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Syllabus
Syllabus
ЧУ «Академия «Bolashaq»
Утвержден
Проректор по УМР
_________ У.Т. Киреева
«___» ________ 20___ г.
SYLLABUS
по дисциплине
«Деловой иностранный язык»
наименование дисциплины
по образовательной программе
6В01702 «Иностранный язык: два иностранных языка»
шифр, образовательная программа
Караганда 2019
СМК СО 1.09- 2019
Система менеджмента качества
Ф.1.09-04
Силлабус (Рабочая учебная
Академия «Bolashaq» Дата 29.08.19 г.
программа)
Стр. 2 из55
Тематический план
Практически
СРС СР
No. Название е занятия
П С
(семинары)
2 Business finance 2 1 2
Management styles 1.
3 2 1 2
Management styles 2.
12 Customer satisfaction 1 1 2
13 Global brands 1 1 2
15 Intellectual property 1 1 2
17 Green issues 1 1 2
19 Insurance 1 1 2
Итог
90 30 20 40
о
2. Данные о преподавателях:
Гусева Елена Юрьевна – преподаватель кафедры
иностранных языков и межкультурной коммуникации Академии
«Bolashaq». Контактная информация: Кафедра иностранных
языков и межкультурной коммуникации располагается по
СМК СО 1.09- 2019
Система менеджмента качества
Ф.1.09-04
Силлабус (Рабочая учебная
Академия «Bolashaq» Дата 29.08.19 г.
программа)
Стр. 5 из55
C2 Понимаю практически
любое устное или
письменное сообщение,
могу составить связный
текст, опираясь на несколько
устных и письменных
источников. Говорю
спонтанно с выскоим
темпом и выскокой
степенью точности,
подчеркивая оттенки
значений даже в самых
сложных случаях
материал.
По В
В Пром
списку соответст
соответст ежуто
Устный рекоменд 50- вии с
3 вии с чный Устно
ответ уемой 100 учебным
планом контр
литератур планом
СРС оль
ы 6-неделя
В По В
Пром
соответст списку соответст
Письмен ежуто
вии с рекоменд 50- Пись вии с
4 ная чный
планами уемой 100 менно учебным
работа контр
СРСП и литератур планом
оль
СРС ы 12-неделя
В
Итого Устно
Тест, соответст
вый 50- ,
5 Экзамен устные вии с
контр 100 письм
ответы учебным
оль енно
планом
Plan:
1. Capital p.10
2. Revenue p.10
3. Financial statements p.10
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 1,2
Supplementary literature: 3,8,9
Theme 3: Management styles 1. Management styles 2.
Credits: 2 hours.
Plan:
1. Motivation 1,2; Theory X and Theory Y p.12
2. Hygiene, motivator factors. Empowerment p.14
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 1
Supplementary literature: 3,8,9
Theme 4: Employment and employability. Flexibility and
inflexibility.
Credits: 2 hours.
Plan:
1. Outsourcing. Employability. Freelancers and portfolio
workers p. 16
2. Ways of working. Job flexibility. Job protection p.18
СМК СО 1.09- 2019
Система менеджмента качества
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Академия «Bolashaq» Дата 29.08.19 г.
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Credits: 1 hours.
Plan:
1. Defining quality. Quality in manufacturing and service. p.28
2. Standards and certification. p.30
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 1
Supplementary literature: 3,8,9
Theme 8: Striving for perfection..
Credits: 1 hours.
Plan:
1. Benchmarking and best practice. Six-sigma quality. p.38
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 1
Supplementary literature: 3,8,9
Theme 9: Strategic thinking. Competition.
Credits: 2 hours.
Plan:
1. Strategy. Companies and markers. p.40
2. Competitors. ‘Competing’ and ‘competitive’. p.42
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
СМК СО 1.09- 2019
Система менеджмента качества
Ф.1.09-04
Силлабус (Рабочая учебная
Академия «Bolashaq» Дата 29.08.19 г.
программа)
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Basic literature: 1
Supplementary literature: 3,8,9
Theme 10: Companies and their industries.
Credits: 1 hours.
Plan:
1. Competitive forces. p.44
2. SWOT analysis.p.44
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 1
Supplementary literature: 3,8,9
Theme 11: Innovation. Preparing for the future.
Credits: 2 hours.
Plan:
1. Innovation and development process. Pioneers and
followers. Shakeout and consolidation. p.48
2. Scenario planning. Futurology. Risk management. p. 50
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 1
Supplementary literature: 3,8,9
Theme 12: Customer satisfaction.
Credits: 1 hours.
Plan:
1. The customer. Customer delight. p.54
СМК СО 1.09- 2019
Система менеджмента качества
Ф.1.09-04
Силлабус (Рабочая учебная
Академия «Bolashaq» Дата 29.08.19 г.
программа)
Стр. 13 из55
причины.
Академическая честность
Студенту запрещается во время выполнения аудиторных
и самостоятельных заданий:
- списывание, использование шпаргалок и других
незаконных способов получения информации с целью помощи
себе или кому-либо другому;
- плагиат, т.е. кражу или выдачу за свое чьих-либо идей
или выводов, представление соответствующей работы в
качестве результата собственных мыслей и идей;
- любые другие формы недостойного академического
поведения.
В случае нарушения вышеперечисленных правил
академической честности преподаватель не принимает задание к
проверке и не выставляет оценку по нему.
Права и обязанности студента
Студент имеет право:
1. Получить силлабус по дисциплине в бумажном или
электронном варианте.
2. Своевременно получать информацию о полученных
оценках.
3. Получать аргументированное обоснование
выставленной оценки.
4. Сдавать преподавателю материал по пропущенной теме,
а также соответствующую самостоятельную работу.
5. Получать консультацию по содержанию курса и
выполнению самостоятельной работы во время занятий
СРСП консультационного характера согласно
расписанию.
6. Получить дополнительные задания в случае желания
повысить текущую оценку не более одного раза за
рубежный контроль.
Студент обязан:
СМК СО 1.09- 2019
Система менеджмента качества
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Силлабус (Рабочая учебная
Академия «Bolashaq» Дата 29.08.19 г.
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Стр. 19 из55
темам.
should be made.
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 7: What is quality? Quality standards.
Credits: 1 hours.
Tasks:
1. What are the criteria for quality in your organization or one
you would like to work for?
2. Develop the plan of quality increasing in the company you
would like to work for.
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 8: Striving for perfection..
Credits: 1 hours.
Tasks:
1. Think about the organization you would like to work for.
How much do you know about how its competitors do things? Do
you think it’s useful to know how effective they are in different
areas?
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
СМК СО 1.09- 2019
Система менеджмента качества
Ф.1.09-04
Силлабус (Рабочая учебная
Академия «Bolashaq» Дата 29.08.19 г.
программа)
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should be made.
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 18: Mergers and takeovers.
Credits: 1 hours.
Tasks:
1. Look at some financial newspapers or websites. What kind
of takeover bids are taking place in your country? Make a short
review on this topic.
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 2
Supplementary literature: 3, 4, 8, 10
Theme 19: Insurance.
Credits: 1 hours.
Tasks:
1. How many different insurance policies do you have? Are
there any risks you cannot insure yourself against? What insurance
does your company have?
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 2
Supplementary literature: 3, 4, 8, 10
Theme 20: Taxation. Business plans
Credits: 1 hours.
СМК СО 1.09- 2019
Система менеджмента качества
Ф.1.09-04
Силлабус (Рабочая учебная
Академия «Bolashaq» Дата 29.08.19 г.
программа)
Стр. 30 из55
Tasks:
1. In your country, what percentage of national income goes to
the government as tax? Do you know how this compares with other
countries?
2. If you were starting up a new company, what product or
service would it offer? What would you include in your business
plan to try to convince venture capitalists to invest?
Methodical recommendations: studying the topic, take into
account the grammatical structure of the sentence, a comparative
analysis of the English and Russian equivalence of terminology
should be made.
Basic literature: 2
Supplementary literature: 3, 4, 8, 10
Supplementary literature: 3, 4, 8, 10
Theme 3: Management styles 1. Management styles 2.
Credits: 2 hours.
Tasks:
1. Presentation on the theme “Yourself and your career”.
2. Presentation on the theme “The best management style for
me”.
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 4: Employment and employability. Flexibility and
inflexibility.
Credits: 2 hours.
Task:
Report on the theme “The possible promotion of your career”.
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 5: Work-life balance. Managing talent.
Credits: 2 hours.
Task:
Presentation on the theme “Life-long learning as the topicality
of the European trend for Kazakhstan”.
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 6: Team building. The right skills.
Credits: 2 hours.
Tasks:
1.Write the e-mail about your organization’s tema work to the
foreign collegue.
2. Report on the theme “What does a successful team work
СМК СО 1.09- 2019
Система менеджмента качества
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depend on?”
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 7: What is quality? Quality standards.
Credits: 2 hours.
Tasks:
1. How is the quality of education defined? Is it always
justice? Which new methods of defining education quality would
you suggest?
2. Report on the theme “The assessment of higher education in
Kazakhstan and abroad”.
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 8: Striving for perfection..
Credits: 2 hours.
Task:
Prepare the report on the theme “Competition or cooperation?”
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 9: Strategic thinking. Competition.
Credits: 2 hours.
Task:
Presentation on the theme “The increasing of competitiveness
of educational system”
Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 10: Companies and their industries.
Credits: 2 hours.
Task:
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Система менеджмента качества
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Basic literature: 1
Supplementary literature: 3, 4, 8, 10
Theme 18: Mergers and takeovers.
Credits: 2 hours.
Task:
Read the article “What is the difference between a merger and
a takeover?” by Chris Gallant. Make a synopsis and express your
own opinion.
Basic literature: 2
Supplementary literature: 3, 4, 8, 10
Theme 19: Insurance.
Credits: 2 hours.
Tasks:
1. Make the observation of the most famous insurance
companies. Analyse their advantages and disadvantages and find out
the best company.
2. Make a list of qualities that a good insurance company
should possess.
Basic literature: 2
Supplementary literature: 3, 4, 8, 10
Theme 20: Taxation. Business plans
Credits: 2 hours.
Tasks:
1. Presentstion on the theme “Is taxation theft?”
2. Analyze the literature, Internet resources and identify the
difference between tax system in Kazakhstan and the USA?
Basic literature: 2
Supplementary literature: 3, 4, 8, 10
СМК СО 1.09- 2019
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B) profit
C) retailing
D) loan
E) sales
6. A surplus that remains after the cost of goods is subtracted from
the total receipts.
A) retailing
B) wholesaling
C) payroll
D) gross profit.
E) assets
7. A list of employees who are paid periodically by a firm, along
with other information; also includes the money to pay employees.
A) retailing
B) payroll
C) wholesaling
D) gross profit.
E) assets
8. A surplus after all the expenses have been paid, including
operating expenses such as heat, light, rent, and wages, but excluding
taxes.
A)retailing
B) wholesaling
C) net profit
D) gross profit.
E) assets
9. A business owned by two or more people.
A) partnership
B) retailing
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C) wholesaling
D) gross profit.
E) net profit
10. An amount of money that is borrowed and must be paid back by
a certain date or on demand; usually interest is charged on the money
borrowed.
A) bank loan
B) wholesaling
C) gross profit.
D) payroll
E) assets
11. An advantage of small business over big businesses is that small
businesses.
A) have fewer problems
B) are more flexible
C) are less regulated
D) are all of the above.
E) have much problems
12.Big business, some people believe,
A) does all of the above.
B) strangles small business.
C) has more political power.
D) is unethical
E) is done
13.It’s hard to gauge success … just 2 months
A) ago
B) in
C) since
D) over
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E) for
14.The business plan is developed by
A) entrepreneur
B) banker
C) lender
D) accountant
E) businessman
15.The business plan does not need to include a
A) description of business
B) photo of owners
C) description of products or services
D) budget for operating the business
E) legal name of the firm
16. When starting a business in a new community, it is very
important to get information about the community from
A) local bank
B) state agencies like the Department of Commerce
C) the chamber of commerce
D) all of those sources
E) no right answer
17.Which one of the following stores would find the self-service
type of layout (выкладывать)most convenient?
A) supermarket
B) jewelry store
C) shoe store
D) fish market
E) no right answer
18.A good store layout will
A) save space
СМК СО 1.09- 2019
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B) save money
C) do all of these
D) need good aisle displays
E) no right answer
19.Supermarket aisles should be wide enough for
A) three persons abreast
B) two persons and one cart abreast
C) two persons abreast and two carts
D) three carts abreast
E) poly carts
20. Which one of the following should be located in the rear of a
drugstore?
A) prescription department
B) cards and ribbons
C) magazines
D) tobacco
E) candy
Ключи правильных ответов
№ Правильный № Правильный
ответ ответ
1 B 11 B
2 C 12 A
3 D 13 D
4 A 14 A
5 C 15 B
6 D 16 D
7 B 17 A
8 C 18 D
9 A 19 C
10 D 20 A
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C) credit
D) loss
E) evaluation
9. You must … giving any unnecessary information evaluation
A) inventory
B) avoid
C) statement
D) accurately
E) credit
10.Businesses which make regular use of … must have good credit
ratings
A) statement
B) sound
C) loss
D) credit
E) evaluation
11.He’s been off work … three months
A) ago
B) for
C) in
D) since
E) over
12.He ought to have retired a year …
A) ago
B) over
C) in
D) since
E) for
13.A list of skills in order of difficulty or rank is called.
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A) a guild record
B) a hierarchy
C) a table of skills
D) a rank of list
E) IQ test
14.Which of the following would be classified as working for some
else?
A) dairy farmer
B) physician in private practice
C) attorney.
D) retail sales clerk.
E) officer
15.Which of the following products can be sold in vending
machines?
A) stockings
B) insurances policies
C) hot soup and sandwiches
D) all of these.
E) no right answer
16.Which of the following is a performance test?
A) driving(road) test
B) IQ test
C) blood test.
D) written driver’s test.
E) A-level test
17.Which of the following is not a financial business?.
A) insurance company
B) investment banker
C) company that prints paper money
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D) credit union
E) bank
18.When business owners pay their bills early, they are usually
entitled to a
A) profit
B) trade discount
C) cash discount
D) dividend
E) markdown
19.When business owners purchase large quantities of goods from a
seller, they are usually entitled to a
A) ash discount
B) trade discount
C) markdown
D) dividend
E) cash
20.The difference between the cost of product and its selling price is
A) markup
B) profit
C) expense
D) margin
E) price
21.The form used to record daily transaction is called a
C) statement operations
A) ledger
B) balance sheet
C) statement operations
D) journal
E) note
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Variant 2
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C) to watch.
D) to rise.
E) to wash
6. Who gives employers responsibility for the health and safety of
employees when they are performing their duties?
A) the manager
B) the state
C) legislation
D) the firm
E) factory
7. Protection against losses due to inability to collect accounts
receivable can be
A) expensive
B) well-organized
C) cheap
D) well- done
E) be done
8. Losses through dishonest employees can be in the form of
A) merchandise
B) securities
C) cash
D) all of these
E) action
9. When business owners are aware of the existing risks they may
A) appeal to the insurance company
B) pay their attention to the matter of how to handle them
C) run their business successfully
D) all of these
E) finish business
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C) loss
D) credit
E) evaluation
24.He’s been off work … three months
A) ago
B) for
C) in
D) since
E) over
25.He ought to have retired a year …
A) ago
B) over
C) in
D) since
E) for
1 A A
2 B C
3 A E
4 C A
5 A D
6 E C
7 B A
8 A D
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9 B A
10 D C
11 B D
12 A A
13 C B
14 B A
15 C B
16 A A
17 C C
18 B A
19 B E
20 A B
21 C A
22 B B
23 B D
24 A B
25 B A
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