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Authors
Giulio Franco
Offering Manager –
Ileana Pavia
Cloud Services Director –
Massimiliano
Panichi
Cloud Ops Services
Andrea Vecchi
Product Owner Cloudesire
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Cloud & Infrastructure, CoE Cloud & Infrastructure, Lead – CoE Cloud & Platform – CoE Cloud
Digitech Digitech Infrastructure, Digitech & Infrastructure, Digitech

ENGINEERING ENGINEERING ENGINEERING ENGINEERING


giulio.franco@eng.it ileana.pavia@eng.it massimiliano.panichi@eng.it andrea.vecchi@eng.it
Giulio Franco Ileana Pavia Massimiliano Panichi Andrea Vecchi

Piero Corti Paolo Fabriani Renato Bottini


IT Research Director, Cloud Computing R&D Partners Business
Engineering Laboratory Director, Manager – Partnership
Engineering & Alliances, Digitech

ENGINEERING ENGINEERING ENGINEERING


piero.corti@eng.it paolo.fabriani@eng.it renato.bottini@eng.it
Renato Bottini

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Index
The Cloud's New Maturity Opens Up New Business���������������������������������������������������������������������������������������������������������������������������������� 2

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Six Benefits Of The Cloud For Companies���������������������������������������������������������������������������������������������������������������������������������������������������� 3

Technologies And Platforms To Overcome Market Challenges�������������������������������������������������������������������������������������������������������������� 5

Evolution Towards A Native, Hybrid And Transparent Cloud�������������������������������������������������������������������������������������������������������������������7

A Modular And Composable Portfolio Can Guide Your Cloud Journey ���������������������������������������������������������������������������������������������12

Our Case Studies ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������20

The Cloud Ecosystem Evolves To Meet Organisations' New Sensitivities ���������������������������������������������������������������������������������������� 23

KEY TAKEAWAYS / Our Cloud Fabric������������������������������������������������������������������������������������������������������������������������������������������������������������ 27

Engineering © C

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As the "Digital Transformation Company", Engineering is focused on evolving and organizing


The Cloud's New Maturity opens up new Business

its skills around platforms and enabling technologies such as Cloud, Cybersecurity, AI &
Advanced Analytics, Blockchain, IoT and Digital Ecosystem Platforms.
Cloud, in particular, is one of the most disruptive technologies of our time, capable of creating
immense value being the basis for the digital transformation of Companies.
Accelerating to new levels of digital performance requires a profound transformation of entire
organizations in order to truly enable new ways to compete, operate and serve customers.
We want to focus on helping our clients implement their Cloud transition strategy throughout
the whole journey: from strategic and planning phases, to modernization through a safe and
low-risk transition to platform operations and adoption of native development models.
We want to guide this path by sharing the objectives of our clients, such as the focus on
value-added activities, enabling new business initiatives, the presence in new markets,
retargeting of capital investment, simplification of processes and a new future of workforce
flexibility.

Fabio Momola
Executive Vice President Digital Technology
Engineering
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The Cloud's
In Italy, many companies are migrating their applications expected from cloud adoption (e.g. re-factoring and
to the cloud, but only one in three is seeing the expected re-engineering). The cloud is no longer seen as a
benefits in terms of reduced IT costs, flexibility and shortcut to digitalisation, but as a must-have to enable

The Cloud's New Maturity opens up new Business


New
innovation. Market research shows that adoption of new business opportunities, respond to the constant
the cloud has been driven to date both by external challenges of the market and remain competitive in
constraints, such as the growing push for digitalisation, the sectors involved.

Maturity
and by a misplaced general expectation of return on
investment in regards to benefits achievable with cloud However, whilst, on the one hand, organisations are
migration - first and foremost, a reduction in IT costs now approaching their Journey to Cloud with greater
- without any close analysis of the impacts deriving awareness, on the other, they also find themselves

Opens
from this choice or the most appropriate methods and faced with the growing complexity of cloud services:
without considering the specific context of individual just consider the proliferation of services, platforms and
organisations through a well-defined cloud-adoption providers for the management and orchestration of cloud

Up New
strategy, consistent with business objectives. services.

Companies have generally opted for a lift & shift One response to this new complexity lies in the creation

Business
approach, which consists of migrating application and management of a Cloud Ecosystem, where multiple
resources to public or private cloud platforms in “as a actors work together to make the cloud model adopted
service” mode, without altering the code. The current resilient to change and sustainable in the long term from
scenario, on the other hand, signals a reversed trend an economic, organisational and environmental point of
in favour of migration strategies customised according view.
to the specific context and increasingly aiming to
combine technological benefits with business benefits

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Six Benefits Of
The Cloud For
Six Benefits Of The Cloud For Companies

Companies

3 Engineering ©
Benefits
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1 2 3 4 5 6

Six Benefits Of The Cloud For Companies


Reduced IT Scalability, New Business Data Security Organisational Enabling
costs Flexibility, Models By Default Agility Emerging
Speed Technologies
The cloud allows you to The cloud allows you to With services provided Cloud providers' public Cloud services enable The cloud is also seen as
use IT resources with a quickly scale resources and managed in or private cloud platforms new operating models that a foundational technology
pay-per-use and “on- to manage new services "everything as a service" offer secure and protected facilitate organisations' capable of enabling
demand” model that or enhance existing (XaaS) mode, companies services by default, which response to change, modern technologies,
relieves businesses of ones. In addition, cloud can enable new also keeps them up-to- inside and outside the such as Big Data, AI,
management costs and platforms and cloud-native business opportunities date in terms of security organisation, enabling and Cybersecurity, and
makes the cost flexible, methodologies make it as a potential source of (patching), relieving the structure to adapt to developing them by
based on actual usage. possible to reduce the alternative revenues or organisations of this the skills and business supporting organisations’
time to market of new enhance existing services responsibility. objectives sought. digital transformation over
services. by integrating them with time.
each other

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Technologies
Focusing
on Business
Technologies And Platforms To Overcome Market Challenges

And Platforms In the era of Digital Transformation,

To Overcome
companies will want to focus more and
more on their business and less on
technology, which will become pervasive
and invisible, accessible to all business

Market
users in support of operational decisions
and processes.

Challenges
É This process will be supported
by the diffusion of cloud-based
environments and tools for integrated
and seamless management of
available IT resources risorse IT
disponibili.

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Fragmented
application Use the latest and
environments that are most innovative
Increasingly Digital skills as a
almost impossible to technology releases
data-intensive distinguishing factor

Technologies And Platforms To Overcome Market Challenges


integrate available

The amount of data available increases The existence of custom development The adoption of technologies and Organisations presently face
exponentially, year on year, and the ability and legacy systems that are difficult solutions that keep pace with the times unprecedented opportunities relating to
to retrieve and process it easily is a critical to maintain and evolve is a significant helps organisations embrace and new technologies and applications.
factor for successful business decisions. constraint to development for many create new business models (e.g. XaaS
Data-driven management will become organisations. solutions). É The ability to access, operate and
increasingly central to organisations for develop digital market platforms,
transparent performance monitoring and É Adopting pipeline, release- É Extensive, integrated, and “as a leveraging the same frontier
more effective and high-quality decision based cloud-native models with a service”, public, cloud platforms technologies as competitors, is
making. Continuous Integration/Continuous enable organisations to leverage crucial for success, along with the
Deployment approach simplifies provider industrialisation capabilities development of digital skills and
É Cloud technologies allow you to application development and in order to quickly adapt to specialised profiles on emerging
quickly scale the resources needed management, allowing companies to technological advances cloud technologies (Analytics,
to analyse big data, enable data quickly take action on issues relating Artificial Intelligence, IoT, etc.).
analytics services, and ensure real- to releases and updates without
time visibility and integrity. having to tamper with code

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Evolution
Evolution towards a native, hybrid and transparent cloud

Towards €63 Billion


EUROPEAN CLOUD 2021
+300%
EU MARKET SIZE
GROWTH BY 2027
+20%
GLOBAL PUBLIC
CLOUD MARKET
+50%
OF CORPORATE
DATA IS STORED

A Native,
MARKET SIZE
SIZE (CAGR 2030) INTO CLOUD

63% SaaS
35% 85% +150 BPS

Hybrid And
20% IaaS
17% PaaS OF GLOBAL IT OF COMPANIES GROWTH
SPENDING IS ARE ADOPTING IN CLOUD

Transparent
CLOUD RELATED HYBRID CLOUD ADOPTION RATE
BY 2025

Cloud Cloud Market growth has exceeded analyst expectations in last years and is projected to reach €180 Bln by 2027 in Europe.
Data displayed represents our elaboration of data coming from multiple sources; Engineering Observatory 2022; Market
Reports.

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Evolution towards a native, hybrid and transparent cloud


The adoption of cloud strategies aimed Some more obvious trends can be dependency risk diversification. accentuated for companies fairly new to
at achieving business objectives and identified arising from organisations' cloud, which will prefer to leverage the
the search for a sustainable cloud responses to these challenges. However, despite the fact that hybrid capabilities of the chosen cloud provider
ecosystem across different markets are clouds represent a consolidated cloud to quickly extend their cloud strategy,
both currently often hampered by several Public, Hybrid e multi adoption model for businesses, the reducing the time it takes to achieve a
factors, such as: Cloud highest growth rate compared to past
years is foreseen for adoption of public
return on investment.

• the increasing complexity of The hybrid cloud is the global reference cloud models.
managing and optimising cloud model for companies that want to
ecosystems transform digitally. It combines the The ability of the main CSPs to integrate
benefits of a private cloud, such as more and more XaaS-specific services
• sensitivity to data security in the increased security and control of data, on public platforms (e.g. AWS, Azure,
cloud with those of a public cloud, such GCP), will mean an increase in companies
as flexibility and scalability. Larger adopting public cloud strategies based
• high macroeconomic and organisations, open to cloud, are on a single reference provider, where
geopolitical instability, combined consolidating the use of multiple public the entirety of their digitization needs
with a general trend towards and private cloud providers, resorting can be managed through a single CSP
de-globalisation. to multi-cloud models for greater platform. This phenomenon will be more

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The Paradigm an important role, enabling the adoption achieving intrinsic security in automated organisational models that do not foster
Of Cloud-Native of Continuous Integration / Continuous
Deployment (CI/CD) approaches
deployment processes. One of the most
popular cloud solutions to support this
collaboration between different teams
and roles. Companies wishing to adopt
Development that improvethe time-to-market and model is platform engineering, which is the cloud successfully should adopt a
deployment of application enhancements. the adoption of a development platform product-centric approach , one based
So far, the adoption of Cloud in The new approach to cloud adoption, (PaaS) shared between developers that on collective empowerment and the use
Evolution towards a native, hybrid and transparent cloud

companies has been driven by "Re-Host" for a reduced time to market and greater simplifies and optimises the cognitive load of cross-functional teams. This approach
strategies to exploit IaaS models while flexibility and application integrability, by providing DevSecOps teams with a can foster greater competitiveness,
keeping the application code unchanged, requires cross-functional teams that can central platform equipped with automated tighter time to market, and effective cloud
or, where security constraints or technical manage, in an integrated, effective and software development and management governance. In particular, to enhance
compatibility have prevented from efficient manner, all the release phases tools, shared best practices, and the adoption of cloud throughout the
migrating to cloud, "Replace" strategies of a software or application through the workflows (called Internal Development organisation according to cloud-enabling
through SaaS solutions have been DevSecOps Methodology. Platform, IDP). In this way, developers models (e.g., Cloud Operating Model), it
chosen to replace them with equivalent can use validated and structured tools, is appropriate to use iterative approaches,
applications The set of practices, cultural approaches without having to build and maintain their based on well-measurable business
However, companies are becoming and tools that bring together software own workflows. results, in which devops methods for
more aware of the limitations of these development (Dev), IT operations (Ops) application development are combined
strategies and are looking for alternatives and security (Sec) increase organisations’ Cloud Operating with well-distributed cloud skills in
that are more complex but have a greater capacity to provide applications and Model organisations, according to centralised/
impact for the business. “Re-platform” and services quickly and safely, monitoring decentralised approaches.
“re-architect” strategies are becoming and solving any application bugs or DevSecOps and cloud-native paradigms
increasingly popular since these allow security threats in a short time. are important for cloud adoption and These operating models centralise
full advantage to be taken of the benefits application modernisation strategies and technology as a strategic aspect for
of cloud platforms, while also ensuring DevSecOps requires strong integration can help address the core challenges the business and provide for the
regulatory compliance security and of security into development and of cloud deployment. These challenges establishment of specific dedicated
scalability. In addition, cloud-native operational processes, starting from include the lack of cloud skills within structures (e.g., Cloud Centre of
development paradigms, are assuming secure development cycles and so organisations and the presence of siloed Excellence or Cloud Enablement

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Engines) for the dissemination of cloud economic planning of projects, making results and updating the forecasts of orchestrate the costs related to services
culture and predisposition for the cloud costs visible, understandable phase 1 hosted on separate cloud platforms (e.g.
adoption of internal cloud services. These and manageable, and creating an AWS, Azure, GCP, VMware), at the same
structures set up the redesign of the organisation-wide, distributed culture of The FinOps model calls for collaboration time enabling instant optimisation actions
organisational architecture to support accountability for displayed costs. between the various organisational to cover all phases of FinOps. These tools
cloud adoption in a manner that is optimal structures involved (IT, Finance, will soon become standard for effective

Evolution towards a native, hybrid and transparent cloud


for the strategic business objectives of The model provides an iterative cycle of Operations and Procurement) and and controlled cloud cost management.
the organisation. Therefore, they always constant optimisation that can be divided widespread empowerment in the use and
begin with a thorough study of business into 3 main phases: related costs of cloud tools. The goal is to
needs to define methods for the adoption empower every department and business
and dissemination of cloud services • 01 / Inform: after deciding on correct user, thus providing transparency and
among the different organisational allocation of the cloud budget and an predictability of operating costs and
structures, using an iterative and gradual expenditure forecast, all categories spending management. In this context,
approach to facilitate internal cultural of cloud costs are tracked, grouped dedicated structures, such as the Cloud
change and the development of new according to product, technology or Economic Leadership Team or the
Cloud skills. organisational logic Cloud Optimisation Desk, can enable an
operating model tailored to the needs of
Finance + Operations • 02 / Optimise: Once the cost efficient cloud spending management.
= FinOps categories that have exceeded
budget have been identified,
FinOps stimulates ongoing collaboration
and dialogue between IT and other
To date, the main priority of organisations optimisation strategies are business departments, transforming
has been the ability to obtain centralised, developed to make them more cloud spending into an opportunity to
transparent and understandable efficient. reinvest and gain competitive advantage.
management of the expenditure and In addition, for companies that adopt
costs incurred for cloud services. FinOps • 03 / Operate: the defined strategies multi or hybrid-cloud models, specialised
is emerging as a paradigm for delivering must be implemented through cloud- FinOps tools are available (e.g. Apptio,
value to cloud spending, enabling proper native approaches, monitoring the Flexera, Exivity) that allow you to

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DISCOVER AND CREATE INTEGRATE AND DEPLOY OPERATE AND IMPROVE


Evolution towards a native, hybrid and transparent cloud

Search (across code, docs, Monitoring and


IDEs / Development Workspaces CI/CD Pipelines Infrastructure Automation Resourse Utilization
artifacts,tools) Observability

Toolbox with links to team Security and Compliance


Catalogue of Software Components Data Infrastructure API Life Cycle Management Resilience Engineering
specific tools automation

API / Other techinical Configuration


Templates to speed-up development Roles and Permissions Environment Management Incident Management
documentation Management

ADOPT AND SCALE ENABLE CONTINUOUS DELIVERY AND ENABLE CONTINUOUS OPERATIONS
INTERNAL PRACTICES INFRASTRUCTURE AUTOMATION AND AUTOMATION

Figura 1. Internal Developer Platform Capabilities

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A Modular And
Composable Portfolio
Can Guide Your Cloud
Journey
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Evolving, Enabling, Extending


A modular and composable portfolio can guide your Cloud journey

Clients’ business through


Cloud.​
We support the transition to cloud hyperscalers Cloud services support organisations such as connectivity, data processing
thanks to our balanced virtual private cloud in defining the correct cloud adoption and storage (e.g. WAN/LAN networks,
approach. strategy, in migration and management Data Centres, systems and servers,
of data and applications on public databases, middleware and applications)
cloud provider platforms (IaaS and and multi-language and multi-channel,
PaaS services) and in the development centralised, technical helpdesk services
of cloud-native applications (PaaS with dedicated on-site support, aimed at
500+ 100+ 3 and SaaS services). They are part of both IT administrators and end users for
CLOUD CLIENTS DATA CENTERS a broader modular and composable integrated and centralised management
PROFESSIONALS 1 TIER IV portfolio that also includes a broad in full-outsourcing of applications and
CERTIFIED range of professional and managed devices enabling individual workstations
services on infrastructure IT assets, (so-called End User Services).

1.000+ GLOBAL 8
INDIVIDUAL DELIVERY KEY STRATEGIC
CERTIFICATIONS PARTNERSHIPS

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Cloud & Infrastructure


Technology
Workplace Management and Service Desk (remote & onsite) Partners

A modular and composable portfolio can guide your Cloud journey


End User
Workplace Management & Service Desk
Services EUS Advisory

Data Migration to SaaS and PaaS cloud models (public or hybrid cloud)

Cloud Cloud Advisory App Cloud Modernization Cloud Operations XaaS


Services

Data Migration and integraty to on-prem or IaaS Cloud Model (private cloud)

Infrastructure Infra. Advisory Infra. Operations Private Cloud

MANAGED
ADVISORY IMPLEMENTATION SERVICES RESELLING

Figure 2. Cloud & Infrastructure CoE manages the definition, implementation and operation of IT infrastructure, cloud services and
workplace transformation projects across all industries for enterprise accounts.

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Cloud Engineering services are therefore approach to cloud that meets the specific
A modular and composable portfolio can guide your Cloud journey


further enhanced by complementary needs of customers and is based on an
services for continuous and secure IT model and hybrid cloud adoption, to
outsourcing management of the client achieve the maximum return on IT and
IT infrastructure, which allow sharing of cloud investment for each customer.
specialised skills and advanced services
for monitoring, security and constant
optimisation (such as Service Desk
and Control Room operating 24/7) of
hardware, middleware and software in
all possible deployment modes, from
on-premise to private and hybrid cloud
"hosted" on certified proprietary data
centres, to the highest standards of The Engineering approach aims to ensure hybrid IT, combining
security and reliability. Service desk a multi-Cloud offer from the main hyperscalers, including AWS,
services with multiple levels of support
Microsoft Azure, Google Cloud and Oracle Cloud, with the
and with dedicated SLAs and centralised
management of workstations for end
capabilities and services of proprietary Data Centres in Italy, thus
users also make it possible to share responding to all customer needs over time.
technological skills and valuable assets
for customers with the cloud services
world. This integration between distinct
service categories reflects a balanced

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Cloud is at the and shared platforms, as well as multi- have as a central element of its strategy the combining the benefits of cloud projects

A modular and composable portfolio can guide your Cloud journey


heart of the digital Cloud implementation platforms on which
to develop, integrate and evolve custom
evolution of IT, supply and consumption
models. Due consideration of economic
with the flexibility to build ad hoc services
to meet the requirements of customer
transformation and packaged solutions for customers and market demands is essential to companies.
process ensure that companies know where
The Hybrid IT Services Engineering to focus their attention, thus avoiding
Engineering leverages a bimodal framework integrates capabilities to: dispersion of investment and ensuring a Infrastructure
approach in providing dedicated IT
services to facilitate companies in their • design, produce and deliver reliable
clearer understanding of the benefits and
return on investment. In order to protect
services and
Digital Transformation journey. We IT, Cloud-native and digital services their business, organisations must move private cloud
offer a comprehensive set of end-to-
end IT services supporting businesses • define customer-specific service
to a procurement and operations service
model that reduces capital investment and
solutions support
in initiating IT transformation, on one catalogues by leveraging cloud the related planning risks. Clients in all stages
hand through advisory consulting
services bringing to the adoption or
technology building blocks and
outsourcing options Engineering's experience in providing
of the Journey to
implementation of new technologies. On services that are natively managed end- Cloud, up to the
the other hand, by assuming responsibility
for and managing existing technologies at
• offer continuous or design-based,
professional cloud services to design,
to-end, developing and maintaining them,
as well as IT outsourcing services, to
desired set up on
clients' premises, upon which evolutionary deliver, execute, adapt and optimise companies of all sizes and in all market target public cloud
and integration strategies are built based
on advisory and implementation services.
customer-specific IT models over
time, thus meeting the evolving
sectors, has allowed it to continue to grow
and strengthen its fundamental values and
platforms
needs of the business commitment in serving customers, affirming
Engineering's offer therefore covers Engineering as a reference technological
legacy infrastructure, virtualised private Every company that embraces digital must partner for IT service outsourcing,

Engineering © 16
Engineering ©

CLOUDESIRE: OUR MULTI-CLOUD MARKETPLACE


Focus On
Increasingly, IT and business are acting directly and synergistically in the acquisition, Here are some use cases:
use and consumption of Cloud services. IT must therefore evolve rapidly towards a
role of governance and enabler of ready-to-use standards, products and practices, • Cloud Marketplace Engineering: as Engineering, we are the first to use
on which business and applications can continuously compose and integrate services, Cloudesire as the engine of our Marketplace.
with access to various sources of data available (internal and external to the company),
and in a secure way "by design", putting together vertical application solutions. • FinOps: Cloudesire is evolving by providing a number of features to manage
financial operations. It allows you to set up cost centres, budgets and spending
While many customers prioritise one particular cloud provider, the transformative thresholds, to control spending and apply cost-saving policies, and enables
scenario will increasingly require integration of multiple providers and deployment integration with existing financial systems via APIs (e.g. accounting, procurement
models. It is therefore vital to adopt tools that provide an overview and allow cross- and billing).
provider cost control.
• Integration with the Digital Enabler, our ecosystem platform: it enables you
Our Cloudesire platform is designed to integrate with any technology platform and to create solutions to combine the detection, collection and mash-up of data
Cloud service, enabling orchestration, consumption measurement and cloud cost to generate new data, enrich them and make them available through APIs.
billing, as well as the creation of custom cloud service catalogues. For the market, Through Cloudesire, data can be published in a catalogue and made available on
Cloudesire represents a cloud brokerage platform that allows customers to orchestrate subscription: this synergy can steer your organisation into the new API economy,
and better govern their resource consumption. maximising the value of your data.

Cloudesire increasingly becomes a distinctive offering element for the Engineering


Group when developing proprietary software solutions, facilitating their evolution
towards SaaS and subscription models. Discover more +
Engineering ©

Focus On CLOUD SECURITY: SECURITY IN AND FOR THE CLOUD


Strong acceleration in the use of Cloud services and modern application development models from an
their increasing distribution and deployment beyond the integrated DevSecOps perspective.
perimeters of network infrastructures and proprietary
data centres (e.g., public cloud models) have combined At the same time, the security of cloud applications is
to place Cybersecurity at the very heart of any and every integrated and enhanced by Zero Trust Network Access
cloud strategy. (ZTNA) solutions. Thanks to constant access control of
users (internal and external) and devices (managed and
The security of data and applications in the cloud can be unmanaged) to exposed services or open internet/SaaS
guaranteed with adequate cloud security services. hosted in the cloud, these introduce a level of abstraction
that securely connects any user, from any device, from
Engineering offers Web Application and API wherever they connect, not to the company network, but
Protection (WAAP) solutions, based on market-leading only to the application and to the data that the user in
technologies, with which it ensures the timely detection that specific context is entitled to access, with minimum
of attacks on web applications and exposed APIs, privileges and with continuous control over the session.
and allows you to quickly identify and mitigate threats
beyond the traditional firewall, protecting the entire,
externally-visible, digital application heritage exposed
to multidimensional attacks. These services allow the
adaptive defence of cloud applications aimed externally
by feeding SecOps paradigms, and they also proactively
provide information on the most-targeted vulnerabilities
by improving DevSec processes, useful for the secure
development of applications. These solutions enable
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A resilient cloud strategy for necessary to reduce the growing complexity of the the transition to an internal cloud, quickly bringing
A modular and composable portfolio can guide your Cloud journey

your business cloud ecosystem, Engineering proposes solutions


based on centralised cloud platforms (e.g. cloud
tangible results.

management platforms) that exploit AI algorithms Public cloud providers do not always offer a holistic
• We adopt a secure, balanced and business- or advanced automation tools (e.g. IaC) to allow approach, free from service choice constraints, based
driven approach to the cloud: using cloud extensive integration between distinct services, on customers' specific business needs. We want to curb
platforms and infrastructures on hybrid cloud or a simple, immediate and automatically-scalable the risk of lock-in technology by enhancing the "Hybrid
multi-cloud models, integrated with traditional deployment of cloud resources (following the cloud- Multi Cloud" mantra: we have always understood the
on-premises systems or applications, to balance native paradigm), thus enabling decoupling from the value of the adoption and balanced integration of both
risks of discontinuity and business interruption technological complexity of business needs. public and private cloud platforms and services. Being
with the expected benefits in terms of data “multi-Cloud” involves the integration and governance
security, accessibility, resilience, fair flexibility and • We disseminate cloud as a product-based model: of multiple cloud platforms and technologies to enable
scalability of resources. All this aims at a gradual to adopt cloud successfully, correct technology freedom of choice and change. A hybrid IT approach,
and sustainable long-term cloud adoption strategy, implementation is not enough; organisations need to therefore, offers the option of combining traditional and
allowing organisations to enjoy ever greater benefits review their operating models to ensure they enable cloud technologies to support a business model that
and keep the business as the centre of attention. the cloud paradigm as fully as possible. We help takes into account the benefits of both environments
organisations adopt a modern, “product-centric”, (traditional and cloud).
• We make the cloud a liquid and invisible operating model, based on cloud-native application
technology : with a view to consolidating the spread development methodologies (e.g. DevOps and
of "liquid and invisible" technology, increasingly Agile) and cloud competence centres that facilitate

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Our Case
Studies

Our Case Studies


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CASE STUDY / SMART TRANSPORTATION CASE STUDY / SMART GOVERNMENT CASE STUDY / DIGITAL INDUSTRY
A full digital solution on Cloud AWS for Itabus Cloud-Native application development for health SAP Cloud Modernisation on public cloud
monitoring
Itabus is a passenger road transport startup that has ARIA and Regione Lombardia asked Engineering to Engineering supported a multinational leader in the
developed a technological HLD architecture, based on rapidly modernise an internal health application to laboratory diagnostics market in the migration and
a "future-proof" strategic vision and IT choices such as manage the influx of Ukrainian refugees after the management of 53k SAP ECC instances (on 10VM
cloud-native and digital omnichannel. Engineering has outbreak of the Russian-Ukrainian conflict. In just two Windows/Oracle) for a total of 6TB of data, to be made
designed and implemented a full digital solution on the weeks, Engineering implemented a solution based on accessible to users in US locations. Engineering provided
Cloud that guarantees continuity of services and enables IaaS services, hosted on the AWS public cloud platform. a fully-managed service that first provided for the
performance evaluation of the various business areas. A web application and a portal for the collection, migration of SAP ECC instances to SAP4HANA on AWS
management and analysis of clinical data of refugees public cloud landing zones, including the re-platforming
The project has led to the creation of CRM, e-commerce was created. of the operating system from Windows to Linux,
and business intelligence platforms, integrated with other managed in 4 months. Engineering managed the entire
Our Case Studies

application platforms, to improve the functionality of The solution enabled the creation of a health profile for public cloud adoption process for SAP and took over
services and ensure maximum efficiency of processes. each individual, the insertion of diagnostic data (e.g. the operations of the deployed cloud environments,
Covid-19 tests) into digital medical records, and the ensuring a scalable, pay-as-you-go, cloud model
visualisation and analysis of data from any device. The integrated with outsourced management services of IT
application has been rendered fully-enabled by scalable infrastructure.
and flexible cloud infrastructure, leveraging cloud-native
methodologies and architecture to accelerate feature
releases and application testing.

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CASE STUDY / SMART TRANSPORTATION CASE STUDY / SMART TRANSPORTATION CASE STUDY / SMART GOVERNMENT
Cloud Operations and FinOps on hybrid IT Re-architect of critical business applications Deployment Automation for Sports Entertainment
Providers
Engineering supported a global cruise holding company This project involved supporting the creation of IT For an important client whose mission is handling
in migrating applications to Azure, implementing a hybrid infrastructure in the cloud, using AWS as the main streaming and managing content related to sports
environment for deploying Kubernetes applications provider, for an Italian holding company in the transport events worldwide and athletes on various public portals,
and managing them through Azure Arc, a centralised infrastructure sector. The customer needed to change Engineering dealt with the deployment of infrastructure
IT management platform with central datacentres in the previous data centre service provider and move their through Infrastructure as code (IaC) tools.
Azure and on-premises datacentres onboard ships. business activities to an independent cloud platform,
The goal was to build a new approach to applications based on standardisation of application interfaces. The customer was looking for a new partner to support
and infrastructure management in hybrid environments, Engineering guided this move and supported the the deployment and management of infrastructure
evolving legacy architectures through IaC tools and creation of services, data migration, and integration of in cloud-native mode and selected Engineering as a
microservices architectures. external SaaS services. partner capable of using the most advanced services

Our Case Studies


and technologies for the provisioning of infrastructure
Subsequently, an assessment was implemented on The main drivers of the project were cost optimisation, through Terraform and system configuration with
active cloud resources to optimise costs, with activities elasticity, time to market improvement, agility, database Ansible. This made it possible for the customer to deliver
such as right-sizing and power scheduling of IaaS cloud modernisation, software and application re-factoring and an innovative broadcasting solution that operates
infrastructure resources, which led to a saving of 30% the adoption of an XaaS business model. Engineering entirely in the cloud and supports the extremely
compared to total cloud costs prior to the project. also supported the adoption of networking, security and demanding workflows of content production and
collaboration tools to facilitate cloud dissemination in the delivery for the benefit of fans, viewers and athletes.
company.

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The Cloud
The Cloud Ecosystem evolves to meet organisations' new sensitivities

Looking at the longer term challenges distributed throughout the territory (e.g.
facing organisations as a result of the edge data centres). This will enable
increasing rate of digitalization, the the deployment of services and use

Ecosystem
economic, social and geopolitical context cases based on low latency and high
subject to high instability, as well as performance, such as IoT and M2M.
regulatory and compliance and data Decentralised data security: The

Evolves To Meet
security, we can outline the main vectors integration of Cloud services, from IaaS to
for the evolution of cloud computing in SaaS, will lead to a continuous evolution
the long term, be they driven by emerging of security control and management
and enabling technologies, new business models, based on a strategy that

Organisations'
models or organisational and social combines network and security functions,
change. increasingly integrated at every level.

New Sensitivities
Cloud Computing's evolution from ARTIFICIAL INTELLIGENCE E MACHINE
today until 5 years from now will LEARNING CLOUD
feature the following aspects:
AI as a service: The spread of IoT, apps
EDGE CLOUD and wearables will lead to an increase of
data and the use of artificial intelligence,
Edge Computing: Organisations with natural language interfaces that will
decentralise data management to replace keyboards and GUIs. Cognitive
access points (edges) close to users. engines will help in the management of
Infrastructures evolve into branching large amounts of data.
ecosystems with data processing centres

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The Cloud Ecosystem evolves to meet organisations' new sensitivities


Accelerating the Cloud-Native access, creation and use of new digital The sustainability sought is economic regulation has become indispensable
Paradigm: Adopting DevOps practices services by all functions of companies, and environmental: supply and to ensure data sovereignty and preserve
and Cloud-Native architectures will business and IT departments. demand companies will have to work geopolitical balance. Initiatives such as
become central for companies wishing in partnership, facilitating increased the National Cloud in France, the Cloud
to remain competitive, with new models transparency about service costs Italia strategy with the birth of the PSN
based on platform team and operation GREEN CLOUD and consumption, creating long-term (National Strategic Pole), or initiatives
concepts and an approach focused on agreements that can cushion the such as GAIA-X and the European
continuous development of products that The new value from data and services is turbulence of the macroeconomic Alliance on Industrial Data, Edge and
can be used in a multi-disciplinary team. to be found in the way we will leverage context and building shared governance Cloud at European level, are therefore
them to create virtuous ecosystems mechanisms. redesigning and influencing the market
COMMUNITY & INDUSTRY CLOUD around them. Organisations are and the service development directions of
increasingly focused on environmental DATA SOVEREIGNTY & CLOUD global Cloud operators, redesigning the
Establishment of Industry Cloud impact and sustainability, and reference models and, to some extent,
platforms: more and more providers are more companies are expected to Service portability and data decoupling: questioning the total supremacy of the
evolving their catalogue towards industry- leverage cloud efficiency (through Users must be able to separate their main global market players.
specific solutions that best address resource aggregation) to achieve their content and data from web-based
the particularities of market sectors by sustainability goals. On the other hand, software and services. By making data
providing ready-to-use tools and solutions cloud computing providers are constantly and identities usable and portable
to accelerate their application. A set of looking for ways to increase the efficiency through services, users regain control and
advanced platforms and services will be of hardware and software and to reduce innovative new services can be created.
set up that are increasingly focused on e-waste. Cloud is more efficient than on- Citizens and businesses can thus benefit
specific use-cases and vertical business premise and produces fewer emissions. not only from the best applications, but
solutions, to accelerate their adoption and Cloud service providers now offer carbon also from the re-use of data, beyond
democratise their use by simplifying the calculators. the limits of applications. Cloud market

Engineering © 24
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Focus On
GAIA-X, FOR A NEW, EUROPEAN,
DATA ECONOMY

Gaia-X is an initiative launched by Europe for Europe. Promoted by France and


Germany, and involving 22 major European entities, today it has more than 340
associates. Representatives of the worlds of science, business and politics, from
Europe and around the world, are working together to co-create an open and
transparent digital infrastructure where data and services can be made available,
collected and shared in a secure and controlled manner.

Already in 2018, Engineering became one of the first international members of the
International Data Spaces Association (IDSA), a Day-1 Member of the Gaia-X Foundation
and one of the Italian companies on the board of the European project with an active
role in defining its governance. With the same prerogatives as the founding members,
Engineering is therefore helping to design the Gaia-X architecture and to establish the
basic principles on which the entire federated Cloud infrastructure will have to develop
at European level

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Focus On
A DISTRIBUTED OPEN MARKETPLACE FOR EUROPE
CLOUD AND EDGE SERVICES (DOME)

The European Commission supports the adoption of cloud in Europe as part of its strategy, notably with a
commitment to facilitate the creation of a cloud services marketplace for public and private sector users within the EU.

The DOME project, co-funded by the European Commission and coordinated by Engineering, begun in January
2023, aims to create this marketplace, providing the tools to access reliable Cloud and Edge services and more
generally any software and data processing services created in the context of EU programmes, such as Digital Europe
Programme, Horizon 2020 and Horizon Europe.

Building on Gaia-X concepts and adopting open standards for interoperability and service description, DOME will
create a unique and reliable meeting point between customers and cloud and edge service providers.

DOME will take the form of a federation of marketplaces, linked to a shared digital catalogue. Each federated
marketplace will be independent or linked to the offer of certain providers of IaaS or PaaS solutions specific to
the integration of services and applications for a given domain, such as smart cities and smart farming, or for the
integration of data analytics and artificial intelligence solutions.

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08 key tak
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KEY TAKEAWAYS Cloud Is The Cornerstone Data) on which to develop new services, information

Of Digital Transformation or business models, such as Data Analytics, Artificial

Our Cloud
Intelligence (AI) and Cognitive Technologies, optimising
their use according to specific needs and ensuring
Cloud enables digital transformation, thanks to control and security at the same time.
KEY TAKEAWAYS / Our Cloud Fabric

Fabric
increasingly integrated service management within a
unique cloud ecosystem, where highly-automated and
industrialised governance and management become Cloud Modernisation:
fundamental.
The Answer Is The Cloud-
Native Paradigm
Cloud Is The Basis For Today, companies are moving towards alternative

Enabling New, Emerging strategies, more complex but with a high impact on
the business in terms of agility, time-to-market and
Technologies And rapid experimentation. For this reason, the design and

Developing New Business development paradigms of “cloud-native” applications


are assuming an increasingly relevant role, being based
Models on modular and scalable, architectural components in
cloud-native environments (e.g., Containers, Kubernetes,
Cloud allows immediate access to computational Serverless functions) that enable time-to-market benefits
resources and advanced, ready to use services and and rapid and continuous deployment of application
enables the management of huge amounts of data (Big enhancements (CI/CD).

27 Engineering ©
keaways
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Technology Is Nothing cloud throughout the organisation according to cloud- management of cloud services expenditure and costs

Without An Operating enabling models (e.g., Cloud Operating Model), it is


desirable to use iterative approaches, based on well-
incurred, at the expense of cloud security, for the first
time in years. It is important to make cloud costs visible,
Model measurable business results, in which devops methods understandable and manageable, and to create a culture
for application development are combined with well- across the organisation of accountability for costs

KEY TAKEAWAYS / Our Cloud Fabric


evSecOps methodologies and, more generally, cloud- distributed cloud skills in organisations, according to incurred. All this can be guaranteed with the adoption of
native paradigms are also serving as a reference centralised/decentralised approaches. the modern FinOps model.
paradigm to overcome the main challenges in successful
cloud implementation, namely the lack of cloud skills
disseminated internally in organisations and the Cloud As A Conscious
presence of siloed organisational models, unsuitable for
promoting the sharing of cloud skills and collaboration
Choice: Finops For
between different teams and roles, as actually required Everyone
in DevOps models.
FinOps (the combination of Finance and DevOps)
For smooth reception of new cloud tools and models, is emerging as a paradigm to deliver value to cloud
therefore, it is a priority for all companies in the process spending, allowing for proper project budget planning.
of adopting cloud to take a product-centric approach, To date, due to the inflationary and destabilised
based on collective empowerment and cross-functional economic context and to the adoption of a “myopic”
teams, so as to enable greater competitiveness, cloud compared to the real benefits achievable, the
stringent time to market and effective and efficient cloud highest priority of organisations has become the ability
governance. In particular, to enhance the adoption of to have a centralised, transparent and understandable

Engineering © 28
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