Mostrador de la farmacia M/M/S/FIFO/∞/∞

s =3
n 0 1 2 3 4 5 6
λ 2.5 2.5 2.5 2.5 2.5 2.5 2.5
μ 0 1.2 2.4 3.6 3.6 3.6 3.6
Cn 1 2.08333333 2.17013889 1.5070409 1.04655618 0.72677512 0.50470495
Pn 0.09817776 0.204537 0.21305938 0.1479579 0.10274854 0.07135315 0.0495508

Po 0.09817776
L 3.18384665 cl
W1 1.27353866 min W1 + W2
76.4123196 seg. Wtot 88.4123196 seg. > 64

s =4
n 0 1 2 3 4 5 6
λ 2.5 2.5 2.5 2.5 2.5 2.5 2.5
μ 0 1.2 2.4 3.6 4.8 4.8 4.8
Pn 0.11906745 0.24805718 0.2583929 0.17943951 0.09345808 0.04867608 0.02535213

Cn 1 2.08333333 2.17013889 1.5070409 0.78491713 0.40881101 0.2129224

L 2.29533654 cl
W1 0.91813462 min W1 + W2
55.088077 seg. Wtot 67.088077 seg. > 64

s =5
n 0 1 2 3 4 5 6
λ 2.5 2.5 2.5 2.5 2.5 2.5 2.5
μ 0 1.2 2.4 3.6 4.8 6 6
Pn 0.12336411 0.25700856 0.26771725 0.18591476 0.0968306 0.04034608 0.01681087

Cn 1 2.08333333 2.17013889 1.5070409 0.78491713 0.32704881 0.13627034

L 2.1327367 cl
W1 0.85309468 min W1 + W2
51.1856809 seg. Wtot 63.1856809 seg. < 64

Caja de la farmacia M/M/1/FIFO/∞/∞

λ 2.5 cl/min
μ 7.5 cl/min

L = λ/(µ - λ) = 0.5 Clientes

W2 = L/λ= 0.2 min
W2 = 12 seg

Cn n<S 0,1,2
Cn n>=S 3
 7 8 9 10 11 12 13 14
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
0.35048955 0.24339552 0.16902467 0.11737824 0.08151267 0.05660602 0.03930974 0.02729843
0.03441028 0.02389603 0.01659446 0.01152393 0.00800273 0.00555745 0.00385934 0.0026801

7 8 9 10 11 12 13 14
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
0.01320423 0.0068772 0.00358188 0.00186556 0.00097165 0.00050607 0.00026358 0.00013728

0.11089708 0.0577589 0.03008276 0.0156681 0.00816047 0.00425025 0.00221367 0.00115295

7 8 9 10 11 12 13 14
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
0.00700453 0.00291855 0.00121606 0.00050669 0.00021112 8.79676E-05 3.66532E-05 1.52722E-05

0.05677931 0.02365804 0.00985752 0.0041073 0.00171137 0.00071307 0.00029711 0.0001238

Es necesario tener 5 empleados en el mostrador

 15 16 17 18 19 20 21 22
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
0.01895724 0.01316475 0.00914219 0.00634874 0.00440885 0.0030617 0.00212618 0.00147651
0.00186118 0.00129249 0.00089756 0.00062331 0.00043285 0.00030059 0.00020874 0.00014496

15 16 17 18 19 20 21 22
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
7.14996E-05 3.72394E-05 1.93955E-05 1.01018E-05 5.26136E-06 2.74029E-06 1.42724E-06 7.43352E-07

0.0006005 0.00031276 0.0001629 8.48412E-05 4.41881E-05 2.30146E-05 1.19868E-05 6.24312E-06

15 16 17 18 19 20 21 22
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
6.3634E-06 2.65142E-06 1.10476E-06 4.60315E-07 1.91798E-07 7.99158E-08 3.32983E-08 1.38743E-08

5.15822E-05 2.14926E-05 8.95525E-06 3.73135E-06 1.55473E-06 6.47804E-07 2.69919E-07 1.12466E-07

 23 24 25 26 27 28 29 30
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
0.00102536 0.00071205 0.00049448 0.00034339 0.00023847 0.0001656 0.000115 7.98616E-05
0.00010067 6.99078E-05 4.85471E-05 3.37133E-05 2.3412E-05 1.62583E-05 1.12905E-05 7.84063E-06

23 24 25 26 27 28 29 30
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
3.87163E-07 2.01647E-07 1.05025E-07 5.47003E-08 2.84897E-08 1.48384E-08 7.72834E-09 4.02518E-09

3.25163E-06 1.69355E-06 8.8206E-07 4.59406E-07 2.39274E-07 1.24622E-07 6.49072E-08 3.38059E-08

23 24 25 26 27 28 29 30
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
5.78095E-09 2.40873E-09 1.00364E-09 4.18182E-10 1.74242E-10 7.2601E-11 3.02504E-11 1.26043E-11

4.68609E-08 1.95254E-08 8.13557E-09 3.38982E-09 1.41242E-09 5.8851E-10 2.45213E-10 1.02172E-10

 31 32 33 34 35 36 37 38
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
5.54594E-05 3.85135E-05 2.67455E-05 1.85732E-05 1.28981E-05 8.957E-06 6.22014E-06 4.31954E-06
5.44488E-06 3.78117E-06 2.62581E-06 1.82348E-06 1.26631E-06 8.79379E-07 6.1068E-07 4.24083E-07

31 32 33 34 35 36 37 38
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
2.09645E-09 1.0919E-09 5.68697E-10 2.96197E-10 1.54269E-10 8.03485E-11 4.18482E-11 2.17959E-11

1.76072E-08 9.17042E-09 4.77626E-09 2.48764E-09 1.29564E-09 6.74815E-10 3.51466E-10 1.83055E-10

31 32 33 34 35 36 37 38
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
5.25181E-12 2.18825E-12 9.11773E-13 3.79905E-13 1.58294E-13 6.59558E-14 2.74816E-14 1.14507E-14

4.25716E-11 1.77382E-11 7.39091E-12 3.07955E-12 1.28314E-12 5.34643E-13 2.22768E-13 9.282E-14

 39 40 41 42 43 44 45 46
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
2.99968E-06 2.08311E-06 1.44661E-06 1.00459E-06 6.9763E-07 4.84466E-07 3.36434E-07 2.33635E-07
2.94502E-07 2.04515E-07 1.42025E-07 9.86282E-08 6.84918E-08 4.75637E-08 3.30304E-08 2.29378E-08

39 40 41 42 43 44 45 46
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
1.1352E-11 5.91252E-12 3.07944E-12 1.60387E-12 8.35351E-13 4.35079E-13 2.26603E-13 1.18023E-13

9.53412E-11 4.96569E-11 2.5863E-11 1.34703E-11 7.01578E-12 3.65405E-12 1.90315E-12 9.91225E-13

39 40 41 42 43 44 45 46
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
4.77111E-15 1.98796E-15 8.28317E-16 3.45132E-16 1.43805E-16 5.99188E-17 2.49662E-17 1.04026E-17

3.8675E-14 1.61146E-14 6.71441E-15 2.79767E-15 1.1657E-15 4.85707E-16 2.02378E-16 8.43241E-17

 47 48 49 50 51 52 53 54
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
1.62247E-07 1.12671E-07 7.82439E-08 5.4336E-08 3.77334E-08 2.62037E-08 1.8197E-08 1.26368E-08
1.5929E-08 1.10618E-08 7.68181E-09 5.33459E-09 3.70458E-09 2.57262E-09 1.78654E-09 1.24066E-09

47 48 49 50 51 52 53 54
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
6.14701E-14 3.20157E-14 1.66748E-14 8.68481E-15 4.52334E-15 2.35591E-15 1.22703E-15 6.3908E-16

5.16263E-13 2.68887E-13 1.40045E-13 7.29403E-14 3.79897E-14 1.97863E-14 1.03054E-14 5.36738E-15

47 48 49 50 51 52 53 54
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
4.3344E-18 1.806E-18 7.525E-19 3.13542E-19 1.30642E-19 5.44343E-20 2.2681E-20 9.45041E-21

3.5135E-17 1.46396E-17 6.09983E-18 2.5416E-18 1.059E-18 4.41249E-19 1.83854E-19 7.66058E-20

 55 56 57 58 59 60 61 62
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
8.77557E-09 6.09415E-09 4.23205E-09 2.93892E-09 2.04092E-09 1.4173E-09 9.84239E-10 6.83499E-10
8.61566E-10 5.9831E-10 4.15493E-10 2.88537E-10 2.00373E-10 1.39148E-10 9.66304E-11 6.71044E-11

55 56 57 58 59 60 61 62
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
3.32854E-16 1.73362E-16 9.02925E-17 4.70274E-17 2.44934E-17 1.2757E-17 6.64426E-18 3.46055E-18

2.79551E-15 1.456E-15 7.58331E-16 3.94964E-16 2.0571E-16 1.07141E-16 5.58025E-17 2.90638E-17

55 56 57 58 59 60 61 62
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
3.93767E-21 1.6407E-21 6.83623E-22 2.84843E-22 1.18685E-22 4.94519E-23 2.0605E-23 8.5854E-24

3.19191E-20 1.32996E-20 5.54151E-21 2.30896E-21 9.62067E-22 4.00861E-22 1.67026E-22 6.9594E-23

 63 64 65 66 67 68 69 70
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
4.74652E-10 3.2962E-10 2.28902E-10 1.5896E-10 1.10389E-10 7.6659E-11 5.32354E-11 3.6969E-11
4.66003E-11 3.23613E-11 2.24731E-11 1.56063E-11 1.08377E-11 7.52621E-12 5.22653E-12 3.62954E-12

63 64 65 66 67 68 69 70
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
1.80237E-18 9.38735E-19 4.88925E-19 2.54648E-19 1.32629E-19 6.90778E-20 3.5978E-20 1.87385E-20

1.51374E-17 7.88406E-18 4.10628E-18 2.13869E-18 1.1139E-18 5.80157E-19 3.02165E-19 1.57378E-19

63 64 65 66 67 68 69 70
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
3.57725E-24 1.49052E-24 6.2105E-25 2.58771E-25 1.07821E-25 4.49255E-26 1.8719E-26 7.79957E-27

2.89975E-23 1.20823E-23 5.03429E-24 2.09762E-24 8.74008E-25 3.6417E-25 1.51738E-25 6.3224E-26

 71 72 73 74 75 76 77 78
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
2.56729E-11 1.78284E-11 1.23809E-11 8.59782E-12 5.9707E-12 4.14632E-12 2.87939E-12 1.99958E-12
2.52051E-12 1.75036E-12 1.21552E-12 8.44114E-13 5.8619E-13 4.07077E-13 2.82692E-13 1.96314E-13

71 72 73 74 75 76 77 78
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
9.75966E-21 5.08315E-21 2.64748E-21 1.37889E-21 7.18174E-22 3.74049E-22 1.94817E-22 1.01467E-22

8.19675E-20 4.26914E-20 2.22351E-20 1.15808E-20 6.03166E-21 3.14149E-21 1.63619E-21 8.52183E-22

71 72 73 74 75 76 77 78
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
3.24982E-27 1.35409E-27 5.64205E-28 2.35085E-28 9.79523E-29 4.08134E-29 1.70056E-29 7.08567E-30

2.63433E-26 1.09764E-26 4.57349E-27 1.90562E-27 7.94009E-28 3.30837E-28 1.37849E-28 5.7437E-29

 79 80 81 82 83 84 85 86
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
1.3886E-12 9.64302E-13 6.69654E-13 4.65038E-13 3.22943E-13 2.24266E-13 1.5574E-13 1.08153E-13
1.36329E-13 9.4673E-14 6.57452E-14 4.56564E-14 3.17058E-14 2.20179E-14 1.52902E-14 1.06182E-14

79 80 81 82 83 84 85 86
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
5.28475E-23 2.75248E-23 1.43358E-23 7.46657E-24 3.88884E-24 2.02544E-24 1.05491E-24 5.49435E-25

4.43845E-22 2.31169E-22 1.20401E-22 6.27087E-23 3.26608E-23 1.70108E-23 8.85981E-24 4.61448E-24

79 80 81 82 83 84 85 86
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
2.95236E-30 1.23015E-30 5.12563E-31 2.13568E-31 8.89866E-32 3.70777E-32 1.54491E-32 6.43711E-33

2.39321E-29 9.97171E-30 4.15488E-30 1.7312E-30 7.21333E-31 3.00555E-31 1.25231E-31 5.21797E-32

 87 88 89 90 91 92 93 94
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
7.51062E-14 5.21571E-14 3.62202E-14 2.51529E-14 1.74673E-14 1.21301E-14 8.42366E-15 5.84976E-15
7.37376E-15 5.12066E-15 3.55602E-15 2.46946E-15 1.7149E-15 1.1909E-15 8.27016E-16 5.74317E-16

87 88 89 90 91 92 93 94
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
2.86164E-25 1.49044E-25 7.76269E-26 4.04307E-26 2.10577E-26 1.09675E-26 5.71225E-27 2.97513E-27

2.40338E-24 1.25176E-24 6.51958E-25 3.39561E-25 1.76855E-25 9.21119E-26 4.79749E-26 2.49869E-26

87 88 89 90 91 92 93 94
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
2.68213E-33 1.11755E-33 4.65647E-34 1.9402E-34 8.08415E-35 3.3684E-35 1.4035E-35 5.84791E-36

2.17416E-32 9.05898E-33 3.77458E-33 1.57274E-33 6.55308E-34 2.73045E-34 1.13769E-34 4.74037E-35

 95 96 97 98 99 100 101 102
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
4.06234E-15 2.82107E-15 1.95907E-15 1.36047E-15 9.44769E-16 6.5609E-16 4.55618E-16 3.16401E-16
3.98831E-16 2.76966E-16 1.92337E-16 1.33568E-16 9.27553E-17 6.44134E-17 4.47315E-17 3.10636E-17

95 96 97 98 99 100 101 102

2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
1.54955E-27 8.07056E-28 4.20342E-28 2.18928E-28 1.14025E-28 5.9388E-29 3.09313E-29 1.611E-29

1.3014E-26 6.77814E-27 3.53028E-27 1.83869E-27 9.57651E-28 4.98776E-28 2.59779E-28 1.35302E-28

95 96 97 98 99 100 101 102

2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
2.43663E-36 1.01526E-36 4.23026E-37 1.76261E-37 7.3442E-38 3.06008E-38 1.27504E-38 5.31265E-39

1.97515E-35 8.22981E-36 3.42909E-36 1.42879E-36 5.95327E-37 2.48053E-37 1.03355E-37 4.30648E-38

 103 104 105 106 107 108 109 110
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
2.19723E-16 1.52586E-16 1.05962E-16 7.35848E-17 5.11006E-17 3.54865E-17 2.46434E-17 1.71135E-17
2.15719E-17 1.49805E-17 1.04031E-17 7.22439E-18 5.01694E-18 3.48399E-18 2.41944E-18 1.68016E-18

103 104 105 106 107 108 109 110

2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
8.39064E-30 4.37013E-30 2.27611E-30 1.18547E-30 6.17434E-31 3.2158E-31 1.6749E-31 8.72342E-32

7.04697E-29 3.67029E-29 1.91161E-29 9.95631E-30 5.18558E-30 2.70082E-30 1.40668E-30 7.32645E-31

103 104 105 106 107 108 109 110

2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
2.2136E-39 9.22335E-40 3.84306E-40 1.60128E-40 6.67198E-41 2.77999E-41 1.15833E-41 4.82637E-42

1.79437E-38 7.47652E-39 3.11522E-39 1.29801E-39 5.40836E-40 2.25348E-40 9.38952E-41 3.9123E-41

 111 112 113 114 115 116 117 118
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
1.18844E-17 8.25303E-18 5.73127E-18 3.98005E-18 2.76392E-18 1.91939E-18 1.33291E-18 9.25632E-19
1.16678E-18 8.10264E-19 5.62683E-19 3.90752E-19 2.71356E-19 1.88442E-19 1.30862E-19 9.08765E-20

111 112 113 114 115 116 117 118

2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
4.54345E-32 2.36638E-32 1.23249E-32 6.41921E-33 3.34334E-33 1.74132E-33 9.06939E-34 4.72364E-34

3.81586E-31 1.98743E-31 1.03512E-31 5.39124E-32 2.80794E-32 1.46247E-32 7.61702E-33 3.9672E-33

111 112 113 114 115 116 117 118

2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
2.01099E-42 8.37912E-43 3.4913E-43 1.45471E-43 6.06129E-44 2.52554E-44 1.05231E-44 4.38461E-45

1.63013E-41 6.79219E-42 2.83008E-42 1.1792E-42 4.91333E-43 2.04722E-43 8.53009E-44 3.5542E-44

 119 120 121 122 123 124 125 126
2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6 3.6 3.6 3.6 3.6
6.428E-19 4.46389E-19 3.09992E-19 2.15272E-19 1.49495E-19 1.03816E-19 7.20943E-20 5.00655E-20
6.31087E-20 4.38255E-20 3.04344E-20 2.1135E-20 1.46771E-20 1.01924E-20 7.07806E-21 4.91532E-21

119 120 121 122 123 124 125 126

2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8 4.8 4.8 4.8 4.8
2.46023E-34 1.28137E-34 6.6738E-35 3.47594E-35 1.81038E-35 9.42908E-36 4.91098E-36 2.5578E-36

2.06625E-33 1.07617E-33 5.60506E-34 2.9193E-34 1.52047E-34 7.91911E-35 4.12454E-35 2.1482E-35

119 120 121 122 123 124 125 126

2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
6 6 6 6 6 6 6 6
1.82692E-45 7.61217E-46 3.17174E-46 1.32156E-46 5.50649E-47 2.29437E-47 9.55988E-48 3.98328E-48

1.48092E-44 6.17049E-45 2.57104E-45 1.07127E-45 4.46361E-46 1.85984E-46 7.74932E-47 3.22888E-47

 127 128 129 130
2.5 2.5 2.5 2.5
3.6 3.6 3.6 3.6
3.47677E-20 2.41442E-20 1.67668E-20 1.16436E-20 10.1856061
3.41342E-21 2.37043E-21 1.64613E-21 1.14315E-21

127 128 129 130

2.5 2.5 2.5 2.5
4.8 4.8 4.8 4.8
1.33219E-36 6.93848E-37 3.61379E-37 1.88218E-37

1.11885E-35 5.82735E-36 3.03508E-36 1.58077E-36

127 128 129 130

2.5 2.5 2.5 2.5
6 6 6 6
1.6597E-48 6.91542E-49 2.88143E-49 1.20059E-49

1.34537E-47 5.6057E-48 2.33571E-48 9.73212E-49

Mostrador de la farmacia Caja de la farmacia
λ 2.5 cl/min λ/µ = 2.08333333 l
m 1.2 cl/min m
r l/sm <1
s> 2.08333333 L = λ/(µ - λ) =
s>= 3 W1 + W2 < 64 s. W2 = L/λ=
W1 = ? W2 =

s=3 r= 0.69444444
n 0 1 2 3 sum
Cn 1 2.08333333 2.17013889 4.93213384 10.1856061 Cn
Po 0.09817776 Cn
Lq 1.10051331 cliente
Wq 0.44020533 min.
W1 1.27353866 min.
76.4123196 seg. W1 + W2 = 88.4123196 seg.

s=4 r= 0.52083333
n 0 1 2 3 4 sum
Cn 1 2.08333333 2.17013889 1.5070409 1.63808793 4.72142126
Po 0.11906745
Lq 0.21200321 cliente
Wq 0.08480128 min.
W1 0.91813462 min
55.088077 seg. W1 + W2 = 67.088077 seg.

s=5 r= 0.41666667
n 0 1 2 3 4 5 sum
Cn 1 2.08333333 2.17013889 1.5070409 0.78491713 0.68253664 8.228
Po 0.12153671
Lq 0.04867155 clientes
Wq 0.01946862 min.
W1 0.85280195 min.
51.1681173 seg. W1 + W2 = 63.1681173 seg.

Es necesario tener 5 empleados en el mostrador

S=5
de la farmacia
2.5 cl/min
7.5 cl/min

0.5 Clientes
0.2 min
12 seg

n<S 0,1,2
n>=S 3
M/M/3/FIFO/14/∞
λ 12 pacientes/hora
μ 4.615 pacientes/hora
r 2.60021668
ρs 0.86673889
S 3
M 14

n λn μn Cn Pn λ L
0 12 0 1 0.03997436 0.47969233 0
1 12 4.615 2.60021668 0.103942 1.24730401 0.103942
2 12 9.23 3.3805634 0.13513586 1.62163035 0.27027172
3 12 13.845 2.93006579 0.11712751 1.4055301 0.35138252
4 12 13.845 2.53960198 0.10151897 1.2182276 0.40607587
5 12 13.845 2.20117182 0.08799044 1.05588524 0.43995219
6 12 13.845 1.90784123 0.07626473 0.91517681 0.45758841
7 12 13.845 1.6536002 0.06610161 0.79321934 0.46271128
8 12 13.845 1.43323961 0.05729284 0.68751405 0.4583427
9 12 13.845 1.24224451 0.04965793 0.59589517 0.44692138
10 12 13.845 1.07670164 0.04304046 0.51648552 0.4304046
11 12 13.845 0.93321919 0.03730484 0.44765809 0.41035325
12 12 13.845 0.80885737 0.03233356 0.38800268 0.38800268
13 12 13.845 0.70106814 0.02802475 0.33629701 0.36432176
14 0 13.845 0.60764303 0.02429014 0 0.34006198
25.0160346 1 11.7085183 5.33033234

Po 0.03997436
λ 11.7085183
W 0.45525251 hora 27.3151506 minutos
Wq 0.23856779 hora 14.3140672 minutos

a) ρs = 0.86673889 87%
b) L = 5.33033234
c) W = 0.45525251 hora 27.3151506 min.

d) Si un médico se ausenta S= 2 por lo tanto M = 13 M/M/2/FIFO/13/∞ ρs =

n λn μn Cn Pn λ L
0 12 0 1 0.00392097 0.04705162 0
1 12 4.615 2.60021668 0.01019537 0.1223444 0.01019537
2 12 9.23 3.3805634 0.01325508 0.15906097 0.02651016
3 12 9.23 4.39509868 0.01723304 0.2067965 0.05169912
4 12 9.23 5.71410446 0.02240482 0.26885785 0.08961928
5 12 9.23 7.42895488 0.02912869 0.34954434 0.14564347
6 12 9.23 9.65844622 0.03787046 0.45444551 0.22722275
7 12 9.23 12.5570265 0.0492357 0.5908284 0.3446499
8 12 9.23 16.3254949 0.06401174 0.76814093 0.51209395
9 12 9.23 21.2249121 0.0832222 0.99866643 0.74899982
10 12 9.23 27.5946853 0.10819788 1.29837456 1.0819788
11 12 9.23 35.8760806 0.14066897 1.68802759 1.54735863
12 12 9.23 46.6427917 0.1828849 2.19461876 2.19461876
13 0 9.23 60.6406826 0.23777018 0 3.09101233
255.039058 1 9.14675785 10.0716024

Po 0.00392097
W 1.10111173 hora 66.0667037 min
Wq 0.88442701 hora 53.0656203 min
 Lq

0.10151897
0.17598087
0.2287942
0.26440645
0.28646419
0.29794758
0.30128322
0.29843873
0.29100201
0.28024751
0.26719156
2.79327529

1.30010834

Lq

0.01723304
0.04480964
0.08738608
0.15148184
0.2461785
0.38407046
0.58255542
0.86558304
1.26602069
1.82884896
2.61547197
8.08963965