: +0280242008)


Our HelpDesk team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty

Repair service center:


Telephone number

Fax number

Address ()

02-23416969

02-23417070

No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100,


Taiwan

02-27491234

02-27495955

1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City


105, Taiwan

02-32340688

02-32345299

No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei


County 235, Taiwan

039-605007

039-600969

No.342-1, Guangrong Rd., Luodong Township, Yilan County


265, Taiwan

038-312966

038-312977

No.87, Guolian 2nd Rd., Hualien City, Hualien County 970,


Taiwan

03-2810606

03-2810707

No.413, Huannan Rd., Pingzhen City, Taoyuan County 324,


Taiwan

03-5325077

03-5320092

1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City
300, Taiwan

04-23291388

04-23291338

3F., No.510, Yingcai Rd., West Dist., Taichung City 403, Taiwan

04-23805000

04-23806000

No.530, Sec. 4, Henan Rd., Nantun Dist., Taichung City 408,


Taiwan

05-2784222

05-2784555

No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan

06-2221666

06-2112555

No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan

110

Telephone number

Fax number

Address ()

07-5520918

07-5540926

1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804,


Taiwan

07-3222445

07-3218085

No.51, Shandong St., Sanmin Dist., Kaohsiung City 807,


Taiwan

08-7344771

08-7344802

1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,


Taiwan

EPSON
Sources of information, support, and services available from Epson Singapore are:

World Wide Web (http://www.epson.com.sg)


Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.

Epson HelpDesk (Phone: (65) 6586 3111)


Our HelpDesk team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty


Contacts for information, support, and services are:

World Wide Web (http://www.epson.co.th)


Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.

Epson Hotline (Phone: (66)2685-9899)


Our Hotline team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty

111

Help for Users in Vietnam


Contacts for information, support, and services are:
Epson Hotline (Phone):

84-8-823-9239

Service Center:

80 Truong Dinh Street, District 1, Hochiminh City


Vietnam

Help for Users in Indonesia


Contacts for information, support, and services are:

World Wide Web (http://www.epson.co.id)


Information on product specifications, drivers for download
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail

Epson Hotline
Sales enquiries and product information

Phone

(62) 21-572 4350

Fax ()

(62) 21-572 4357

Epson Service Center


Jakarta

Mangga Dua Mall 3rd floor No 3A/B


Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104

Bandung

Lippo Center 8th floor


Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766

Surabaya

Hitech Mall lt IIB No. 12


Jl. Kusuma Bangsa 116 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837

112

Yogyakarta

Hotel Natour Garuda


Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478

Medan

Wisma HSBC 4th floor


Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173

Makassar

MTC Karebosi Lt. Ill Kav. P7-8


JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148

Help for Users in Hong Kong


To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong
Limited.

Internet Home Page


Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with
the following information:
Product information
Answers to Frequently Asked Questions (FAQs)
Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk

Technical Support Hotline


You can also contact our technical staff at the following telephone and fax numbers:
Phone:

(852) 2827-8911

Fax:

(852) 2827-4383

Help for Users in Malaysia


Contacts for information, support, and services are:

113

World Wide Web (http://www.epson.com.my)


Information on product specifications, drivers for download
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail

Epson Trading (M) Sdn. Bhd.


Head Office.
Phone:

603-56288288

Fax:

603-56288388/399

Epson Helpdesk
Sales enquiries and product information (Infoline)
Phone:

603-56288222

Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone:

603-56288333

Help for Users in India


Contacts for information, support, and services are:

World Wide Web (http://www.epson.co.in)


Information on product specifications, drivers for download, and products enquiry are available.

114

Epson India Head Office - Bangalore


Phone:

080-30515000

Fax:

30515005

Epson India Regional Offices:

Telephone number

Fax number

Mumbai

022-28261515 /16/17

022-28257287

Delhi

011-30615000

011-30615005

Chennai

044-30277500

044-30277575

Kolkata

033-22831589 / 90

033-22831591

Hyderabad

040-66331738/ 39

040-66328633

Cochin

0484-2357950

0484-2357950

Coimbatore

0422-2380002

NA

Pune

020-30286000 /30286001/30286002

020-30286000

Ahmedabad

079-26407176 / 77

079-26407347

Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code

Help for Users in the Philippines


To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone and fax numbers and e-mail address below:
Trunk Line:

(63-2) 706 2609

Fax:

(63-2) 706 2665

Helpdesk Direct Line:

(63-2) 706 2625

E-mail:

epchelpdesk@epc.epson.com.ph

World Wide Web (http://www.epson.com.ph)


Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)

115

Our Hotline team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty

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Mac OS X.....................................................................................70
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Mac OS X.....................................................................................72
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