Вы находитесь на странице: 1из 16

Global Service Training

Caterpillar Fundamental English Caterpillar Fundamental English


Books
Module 5 - Text Reference

SERV2047

CAT, CATERPILLAR, their respective logos, ACERT, “Caterpillar Yellow” and the POWER EDGE
trade dress, as well as corporate and product identity used herein, are trademarks of Caterpillar
and may not be used without permission. © 2014 Caterpillar Inc. All Rights Reserved.
Caterpillar: Confidential Yellow
SERV2047 - 12/14 -2- Module 5 - Books

TABLE OF CONTENTS
Safety Briefing��������������������������������������������������������������������������������������������������������������������� 3
Purpose����������������������������������������������������������������������������������������������������������������������������������� 4
Reason������������������������������������������������������������������������������������������������������������������������������������� 5
Competency statement����������������������������������������������������������������������������������������������������� 6
Learning outcomes������������������������������������������������������������������������������������������������������������ 7
introduction������������������������������������������������������������������������������������������������������������������������� 8
Nouns���������������������������������������������������������������������������������������������������������������������������������������� 9
additional nouns��������������������������������������������������������������������������������������������������������������� 10
numerical words����������������������������������������������������������������������������������������������������������������11
Purpose review������������������������������������������������������������������������������������������������������������������ 12
Reason review�������������������������������������������������������������������������������������������������������������������� 13
Competency Statement review������������������������������������������������������������������������������������ 14
Learning Outcomes Review������������������������������������������������������������������������������������������� 15
Module Conclusion���������������������������������������������������������������������������������������������������������� 16

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -3- Module 5 - Books

Safety Briefing
• Emergency Phone Numbers
• First Aid Responders
• Location of Exits
• Location of Fire Extinguisher
• Room Alerts or Hazards
• Designated Location for Evacuation
• Storm Shelter
• Hazardous Material

Safely Home. Everyone. Every Day.™

3
Safety Briefing

Before beginning this module, the following topics will be reviewed:


• Emergency Phone Numbers
• First Aid Responders
• Location of Exits
• Location of Fire Extinguisher
• Room Alerts or Hazards
• Designated Location for Evacuation
• Storm Shelter
• Hazardous Material

Safely Home. Everyone. Every Day.™

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -4- Module 5 - Books

PURPOSE

This Caterpillar Fundamental English Books module is


designed to familarize the participants with the terms
for the parts of a book in the English language.

• Course purpose Purpose

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -5- Module 5 - Books

REASON
This training is necessary for non-English speaking
technicians to be able to read and understand
Caterpillar Service literature in order to service
Caterpillar equipment. Use of the knowledge gained in
this course will ensure the participant’s ability to provide
effective customer service, which enhances customer
satisfaction.

• Course reason Reason

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -6- Module 5 - Books

COMPETENCY Statement

At the completion of this module, the participants will be


required to successfully complete a lab exercise and a
post-assessment.

• Course competency statement Competency statement

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -7- Module 5 - Books

LEARNING OUTCOMES

Participants will meet the following learning outcomes


during this Books module of the course:
• Recognize the terms for the parts of a book in the English
language.
• Understand the structure of simple sentences in the
English language.

• Learning outcomes (objectives) Learning outcomes

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -8- Module 5 - Books

8
introduction

• Identify the terms for the parts of This Caterpillar Fundamental English Books module is designed to familarize
a book. participants with the terms for the parts of a book.

The module introduces 27 nouns, as well as numerical words. Since this module
identifies the parts of a book, it may be helpful to use a book to identify the new
words.

The contents of a book include:


• Information
• Instruction
• Reference
• Specifications
• Illustrations
• Notes

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -9- Module 5 - Books

9
Nouns

• Identify nouns. Some of the nouns introduced in this module include:


• Cover
• Page
• Book
• Size
• Introduction
• Illustration
• Hole
• Top
• Bottom
• Form
• Date
• Issue
• Revision
• Article
• Description
Some important points to note about how various words are used:
• Cover: The same word is used for the cover of a book and the cover on a tank
or engine.
• Form: This word can mean either format or layout of a page.
• Article: In the module this word is used for the written story only. It is not used
for articles such as shoes, socks, etc.
Caterpillar: Confidential Yellow
SERV2047 - 12/14 -10- Module 5 - Books

Additional Nouns
paragraph content
specification instruction
information note
sheet value
aid paper
reference inch

10
additional nouns

• Identify additional nouns. Additional nouns introduced are:


• Content: The ideas, facts, or images that are in a book.
• Specification: An instruction that says exactly how to do or make something.
• Instruction: A statement that describes how to do something.
• Information: Facts or details about a subject.
• Note: A brief comment or explanation separate from the main writing of a book.
• Sheet: A piece of paper.
• Value: Usefulness or importance.
• Aid: Something that provides help or assistance.
• Paper: Material used for writing or printing on.
• Reference: Something to look at to find information about something.
• Inch: A unit of measurement.
• Paragraph: A portion of the article.

Important points to note about how various words are used:


• Sheet: This word can mean a sheet of paper or sheet metal (aluminum,
copper, etc.).
• Value: This can mean the price in money, or a specific value such as a critical
temperature, pressure, etc.
Caterpillar: Confidential Yellow
SERV2047 - 12/14 -11- Module 5 - Books

11
numerical words

• Identify numerical words. The type of numerical words introduced in this module are called ordinal numbers.
They pertain to an order, as opposed to cardinal numbers that express an amount.

Ordinal Number Cardinal Number


first one
second two
third three
fourth four
fifth five
sixth six
seventh seven
eighth eight
ninth nine
tenth ten

Following are examples of how the words first and one are used in sentences:
• The first word is on page one.
• The first job is on the tractor.
• One book is on the floor.

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -12- Module 5 - Books

PURPOSE

This Caterpillar Fundamental English Books module


was designed to familarize the participants with the
terms for the parts of a book in the English language.

12

• Course purpose review Purpose review

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -13- Module 5 - Books

REASON
This training was necessary for non-English speaking
technicians to be able to read and understand
Caterpillar Service literature in order to service
Caterpillar equipment. Use of the knowledge gained in
this course will ensure the participant’s ability to provide
effective customer service, which enhances customer
satisfaction.

13

• Course reason review Reason review

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -14- Module 5 - Books

COMPETENCY Statement

The participants are now required to successfully


complete a lab exercise and a post-assessment.

14

• Course competency review Competency Statement review

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -15- Module 5 - Books

LEARNING OUTCOMES

Participants have met the following learning outcomes


during this Books module of the course:
• Recognized the terms for the parts of a book in the
English language.
• Understood the structure of simple sentences in the
English language.

15

• Learning outcomes (objectives) Learning Outcomes Review


review

Caterpillar: Confidential Yellow


SERV2047 - 12/14 -16- Module 5 - Books

Module Conclusion

This concludes the Books module of the Caterpillar


Fundamental English course.

16

• Module conclusion Module Conclusion

Caterpillar: Confidential Yellow

Вам также может понравиться